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Cartier Moving Services Reviews Add review
#956 Michelle E.
15 June 2019
Michelle E. to Cartier Moving Services
The owner responds to all contact immediately and clearly. They showed up ten minutes prior to the scheduled time. I told them everything once and they did everything exactly how I wanted. I had to do a rushed packing job with a lot of fragile items. They worked so quickly but carefully. No damage whatsoever. Highly recommend!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#957 Nicola B.
06 July 2019
Nicola B. to Cartier Moving Services
Movers arrived on time. Job was performed alright, despite the on-and-off rain. Unfortunately during the move a TV was knocked down and it broke. Accidents happen, that is understandable... but the response to it from the owner was definitively NOT pleasant. After a good 20 minutes of phone discussion, I was able to get a discount on the move, equal to less than half the cost of the TV that they broke. I understand that the worker didn't brake the TV on purpose, but it happened. I won't be using this company again. They do not take responsibility for their actions.
Communication: 3/5
Professionalism: 3/5
Quality of service: 3/5
#958 Elizabeth M.
09 July 2019
Elizabeth M. to Cartier Moving Services
Wow! I can't say enough about what a great job they did! I have used them twice now, and both times they were exceptional. They showed up on time, they helped get me organized, they handled everything with care, and they were fast and efficient. The guys were so nice too! They are the best movers, and the nicest owner and employees out there! Absolutely call them for your move.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#959 Alberto L.
19 June 2019
Alberto L. to Cartier Moving Services
Sebatian the owner first promised a price for a service i needed and after the service was done charged a whole different price with items that were not informed . VERY BAD SERVICE !!! DO NOT RECOMEND TO ANYONE
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#960 Andy A.
26 September 2018
Andy A. to Cartier Moving Services
I had your classic nightmare scenario when it comes to moving. At 9am Sunday morning, my movers I had worked with in the past called and cancelled....For my 9am move start time! I had 24 hours to vacate and clean my two-story townhouse. I'm extremely thankful my first call from that point on was to Cartier Moving and Sebastian. I have never had a better moving experience! Sebastian and his A-Team (if I recall correctly, it was Jacques and John/Jon) were a rare find. They are professional but not standoffish. These guys made me feel like I had called my best friends. They are courteous and they assist one another verbally and physically (you missed a spot on the wrap!, watch that corner!). They encourage one another like gym buddies spotting each other. To put it bluntly, I'm a big guy. Well over 6 feet and broad. I don't have light-duty furniture because it doesn't last. These guys powered through. They brought black plastic wrap and blankets and tape, all included. The only extra charge was my digital piano, and even that was reasonable. It was an 8 hour move and they missed not one thing. They even helped me unload my truck we had put sensitive items into. They unpacked to the exact room and location in it I specified. I don't write many stellar reviews, because these days, excellent service is usually only found in luxury settings and anything that's "a good deal" comes paired with crappy service. Not Cartier. They are funny, friendly, fast and strong. They are the only ones to call.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#961 Tirso T.
30 June 2019
Tirso T. to Cartier Moving Services
Awesome service and communication from the owner. I was given an accurate quote. The movers came and did not stop until the job was done, making sure my furniture and delicate items were well taken care of.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#962 Amori S.
12 January 2019
Amori S. to Cartier Moving Services
I used Cartier moving for my long distance move from West Palm to Plantation. Sebastian and his partner Jean were great!....They arrived on time was very professional and friendly. Jean was super fast and arranged my items in a way that nothing was broken. I will definitely use them again. Also the price was amazing about $350 for 4 hrs of work.
Communication: 3/5
Professionalism: 4/5
Quality of service: 4/5
#963 Jill W.
30 August 2018
Jill W. to Cartier Moving Services
Cartier moved my office and the office of a colleague within the same building. They were on time and courteous. They moved my file cabinets with the files still in them and moved them again with no complaint when the cabinets didn't quite fit where we originally planned. No complaints and would call them again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#964 Kurt K.
29 August 2018
Kurt K. to Cartier Moving Services
These guys were professional and friendly! We were late, they were on time! And they agreed to wait for us to unload our truck of furniture. I hope that I don't have to move my daughter again- but if I do, I will call CARTIER MOVING SERVICES first. They were awesome!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#965 Rufus R.
28 August 2018
Rufus R. to Cartier Moving Services
Hired their moving services today. They showed up on time. Guys were very fast very professional got the job done. If I had to describe the experience, I would say it was a perfect move. Will do business again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#966 Ashley R.
15 August 2018
Ashley R. to Cartier Moving Services
Please use these guys! They helped my fiancé move our apartment while I was at work (6 hours worth of moving), had extremely low rates, had to walk extremely far, and did an AMAZING job! They showed up early and wrapped the furniture so there were no issues/scratches during the move. Also ALL of our fragile/glass boxes made it through the move. Their rates are amazing as well, and they are very responsive. Don't listen to the poor feedback, I'll recommend them to everyone I know!
