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College Hunks Hauling Junk and Moving Reviews Add review
#1267 J T.
16 August 2019
J T. to College Hunks Hauling Junk and Moving
I recently had to move unexpectedly and College Hunks made what started as a stressful experience completely pain free. Brad and Javares were extremely polite and efficient. They also worked very quickly, which is important when you're being charged by the hour. The next time I move, I'm going to request them specifically.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1268 Sam B.
13 June 2019
Sam B. to College Hunks Hauling Junk and Moving
I called College Hunks in Broward Co., Florida, to arrange a quote to move the furniture from a condo I was selling in Miami Beach and to bring it to Ormond Beach, FL, around 4.5 hours north up I-95. I was quoted 2 "hunks" at $120 per hour. I asked if I was paying $120 per hour for driving time and I was told that I was not. I asked again to clarify and confirm that the truck fee covered the "hunks" during the drive and I was again told that I was only paying hourly for loading and unloading. I received an email later that contradicted the quote I was given, stating that I was paying the hourly rate from start to finish in addition to the truck fee. Tracy called me to check on the email I sent questioning this. She said that the manager would call me that afternoon. I was at work and couldn't take his call, and they sent a text message and made a follow-up call. Then I received an email stating that my job had been cancelled. I went on break and called the Ft. Lauderdale (Hollywood) office. Tracy said she didn't know anything about my job being cancelled and put me on the phone with the manager, Darren. He said that he tried to call me and that they reviewed the call of the call center and I was promised something incorrect and that I would have to pay $120 per hour during drive time. He said that he complained to the call center that I was given incorrect information. I asked, "Okay, so why did you cancel my job?" He responded, "Because you didn't answer my calls, so I knew if I cancelled it, that you'd call me." This is totally unacceptable. ... I was in the midst of a furnished property sale and had to get the job done on the day agreed. After he made me call him back twice to agree to the fee of paying during driving time, the job was again scheduled. (I was not informed during either time that the call was being recorded, if it was.) The "hunks", Anthony and Badio, were very friendly. However, upon delivery, they did not re-assemble the bed frame or the bed side tables, both of which they disassembled. Also, they put 2 antique bookcases back to back and used *adhesive* tape to keep them together before wrapping them with plastic wrap. I am struggling to get this adhesive tape off the inlay of these antiques without damaging them.
Communication: 2/5
Professionalism: 2/5
Quality of service: 1/5
#1269 Jim S.
24 August 2019
Jim S. to College Hunks Hauling Junk and Moving
I'm giving a one star to moving. Brock should not be in the job of arranging jobs. We sold our house quickly,which is a good thing but Brock told us on a Monday that College Hunks could move us on that Thursday. He called on Wednesday that due to over booking, it couldn't take place. Until September 1. So much for stress freemoving!!! We stood to lose $10,000 in escarow. Luckily, our buyer gave us an extension. Brock is for the birds! Meanwhile at the same time we hired the Hunks to move, we also hired them to haul junk. Well, I have to tell you that they were on time, friendly, and professional. Kudos to Austin and Raphael. My advice: haul junk with the Hunks. Avoid Brock and moving.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#1270 Denise R.
19 August 2019
Denise R. to College Hunks Hauling Junk and Moving
I wish I could state that this was a good experience. But it wasn't. The actual move was okay, there were three movers, but there was only one who knew what he was doing, so I paid for an hour more than I need to. What's worse, is that after I moved my items out of storage, my TV screen was smashed. When I contacted the company to make a claim, I was told I would only get $12, but they never even sent the paperwork to me. What's even worse, after I unpacked all of my items, I realized a box of my sentimental collectibles was missing. So if you don't mind your possessions being thrown around and smashed, or even worse stolen, make an appointment. I suggest you stay away!
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#1271 Mia H.
