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Synergy Moving Logistics

3.6
Our business specializes in Moving logistics. We can help on the whole planning for your move, we provide packing supplies, packing and unpacking services , Moving and relocation, Loading and unloading services, we have free estimates , our crew members are professionals with more than a decade of experience and our goal will be to make your move a stress free experience. We are registered and insured .
Reviews (6) Add Review
Showing 1-5 of 6
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Communication
3.6
Professionalism
3.6
Quality of service
3.6
Total
3.6
#681 Kaylee C.
08 August 2019
Kaylee C. to Synergy Moving Logistics
1. I was informed when I booked with Synergy that Synergy does not broker moves - that you would be the ones moving my stuff. I then received emails and calls from a company called ABC moving (obviously not "Synergy"). This was not explained to me and at first I thought the calls were spam, until they knew all of my information. The single-point-of-contact convenience was one of the reasons I chose Synergy over cheaper options, and I'm highly disappointed that I was severely misinformed. 2. I signed a contact saying my move would take place August 4th, a day I had free to help coordinate via phone. The email below also lists August 4th. However, the rep on the phone from ABC Moving said my move was the 5th and had no idea it was supposed to be the 4th; I was informed by Synergy, though, that it would be the 4th unless there was inclement weather, etc. 3. I gave my storage unit pin code and lock combination to Synergy Customer Service. I also sent over a highly detailed map of the storage unit to Synergy Customer Service. Still, I received 30 phone calls on Monday and tons of text messages when I was at school, busy, all asking me for the pin code, etc. A simple call to Synergy Customer Service should have cleared up ABC moving's concerns. Further, I informed the ABC moving representative when I spoke with him Saturday, August 3rd, while confirming the move, that I was literally driving to Boston at that moment. Many of his messages asked me "where are you? Are you coming to the storage unit?" I cannot count the number of times I informed Synergy I could not be there in person - hence my giving away my private codes and lock combinations. 4. Finally, our moving costs increased 20%. How is this possible when I provided the size of the storage unit were were using? Obviously, that cannot increase in size, and I can only assume the price difference is because you brokered out the move or otherwise misquoted me (in addition to misinforming me, as outlined above).
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#682 Yvonne R.
16 August 2018
Yvonne R. to Synergy Moving Logistics
I had the pleasure of meeting this team under a different persuit which gives me a multidimensional view of their merit. These gentlemen are the whole package, courteous, punctual, detail oriented and best of all responsible. Before doing business with them, I also checked their references and heard nothing other than praises. I am a Realtor so in my line of business, reputable, reliable Movers are key, I look forward to a long and successful continued collaboration for all of my Real Estate Deals. Thank you Luciano & Gabriel, I am happy to help promote your business. Congratulations to the Synergy Team, great job!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#680 Jorge G.
18 March 2018
Jorge G. to Synergy Moving Logistics
These guys were truly awesome. I expected some burly character-less moving guys and they were completely the opposite of that. Not only was my move incredibly quick, but they very helpful in suggesting interior design options for my new place. Mister Luciano is a blast! Their packing services were fast and efficient, and their estimated timeframes were very much on the dot. I will totally use them again in the future. Thanks, guys! Very happy customer here!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#685 Freddie A.
18 January 2018
Freddie A. to Synergy Moving Logistics
Gabriel and his team were awesome. Very professional. Gabriel came to see the house ahead of time on order to give me an accurate quote. The team arrived on time, they were getting paid by the hour, but they worked very fast and did not waste time. I was very apprehensive and super relieved that everything went well with Gabriel and his team. I highly recommend this company.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#683 Sheila R.
01 August 2017
Sheila R. to Synergy Moving Logistics
I really loved these guys , they made my moving a great experience. Gabriel and his staff were great they wrapped my furniture to protect it and were very careful with all my stuff. I can really recommend Synergy Moving there the best and they have great prices for all the work they do , thank you for you great efforts in making my move a breeze ! Great Job Guys
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
11470 SW 82nd Ter Miami, Florida 33173
Friday: 7:00 am - 9:00 pm Hours Open now
Monday 7:00 am 9:00 pm
Tuesday 7:00 am 9:00 pm
Wednesday 7:00 am 9:00 pm
Thursday 7:00 am 9:00 pm
Friday 7:00 am 9:00 pm
Saturday 7:00 am 9:00 pm
Sunday 9:00 am 5:00 pm
Service offered
  • - Local moving
  • - Long distance moving
  • - Furniture Assembly
  • - Senior Moving
  • - Large and Heavy Item Moving
  • - Piano Moving
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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