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Not bad, but there are better options out there. They were fast and efficient, but didn't seem to take good care of our stuff. As my wife said, "they were just slamming stuff into the truck". That being said, there was relatively minimal damage, although our tool chest was banged up. They also pass on the credit card fees to you, so pay cash if you can. Prices are better than some of their competitors. All in all, they're OK.
I was extremely satisfied with this moving company. They were on time, and accommodated my every request, which included a last minute detour to go with me and get office furniture at Ikea. Not only did they help move it, but also helped construct it on very short notice. Their staff was always professional and friendly and their supervisor was attentive to my phone calls and questions. They are also licensed and insured. I highly recommend ATI Movers. Adam Saben Jacksonville
Oh you remember me. You had to come back to my apartment because the movers left the hand truck behind. My name is Aimee Austin and the move was on July 24th from one apartment to another another in the same complex!!! And if you were interested in 'addressing the issue' you would have done so the day of the move when I went over every one of my complaints with you!
I made an appointment to move on a certain date at a certain time, because I needed to move in the morning. I had made arrangements for the apartment to be cleaned in the afternoon and I had to vacate that day. I received so many texts from the owner confirming the move. The night before the move, I received a text on Yelp confirming the move, but telling me the move would not happen until the afternoon. I was disappointed, but was fortunate to find another mover. I have no experience with this company an actual move. Here is the Yelp text, since the owner states he had no conversation with me:
If I could this company zero stars I would. They are completely UNRELIABLE and rude They were a NO SHOW yesterday for a small job that was booked by my 20 year old daughter via text on Friday morning, 6/1. They insist on texting as they don't answer their phone, and if you call them you get a text rely back that says "please text me". On 5/31,my daughter texted all the details of her move, including locations, saying she had 2 small rooms of furniture that needed to be moved to a local storage unit. This was a small job. She has a confirmation via text the following morning on 6/1 that they would arrive Sunday between 12-3, which included the price for the job. They even texted, "we will give you a call when we are on our way". When we reached out to them shortly after 3pm, their reply was, " you never booked us"! I have photographic proof of this text conversation and confirmation. They offered to provide service the next day but my daughter had to be out by midnight. I can only suspect that something bigger and more profitable came in for them later and they decided they could screw a young college student without repercussions. I told them I would be reporting them to the BBB, and give them negative reviews on google and yelp and they said I was threatening them. I asked them to make good on their confirmation as it was impossible to find someone else who could move her at 4 pm on a Sunday and they never answered. This job would have taken less than 2 hours. The reason we chose this company is because they say on Craig's list they have an A rating with the BBB. I should have checked Google reviews before I booked them because there are many negative reviews. This company does not take accountability for their mistakes as evidenced by the rude defensive replies to every comment with one star in Google reviews. I would not recommend these people to anyone!
ATI Movers
4.1Monday | 8:30 am | 10:00 pm |
Tuesday | 8:00 am | 10:00 pm |
Wednesday | 8:00 am | 10:00 pm |
Thursday | 8:00 am | 10:00 pm |
Friday | 8:00 am | 10:00 pm |
Saturday | 8:00 am | 10:00 pm |
Sunday | 8:00 am | 10:00 pm |
- - Local moving
- - Long distance moving
- - Furniture Assembly
- - Senior Moving
- - Large and Heavy Item Moving
- - Piano Moving
- Member of AMSA:No
- License of BBB:No