19 November 2018
Mia H. to College Hunks Hauling Junk and Moving
Worst company in the history of all companies. I had an appointment scheduled for a couch removal between 12-2. They said they were running late but would be here within the window...at 2:30 I was called and told that they couldn't come at all after I spent my entire day waiting. So now I'm stuck with items that needed to be moved and no place to move them. This company is a pathetic joke. Completely irresponsible...this company should stop business altogether because they're morons.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#1272 S S.
02 July 2019
S S. to College Hunks Hauling Junk and Moving
Amazingly painless and worth every penny! Booked a time slot VERY last minute to have some old furniture and miscellaneous items picked up. Originally I had tried to sell/give away for free on OfferUp, but grew tired of consistently flakey people and the millions of emails the OfferUp app sends you every time someone sends any sort of message. I was starting to panic since I had only one day left to get everything out of my old apartment!! But these guys came to my rescue! Austin made sure to call me to let me know he and his crew were on their way (even offered to come early but I wasn't able to meet then) they ended up arriving exactly at our scheduled time and gave me a very fair price! The whole job ended up being less than I was anticipating as well! Austin and his crew were very efficient and super careful not to damage my apartment while hauling my junk out, or the junk it's self since they donate it! I actually just booked them again to come later this week since I over estimated how much storage my new place has. Thanks guys!!!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1273 Jason L.
27 February 2019
Jason L. to College Hunks Hauling Junk and Moving
Two of the drivers thought it was funny to try and make me flinch while I was walking past here! Very unprofessional and immature when I was just a civilian walking through after grabbing lunch. I guess trying to scare people is what they like to do here at this place. I also couldn't believe that they reversed their truck without seeing biker passing by as well.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#1274 Stacia C.
28 July 2018
Stacia C. to College Hunks Hauling Junk and Moving
Garrick and Kadeem came and packed all of our items in a pod this morning. They were professional and helpful. This is our 7th time using college hunks. They have always been awesome!! I would not recommend anyone else! Thank you!!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#1275 Carol A.
03 February 2019
Carol A. to College Hunks Hauling Junk and Moving
Horrendous experience. It took four days to move two hundred miles. Reloaded furniture onto three different trucks. Many damaged items. One mover stole a new, expensive laptop from my belongings... subsequently fired from job for similar laptop theft. The company / owner would not honor my claim or even talk to me. The worst, most dishonest company I have ever dealt with. I wouldn't want anyone else to have a similar experience...so wrong , so, so upsetting!
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#1276 Rene J.
02 May 2017
Rene J. to College Hunks Hauling Junk and Moving
The initial contact with the booking representative in Tampa, FL was very friendly and positive. The representative explained the service in detail, provided an estimate and date/time for moving. The next day the moving supervisor in Hollywood, FL called to inform me that the moving service wasn't available on the date/time provided by the booking representative, and that I had to reschedule. Later the same day, one of the movers in Hollywood, FL called me to coordinate his arrival on the original date/time provided by the booking representative. The mover was surprised when I informed him that the moving supervisor stated service wasn't available on the original date/time. On the day of the move, the moving supervisor was not friendly and had a passive aggressive attitude. The move was very expensive and the company doesn't have systems to read debit/credit cards, which required the moving supervisor to hand write my card information on paper then call it in to the office in order to complete the transaction. The company should invest in point-of-sale card readers to safeguard the customer card information. I would not recommend this business.
Communication: 2/5
Professionalism: 2/5
Quality of service: 2/5
#1277 Denise C.
29 October 2018
Denise C. to College Hunks Hauling Junk and Moving
Darren, Juanita, and their crew were the best movers I've ever hired. Not only were they professional, punctual, and friendly, but they were also problem solvers and helped create a less stressful environment for a large move. College Hunks is a must when trying to find a moving company! Thank you !
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1278 Kimberly B.
