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Henderson Moving and Transfer

3
Birmingham4 reviews
For over 50 years, Henderson Moving & Transfer Inc. has been offering prompt services, high levels of customer satisfaction to customers around Alabama.We're a full-service moving company that assists with all phases of your move. From prepping to packing, loading to unloading, and even crating. We move all types of items, including safes, gun safes, pianos, furniture, and boxes. Additionally, we offer the setup and delivery of items for customers. For convenience, we also have moving supplies available for purchase.Call Henderson Moving & Transfer Inc. to schedule your move today!
Reviews (4) Add Review
Showing 1-4 of 4
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Communication
3.2
Professionalism
3
Quality of service
2.9
Total
3
#6502 Michael D.
05 February 2019
Michael D. to Henderson Moving and Transfer
This is the moving company we had been looking for! If you're moving one room or a whole house, this group of energetic professionals will get it done quickly, efficiently, and take personal responsibility for secure delivery of your prized posessions! Owner/manger, Lowell Henderson, was super easy to work with, explained their cost model in detail, and provided a quote in a matter of minutes. Our movers, Wesley and Albert, showed early onsite in Jasper, took time to talk with us about what they were about to do, and completed the job ahead of schedule! Honest, hard working, thoughtful, professional, and personable. We can't say enough good things about both Wesley and Albert, and the entire experience. We'll be contacting Henderson Moving again to help with our daughters move to Huntsville this May. If you have to move, use Henderson. Awesome company, awesome people.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#6503 Big N.
07 September 2018
Big N. to Henderson Moving and Transfer
We recently moved from Blountsville to Cullman and contracted Henderson for the move. Lowell came out and gave us a quote and a choice of two or four men. The four man team was more expensive, but we felt it would be worth it because the move would go faster. Cordero (probably spelled it wrong) called half an our before their arrival. The team introduced themselves (Cordero, Wesley, Linn and Josh) and made sure we knew the move was all about us. All of them were extremely polite, courteous and handled our furniture with the utmost care. If you are planning a move, we HIGHLY recommend Henderson Moving & Transfer.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#6504 Jd R.
25 January 2017
Jd R. to Henderson Moving and Transfer
I advise that you avoid this company. I had made a purchase through a national furniture retailer that subcontracted the delivery of my order through Henderson Transfer. The item was apparently lost at some point in transit, causing quite a delay for me. After finally tracking it down I was connected to someone here named Sue who told me that, while they had the merchandise (and had been in possession of it for some time) they were not going to deliver it to me anytime soon. She was very glib and insulting, which, after an hour of being transferred around, was more than merely just insulting, it was absolutely unforgivable. When I stated that delivering my furniture was not optional, that they had been hired to do it and I expected it delivered, she laughed. When I then said I was cancelling the order and filing a complaint with my retailer (her customer) she became extremely belligerent. I then had to contact the service department of my retailer and have them call to demand delivery of my purchase. My furniture did, finally, arrive (15 days after the original delivery date) and, of course, it was damaged. The gentlemen who delivered it were very nice and accommodating, especially given that their instructions, from Sue no doubt, were to leave $2k worth of merchandise on my doorstep. I paid the original retailer for "white glove delivery." It's a very good thing that I refused to sign until opening the package so they could document the damages. I was assured that someone would come to make repairs, or replace the items. We'll see. That's the service I got from this business. I would not do business with again.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#6505 Robin H.
28 June 2015
Robin H. to Henderson Moving and Transfer
I had an emergency come up that prevented me from being able to pick up some items from my late father's home before it sold. I don't live in Cullman and wasn't sure what to do. Someone recommended Henderson's and I called them, they got a crew to the house early the next day, got the items and stored them for me until I could make arrangements to pick them up. They treated me wonderfully, like friends. I would definitely recommend them to anyone needing moving or storage services whether across town or across the state or country.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
306 2nd St SW Cullman AL Birmingham, Alabama 35055
Friday: 8:00 am - 4:00 pm Hours Open now
Monday 8:00 am 4:00 pm
Tuesday 8:00 am 4:00 pm
Wednesday 8:00 am 4:00 pm
Thursday 8:00 am 4:00 pm
Friday 8:00 am 4:00 pm
Saturday Closed
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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