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64

United Moving

3.9
We are local movers and packers, our priority is customer satisfaction, our goal is growth through loyalty. Relocation with Relation! - this is not just a cute slogan for us, this is the principle by which we build our business and train our team! Give us a try to become a best choice for you forever!
Reviews (8) Add Review
Showing 1-5 of 8
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Communication
3.9
Professionalism
3.9
Quality of service
4
Total
3.9
#1450 Alexa N.
28 March 2019
Alexa N. to United Moving
EDIT: Dan, the owner, apologized for the moving fiasco before and came by to personally apologize about my lost items and refunded me $50. He told me the employee who lost my items and was responsible for the miscommunication was let go from the company and no longer works for them. I was very impressed at how Dan took responsibility and he even said to make up for the damage and lost items he will provide my next move for free. I can tell he really cares about his customers and I'm looking forward to using them for my next move and experiencing their higher quality service now that the other employee was let go. :)
Communication: 4/5
Professionalism: 4/5
Quality of service: 5/5
#1449 Rick S.
12 November 2018
Rick S. to United Moving
These guys were awesome. Had an urgent unplanned move in which previous movers canceled at the last minute. These guys took the job with two days notice and we're able to complete it with no issues or surprises. Reasonable pricing, experienced team, and no billing shock. Highly recommended.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1451 Dimitri B.
16 October 2018
Dimitri B. to United Moving
Got one of the best quotes on Yelp. Additionally, they honored the $25 off coupon. Showed up on the dot at scheduled time. Took time to explain the process, etc. everything was done with care and friendliness. I could not be happier. Thank you!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1448 Zoe W.
02 September 2018
Zoe W. to United Moving
United Moving is fairly new (established 2017) so I decided to give them a break. Their hourly fee is fair ($90 an hour for 2 people). I figured they would hustle for good reviews. I found written communication to be very responsive. However, they would not send me a contract prior to the move. There was a minor language issue with the 2 fellows that came to do the actual move. This move was furniture only, no boxes. The men seemed to keep moving without breaks but they did not work smart. They were over-the-top careful with the furniture. I had to unwrap all the furniture because of the time issue. The men did not leave either house clean (tape and tape rolls everywhere). A three-hour job plus 1 hour travel time (quoted $390) turned into 5.5 hours plus 1 hour travel time. I was NOT told I would have to pay for tape, bubble wrap, and stretch wrap. I did not see a contract until they finished. My total bill came to a whopping $638.00! I like to see new businesses succeed but I'd pass on this one.
Communication: 2/5
Professionalism: 2/5
Quality of service: 2/5
#1446 Justin H.
14 July 2018
Justin H. to United Moving
I followed the reviews and glad I did. I called and set up a time to have movers move my stuff. Talked to them on the phone and they had everything in order and made sure that I was fully ready for my move. They offered packing and packing supplies (which I didn't need) and disassembly/reassembly (which I did need). Moved from Fort Lauderdale area down to Miami. There was a hiccup once they got to my new place, but that was beyond anyone's control. A truck was semi-blocking the apartment's truck entrance but the movers were flexible and made it work (with some help from the apartment staff). I had 2 movers and they worked quickly. Moved all of my stuff into my apartment and asked where things should go so it was less work for me in moving things around. They reassembled my bed frame and desk with care as well. They wrapped my tv in a blanket and the glass part to my desk in bubble wrap, all of which were delivered safely. I checked all of my furniture and no dents and/or marks. Movers were nice and receptive. I also used the yelp coupon, which they honored. They called me the day of to make sure everything was set and ready to go. Had a great experience and plan to use them in the future if needed.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
501 Golden Isles DrSte 206 E Hallandale Beach FL Miami, Florida 33009
Tuesday: 10:00 am - 5:00 pm Hours Open now
Monday 10:00 am 5:00 pm
Tuesday 10:00 am 5:00 pm
Wednesday 10:00 am 5:00 pm
Thursday 10:00 am 5:00 pm
Friday 10:00 am 4:00 pm
Saturday Closed
Sunday Closed
Service offered
  • - Local moving
  • - Long distance moving
  • - Furniture Assembly
  • - Senior Moving
  • - Large and Heavy Item Moving
  • - Piano Moving
  • - International Relocations
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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