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#967 Ciyana J.
12 July 2017
Ciyana J. to Cartier Moving Services
The absolute WORST experience I've ever had with a moving company. Don't walk, RUN! You're better off hiring your little cousins or nephews. Ruined furniture, crammed my stuff into storage. Thy said they were playing "Tetris" with my furniture. They did not have their own truck, instead rented a $20 u-haul truck which was not big enough. We had to make two separate trips. RIDICULOUS
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#968 L W.
09 September 2018
L W. to Cartier Moving Services
I moved from a high rise to a house. Flex, Maurice and others did a great job! Nothing broken! Perfectly wrapped furniture packed in truck and expertly removed out of condo and into house without scratches or sings on walls!! They contacted me to alert me of delay on start time but all ended well!! Thanks again Sebastian and Cartier Moving!!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#969 Tim E.
02 August 2017
Tim E. to Cartier Moving Services
These guys were awesome. I booked them through U-Haul's online Moving Help service barely 24 hours ahead of a tough loading job. (The previous reservation I had made cancelled on me.) They showed up, in a raging downpour and helped me get some very large and heavy displays into a truck that was not quite big enough. They were gracious and good natured about it all. Thanks guys!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#970 Martha O.
27 June 2018
Martha O. to Cartier Moving Services
Sebastien and his crew arrived on time and ready to go in moving us out of our two story, very cramped townhouse, quickly and efficiently. Arrived at our new home where they placed and assembled all our furniture without a single dent or scratch. Can't thank these guys enough for working so well under a tight time schedule. Definitely would use again.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#971 Mary-Jane B.
23 August 2017
Mary-Jane B. to Cartier Moving Services
Run - do not walk away from the poorest excuse for a loving company. The Budget Rent a Truck was a huge red flag when I drove up and first met and saw Sebastien and his helper, Johnathan. I should have told them right then and there to go home. I had hired him for a $1000 price tags to move my things from Sarasota back to Miami. I asked him to come early - he arrived after 12 noon and started complaining about the number of things in which to move. The movers I SHOULD have hired, MODERN MOVERS, were teaching him how to pack my furnishings correctly. He was wrapping the pieces but not the legs and under them. He charged me $350 for taking my piano - ALREADY DISASSEMBLED AND WRAPPED NY MODERN MOVERS - and walked into the Budget truck. He was driving (he told me he had his truck back in Ft. Lauderdale) He complained and argued with me on several occasions. I was shocked! He asked me how many times I have moved - to which I replied 28 -- he then ventured to up the amount that he had moved! I am in the airline business.... It was like me asking someone how many times they've flown and upping that amount. Moving IS HIS BUSINESS! Of course he's done it more than I. But what he fails to understand is that it's not quantity! BUT QUALITY! It's not how many times you've moved someone, but HOW WELL! He was complaining and arguing and charging me for the number of stairs he had to walk up. He overcharged me greatly ($1700) and if it wasn't for his helper, Johnathan, who was very gentle with my things) I would have thrown him down the very stairs he walked up. He took a call from his mother and the same disrespect was shown for his own mother as was shown for my things in which he moved. I had to watch him like a hawk. Careless, unprofessional, and rude. DO NOT HIRE HIM. STAY AWAY!
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#972 Leslie S.
29 June 2017
Leslie S. to Cartier Moving Services
CANCELLED 9 PM the night before a morning move and EXTREMELY RUDE. I booked them Thursday morning online for a Friday morning move. I know this is last minute so I called to confirm this in fact was available. Also the online booking did not allow you to specify the address you expected them to arrive at. With the online booking it said you would be receiving a call shortly to confirm these details. I received no phone call so called when . I had a break at work at 4 pm. He picked up said he was about to drive and would call me back in a few minutes. 9:00pm comes around and I have heard nothing! I called again and his response was "oh ya we are booked tomorrow" - completely apathetic. I said, ok then what is a good solution for our move tomorrow. Do you know anyone else that may be available to help tomorrow. He said no, look online. I told him we had confirmation emails and texts and a payment code for tomorrow so this is very last minute and surprising and any help would be appreciated. I offered to tell him the codes and send him the emails and he said don't bother they are useless and he hung up on me.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#973 Michael M.
18 August 2017
Michael M. to Cartier Moving Services
These guys were awesome! They were flexible with our busy schedules, showed up on time and moved our old upright piano with care. In person they were professional and considerate. I'd absolutely recommend them.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#974 Johanna A.
16 August 2017
Johanna A. to Cartier Moving Services
Excellent movers, arrived on time, they are extremely nice and professional. I would definitely hired them again.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5