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7

Jacksonville Budget Movers

4.2
Jacksonville13 reviews
Local Moving, household moving, apartment moving, flat rate moving, labor only truck loading.
Reviews (13) Add Review
Showing 1-5 of 13
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Communication
4.1
Professionalism
4.2
Quality of service
4.2
Total
4.2
#8355 MRA
27 March 2022
Terrible
Beware, this company is terrible. Find someone else to help you. I was quoted for services that I did not receive and the owner refused to discuss the problem with me. When you are moving you are ready to go. This company took advantage of our need for service, overcharged, did not provided services that were quoted and then refused to adjust. Find someone else, these people are not honest.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#5794 Dave L.
25 August 2019
Dave L. to Jacksonville Budget Movers
First class service with affordable pricing. Efficiently working, the move quickly which saved me money. The do use diligence in moving the larger items so they wouldn't get damaged. I did notice that the owners took interest customer satisfaction, and that is important to me. This isn't a franchise business so they don't have those heavy franchise fees. That equates to significant savings for the customer. I highly recommend this business to anyone that needs the help of a moving service.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#5795 Hannah B.
03 August 2019
Hannah B. to Jacksonville Budget Movers
We hired Jax Budget Movers last minute because the people packing our moving truck didn't show up and my husband was packing the truck m'y himself for 2 days. We hired them for a quick 2 hour job to finish about 1/4 of the truck getting packed! They arrived later than we were told. The guys were great, friendly and courteous but as we are now unpacking found out they were not the best at packing the truck! Many things were set on top of others damaging pieces, they put metal frames against airtight bags causing them to rip open, as well as setting boxes against our 60" tv causing it to bend! I am less than impressed by the amount of pieces damaged that they packed! The rest of the truck that was packed before them have no damage, no scratches or scuffs. This is not what I imagined when paying for "professional" movers to pack the truck! At the least I would have thought it would be opposite! I am only giving this 2 stars because the guys were friendly and nice. Also because they were available short notice and helped my husband because without the 2 extra hands my husband would've been working all night alone and he was exhausted!
Communication: 2/5
Professionalism: 3/5
Quality of service: 2/5
#5797 Sandra D.
08 February 2018
Sandra D. to Jacksonville Budget Movers
The movers were great! They were fast, but very careful with my antique furniture. They helped with a top that had previously loosened on my coffee table and stabilized an antique China cabinet that was wobbly. Price was very good. I definitely recommend Jax Budget Movers. Sandy D.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#5796 Ron R.
11 August 2018
Ron R. to Jacksonville Budget Movers
I really didn't want to give you 2 stars but I think you need to know how the customers feel. There comes a certain expectation when dealing with businesses on general. Some people have great experiences with moving and others...not so much. Please note that I am not bashing this company at all just an observation. After seeing a recommendation via facebook I thought I would give Jacksonville Budget Movers a try since I knew that I would be needing moving services soon. I called this company at least three and half weeks in advance. I spoke to a Maddie to as her to run a quote and all of the information about their services. I was assured that based on what I had given her that this would be the ideal mover for us. Maddie stated that she would place me on her calendar and that she would send me via Google docs the estimate; never received the email or quote. A week goes by and I reached out again and it was confirmed but still no email confirmation. A day before the move I called to find out if the movers were still coming No answer. I called back and said I called to confirm but no one answered and Maddie stated to me "Yes" I did receive your message.but needed to make a slight change in the schedule as they had a job that they needed to do and they would be there at a later time than I had requested. I was okay with it and at the same time gave her a different email since I didn't receive the first two. Well, since My scheduled appointment was never kept Maddie was kind enough to send me a text to let me know that the movers were held up which you know can cause a domino effect along the way. 1:40pm I get a text saying the movers were done and going to call me with an ETA to meet me at my requested destination. Well I don't want to carry on since this is already long. Needless to say there was a whole different crew that finally came around 4:30pm. I'm not sure what moving company showed up to my house. This is what I will say. I appreciate the effort and whoever found the other movers Thank you but this is not how you handle situations such as this. I get the feeling that this happens all the time with certain moving companies. It's called Follow-up and Follow-through. Just let the customer know what's going on every step of the way regardless of what changes had to be made along the way. I hope you get it together and this was not how things normally go.
Communication: 2/5
Professionalism: 1/5
Quality of service: 2/5
Orange Park FL Jacksonville, Florida 32065
Sunday: 8:00 am - 8:00 pm Hours Open now
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 8:00 pm
Service offered
  • - Local moving
  • - Long distance moving
  • - Furniture Assembly
  • - Senior Moving
  • - Large and Heavy Item Moving
  • - Piano Moving
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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