Easiest move ever. William W., Yoelvis F., Terrell R. were fantastic. All of our movers were punctual, friendly, and skilled at their jobs. Worth every penny.

WOW!!!!!!! Our Bellhops--Enzo, Alex, Joseph, Dave, & Yoelvis--were consummate, hard-working, friendly professionals who did an amazing job moving us to our new apartment. They were also incredibly punctual (early, in fact), patient & just all-round great guys with whom my husband & I felt at ease almost immediately. They were focused, efficient and didn't let rain, 5 o'clock rush traffic OR 4 elevator-less flights of stairs stifle their enthusiasm or work ethic. If all Bellhops are like these guys, then we'll be definitely be recommending them to friends and family in the future. We'll also be "Bellhoping" exclusively whenever we need some moving muscle!

My experience with Bellhops began with the crew leader, Enzo, taking a walk around my apartment to assess what had to be moved. He confirmed that the moved should take the 3-4 scheduled hours, and we'd texted about my assembled beds, which he said he could disassemble and reassemble in the allotted time. I had been pulled in initially by the $500 off promotion that Bellhops was having, to gain traction for their entry in the Miami market. Great, or so I thought. The pack-up took longer than expected. A lot of comments about me having "a lot of stuff" and how much easier it was to move the woman earlier this morning. This is where the unprofessionalism starts. Yes, it's a 2-bedroom apartment, with two beds, and several packed bins. I was moving literally one block block away, a 3 minute walk. I even pointed out to Enzo how close we were. I walked to the new place to meet the movers. Chris, the newest of the Bellhops, showed up shortly thereafter in his own vehicle, so clearly everyone had the right address. Chris and I chatted, I texted Enzo several times and called - no dice. I got to hear Chris's story in this time, young guy from the Ozarks, worked in the hospitality industry and studied CS in undergrad but left the program after a few years, passionate about gaming, day trading, crypto investments. I'm expressing just how much time had passed - literally enough to hear this guy's story and tell him mine. Oh, and how he was just picked up last week after applying to Bellhops on Indeed. More than half an hour passed and I called Enzo again. He picked up and said that they had gotten lost... Doubtful, as you could see the destination from where we were packing - and I pointed it out! Enzo now had me sign for more time - but denying that really isn't an option, my belongings are in the truck. With the extended pack-up and the crew's excursion around Miami, we were late for the new building's HOA move-in hours.I asked that the crew be mindful of this with the volume of voices, but that wasn't heeded. I also helped to try to help speed things up. I handed Enzo my key for the building exterior, for access. I saw a floor lamp tipped over by a crew member - and he initially said that he thought the "top was loose." It wasn't - he tipped it over and the glass shattered in the parking lot. No one on the crew made a move to clean it up - in the parking lot where my new neighbors were driving/walking. I notified Enzo of this. And I cleaned it up myself, because Enzo and the crew had no interest in picking up after themselves. The crew member responsible ended up apologizing - but after I cleaned it up. So now it gets interesting. We're running late. My things are plopped into the new place, pieces of the beds mixed in different rooms. The crew wants to get out. Enzo hands me a mixed bag of nuts, bolts, and other hardware from the two beds and desk - ALL IN THE SAME BAG! (He did separate them to the best of his ability at my request, before leaving.) This is when I start to notice the damage: 1. My 55" 4K TV is broken. 2. My Tempurpedic mattress is soiled from the truck ride. Then I remember that Enzo has my building key, as he's trying to leave the building - but he doesn't. 3. Enzo has lost my key. He cannot find it. He promises that he will find it in the van and tell his supervisor about this. This is a non-duplicable key, which will cost me a good bit of money to replace. Enzo finds this comical - has a chuckle about all that has gone wrong before he leaves. Bellhops has said that a claim is likely to be denied. Enzo is being dishonest with management and telling a different course of events - denying the lost key entirely, denying they were gone for more than "a few minutes" in transit to the new place. (Do you really think I learned that much about Chris in a few minutes?) Bellhops will cover the cost of the move if I waive my right to make a claim against them. Thanks? I wish I had not used this service - they're new here, and while some other have clearly had positive experiences, I did not. The crew members I had were fairly young, green, and at times didn't act professionally (read above). Also, Enzo's recollection of events involves a number of alternative facts. If you're looking for movers, I'd highly suggest you look elsewhere. You don't know what you're going to get.

William and Elvis were spectacular, they made the move quick and easy. Their customer service was superb. I highly recommend Bellhops.

Arrived on time and were very professional! Probably the best movers I've had in a long time ! Highly recommend! Thank you!

I used Bellhops to load a moving truck in my condo in Miami. This service was excellent from start to finish. Bellhops was one of the few moving companies that could provide the insurance my HOA required when providing helpers only. They also accommodated a last minute time change which I needed to make. The Bellhops, Joaquin and Romero, were professional, friendly and very helpful. I was so happy with the service I used Bellhops again at my final destination and will use the service again.

I can't say enough how great Joaquin and Ramiro were yesterday in helping us move. They were prompt, hard working, fun to be around and expertly moved my daughter's things to the 19th floor without a scratch! We'll definitely recommend them and Bellhops to all our friends!

Moving can be a pain, everyone knows that. But it sure helps when you have someone reliable to come help. A fair price with great customer service can't be beat. Now I just wish they were here to help me get everything unpacked!