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This company is a SET UP for a SCAM! Do not spent a cent on your money, DO NOT. Starting with their policies which where totally false, spoke with a man named Rodney who told me to pay a the most overprized guarantee policy just in case. However the guarantee i spent in, was a total waste of money because when the boxes came in many valueble pieces were destroyed. I've been trying to contact them various times, but yet again I go straight on hold, or even worst, voicemail. This should me consider even ilegal to be scamming people so lightly, if a company guarantees moving your furniture safetly then they should at least pay for the damages of the moving goes wrong ( like mine did), instead they offer me $150 to repay all the damages that will never sum up $150. This company is a joke, thats why i invite all those who like me, have been scam, to recollect receipts are persue legal actions.
I wish I could give this company a zero star but Yelp won't take it. Dishonest sales people. Actual movers are thieves. I have 2 bad experiences with RDM. In 2008, they moved me from PR to Houston and the movers stole by Apple electronics. In 2019, they scammed my mother by accepting a credit card for down payment at time of pickup and then refused to accept the same card in order to schedule the delivery. Patricia Bonilla never told us verbally or in writing that the delivery was cash only for payment. I called the offices and spoke to 4 different people who either refuse to give their name over the phone or simply don't care to help or resolve any client grievances. Exceptionally bad service. Do not recommend to anyone, not even evil people.
STAY AWAY FROM THIS OFFICE THE COMPANY IS GOOD JUST NOT THIS LOCATION !!!!!! HAVE TO GIVE IT A STAR BECAUSE IT NEEDED IN ORDER TO LEAVE THE REVIEW IT DOESN'T EVEN DESERVE THE ONE STAR Where do i start , first thing its a SHAME THAT SUCH A REPUTABLE MOVING COMPANY allows this office to remain open , they are in seriously need of new office management i was told that the the manager of that location is the son of the founder and i was horrified by knowing that this office runs the way it does , the customer service from answering the phones to the delivery techs not all of them but more than one its a problem , when you call they take a message they are able to give you information on when it will be delivered the manifest got there about 2 weeks ago and still now delivery date , they give you an general email to inquire information an email that was never returned. not doubting the company had great experience with the NY office more than 10 years ago and the Miami office has bad reviews and for a reason .
My parents used this company to move from Florida to Texas. The parents do not speak English and they don't use Yelp either. The only way anyone can fall in the trap of hiring this awful scheme. It's been 4 weeks since they promptly picked up my parents entire home but obviously they still have no idea where everything is or when it will arrive. Obviously this review will not help anyone because they are not scamming people who use Yelp. They scam those who don't know better. NO USE ESTA EMPRESA
This company is a SCAM! Do not let them rob you of your money, they have the absolute worst customer service and treat you with such disrespect when you call to ask them about everything they ruined, if they even bother to pick up the phone that is. ALL they do is send you back and forth, no one is in charge apparently and you just have to call every single office and pray someone picks up and has some knowledge and respect to speak to you. They damaged all of my items and lost my boxes and don't even have the decency to speak to me OR to repay me from an insurance I purchased to protect myself from this type of thing, they are the worst. NO USEN ESTÁ COMPAÑÍA, SE VAN ARREPENTIR. Gave one star because that's the lowest it can go but they deserve to go out of business, I am in shock at how this company works.
La Rosa del Monte
3Monday | 8:00 am | 5:00 pm |
Tuesday | 8:00 am | 5:00 pm |
Wednesday | 8:00 am | 5:00 pm |
Thursday | 8:00 am | 5:00 pm |
Friday | 8:00 am | 5:00 pm |
Saturday | 8:30 am | 12:30 pm |
Sunday | Closed |
- - Local moving
- - Long distance moving
- - Furniture Assembly
- - Senior Moving
- - Moving Container Rentals
- - Large and Heavy Item Moving
- - Piano Moving
- - International Relocations
- Member of AMSA:No
- License of BBB:No