09 June 2017
Kimberly B. to College Hunks Hauling Junk and Moving
We used this company to load my pod for a move. They packed up my large flat screen tvs that were too big for me to handle on my own. They assured me they would wrap it well and not to worry. Needless to say they wrapped it in a towel. A TOWEL!!!! My 10 year old could have done better. Needless to say the TV shattered and now they are saying they are not liable. I would not be upset if they accepted responsibility and made me whole but instead they said it was someone else fault and made no effort to reconcile this event. I would NEVER suggest anyone use them. Such a disappointment.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#1279 Michele G.
12 September 2017
Michele G. to College Hunks Hauling Junk and Moving
These guys are so polite so professional and easy to make a last minute appointment to haul your junk. They helped me twice when I was in a bind to get rid of some furniture items when I was moving out of my apartment to move to the other side of the country. They are trustworthy, fair and honest. I recommend them to clear the clutter out of your place.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#1280 Lou R.
29 August 2017
Lou R. to College Hunks Hauling Junk and Moving
The College Hunks funked out on us; their "college try" flopped. Said their OTHER truck had broken down so arrival would be way late. Dispatcher was apologetic but we'd have to give them an "A" for "Avoid."
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#1281 T N.
20 August 2016
T N. to College Hunks Hauling Junk and Moving
I took the time to read all of the reviews and thought it would be a great idea to give them a call. BAD IDEA!!! I recently bought a home and after closing I was left with a lot of junk that the previous owner left behind along with some remodel debris. When I made the call the person on the phone asked me to give her an idea of what needed to be picked up. I not only gave her an idea, but gave her a list. She quoted me the highest price for a full truck, $609!!! I figured it would save me some time and the job would get done. When the two guys got there they took a look at the stuff in the yard and said "yeah this should all fit in the truck. The guys gave me the same quote of $609. They never once said anything about "weight". The woman who took my call didn't either. The "weight" limit didn't come up until the truck was half full and they told me I'd need another truck. I would have been better off getting a dumpster for less that $400 and it would have been picked up the next day. Because I'm moving in this week I needed everything gone to have better access to the house. I am now left with "a truck load" of junk in my yard. Having to reschedule delivery of my bathroom vanity & all kitchen appliances that have to be taken in through the back doors. All this because I "need a second truck". Yeah they offered to send a second truck out...for another $609. I will never suggest to any of my friends,family or clients to use them! Just rent a dumpster.
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#1282 Rhonda L.
27 September 2016
Rhonda L. to College Hunks Hauling Junk and Moving
Spenser and Justin M were very friendly, professional, and efficient. They explained how the comany worked in detail and that they are an eco-friendly company. Would definitely use again and recommend.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#1283 Robert D.
01 October 2017
Robert D. to College Hunks Hauling Junk and Moving
Excellent customer service. Very accommodating in terms of scheduling and even staying longer than was initially anticipated. They take pride in taking good care of your personal belongs. Thank you. Highly recommend their services.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#1284 Greg J.
01 February 2016
Greg J. to College Hunks Hauling Junk and Moving
Wilson, Billy and Spencer did a great job hauling furniture and some junk out of our condo for renovations. Very careful, courteous and polite. Would recommend them to anyone.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#1285 L. S.
07 April 2017
L. S. to College Hunks Hauling Junk and Moving
If I can leave 0 stars I would. I called for removal of a queen bed. They send ONE guy to do a 2-man job. My husband helped this guy because he felt bad seeing him struggling and we were charged nearly $230? Really? NEVER AGAIN.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#1286 Trent L.
11 August 2016
Trent L. to College Hunks Hauling Junk and Moving
So I had a strange situation, I needed to both get rid of items and move at the same time, You betcha I was stressed. Well the Hunks took care of that, they do both and so did both jobs at the same time! One truck took my items away for donation (received a donation receipt in the mail a few days later) and then took junk/trash (including electronics) away at the same time which normally I would have had to call junk removal AND donation pickup, nope not with the hunks. While that went on the other junk crew was taking tremendous care with my items and moved them to my new house without a scratch, ding, or even a scuffle. Truly stress free like they advertise!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5