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ETG Moving and Delivery Reviews Add review
#21 Paola S.
24 July 2019
Paola S. to ETG Moving and Delivery
It was Saturday morning and I was in desperate need for a moving company to help me load my apartment furniture into a moving truck the following Tuesday. Omar answered my call and by Monday morning had provided my (very picky) building with the requested COI (my building had by then rejected three other moving companies because they didn't satisfy the building's COI requirements). Tuesday came and the loading was seamless. After three hours my two bedroom apartment was expertly loaded and packed into the moving truck, and I was ready to move.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#22 Justice T.
02 September 2019
Justice T. to ETG Moving and Delivery
Update: The attached photo literally proves my point about their poor communication skills. Also, sending multiple text messages because you don't agree with a review is totally not sketchy. ---------------------------------------------------------------------------------- I didn't get to use their services, so this is just about the attempt at using their services. I was contacted by them after they answered a quote request, for a large cardboard pickup today, on Labor Day. I specified this date in my quote request, because I understand not all businesses are operating. Anyway, I go through the quoting process, send photos, communicate the scope of work and they gave me a reasonable price. However, they go on to tell me they are not available until Thursday or Friday. To this I reply: I requested this date specifically and they replied 'It's a National Holiday.' Well, it would probably help if your reading comprehension skills were better and you didn't respond to quotes requested on days you're not operating. Huge waste of time but fortunately another company was happy to accommodate.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#23 Jonah K.
06 August 2019
Jonah K. to ETG Moving and Delivery
These guys were very easy to work with, and nice. The move went mostly well, but there was a large gouge left in our brand new condo. The moving company has been nothing but trouble to try to get this fixed. First offering to fix it themselves if we bought all the supplies, and then refusing to hire a professional to fix our wall. Several items were damaged (which is to be expected) we used the moving insurance and paid over $600. After over $1400 in damage to a desk, credenza, and a broken Martin Logan speaker the insurance company is refusing to pay for anything. This is always the case with moving insurance, better off not bothering with them. Sad move.
Communication: 2/5
Professionalism: 2/5
Quality of service: 1/5
#24 Kate M.
07 July 2019
Kate M. to ETG Moving and Delivery
Used the company for my last move and they where great ! On time , kind and kept all furniture in great condition . Love that it's a family owned business!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#25 Kam B.
26 September 2019
Kam B. to ETG Moving and Delivery
After struggling to find a reputable moving company, reading bad reviews one after the other, someone recommended ETG moving. I cannot stress enough how pleased I am of the service I received. Jorge and his moving partner, arrived as scheduled and started working from the get go. They handled my fragile items with care and ensure to use extra protection to secure everything in place. Jorge was very courteous and asked me questions if he was unsure about moving anything. Honestly, I don't write reviews a lot, but they truly deserve this one. I hope I don't have to move anytime soon again because of all the stress that comes with it. However, they made me feel comfortable and worry-free. Most importantly, Jorge and his partner had to maneuver around a few cars to load the truck from my apartment and they did an excellent job. I highly recommend this company, from calling to schedule the appointment and quote to the unloading of the truck, exceptional service was received. Book them now if you have to move, I surely will in the future. Thanks again!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#26 Elsie C.
11 July 2019
Elsie C. to ETG Moving and Delivery
I needed to move a baby grand piano but was concerned about finding a mover that would handle it with care and have it arrive safely at its destination. Omar responded promptly to my questions and we arranged the move. Omar and his crew kept me informed of his arrival time and they took very good care in handling and protecting it by covering with multiple blankets and shrink wrapped. They were courteous and professional and I highly recommend them for your next move.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#27 Cristina D.
08 July 2019
Cristina D. to ETG Moving and Delivery
Great service!! And movers were polite and professional. If I ever move again will def be using them again! And price was fair!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#28 Walid A.
14 June 2019
Walid A. to ETG Moving and Delivery
Honestly I don't know where to start. I would recommend this company to anyone in a heartbeat. We moved from Miami to Clearwater Florida and we would not have been able to do this without ETG. Omar and the rest of the crew did such a great job. The day before our move Omar sent 3 wonderful ladies to pick our entire place and they did so great. And finished in a timely fashion. On our moving day Omar and two other gentlemen came at the time they said they would and started loading everything in the truck. I was so impressed they wrapped our couches our entertainment center and all the house decor so well and everything came to our new place in one piece which is usually a problem when moving. They are so patient and so accommodating and very very professional i give them a 10/10. Great job keep up the good work.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#29 Jacqueline S.
26 February 2019
Jacqueline S. to ETG Moving and Delivery
I had a great experience moving twice with these gentlemen. Straightforward, no issues, never felt unsafe, easy to communicate with. The first time they unloaded a full PODS container into my apartment. The second time they unloaded a second PODS full of boxes into a storage unit, and also brought loose items from my apartment to the storage unit as well. All tasks were completed efficiently and I didn't feel bad about tipping them well. Recommended.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#30 Alejandro D.
16 April 2019
Alejandro D. to ETG Moving and Delivery
Just perfect. They were fair and these guys are young hard working people. I can't find words to explain how easy and different is a move with this guys. No surprise fees, no blackmailing, no harassment... they are just doing their work the proper way.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#31 Jonathan L.
19 October 2018
Jonathan L. to ETG Moving and Delivery
Worth every star! I spoke with multiple moving companies but once I spoke with Omar, I knew I had come to the right company. Omar was honest, straightforward, friendly, and his understanding of the business and customer service is on point that blew me away! You can tell he cares about his clients. His prices were very competitive as well compared to all the others. The day of the delivery, his two men made my delivery easy, and were very efficient in dissembling and packaging everything to, I guess what you would call, "Packaging/Moving code." No damages were done, and they were very efficient with time. Professional all way, and friendly as well. And they delivered and assembled everything beautifully at my new apartment! If you want a moving company, look no further, this is the company to go with!!! I'll definitely be a future client, and would go no where else. Thanks again ETG for the Delivery!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#32 Kenny P.
19 October 2018
Kenny P. to ETG Moving and Delivery
I contacted ETG Moving and Delivery for a complete service move in the South Florida area. Omar provided an immediate response, coordinated at my convenience a time to come and inspect the home for the most accurate quote, and assured me a date/time of my move. The packers arrived on time, were extremely careful, kind, professional and efficient in packing my large apartment, not to be outdone by the movers the following day. The movers were extremely professional, quick, kind, and careful. They were able to get the job done in 1 day, that I thought would just not happen due to the complexity of the move. They offered to stay as long as needed to help out, and nothing was broken/damaged or lost during the move. I highly recommend this company as the premier moving company in Miami, and would undoubtedly use them again in any future move. Thanks to everyone that made my moving day a success.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#33 Adelle B.
16 October 2018
Adelle B. to ETG Moving and Delivery
We found ETG movers through yelp. Their perfect track record made us choose them for our move. We were terrified of all the horror stories you find online and wanted a company who had a perfect reputation. ETG was it. You see, we were moving a lot of stuff... I mean A LOT of stuff. All my favorite furniture from 20 years of collecting. And we wanted to bring it all. Omar came out and took pictures and gave us a very fair price. We had a complicated move because our stuff had to go to a storage unit until we bought our new house in North Carolina. A team of 4 guys came and wrapped every piece of furniture. They worked fast and we're friendly and careful. Everything is now sitting safely in a climate controlled storage unit. We found our dream home! I will finish this review when the 2nd leg of our move is completed. So far so good... Great, actually.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#34 Dave W.
16 January 2019
Dave W. to ETG Moving and Delivery
These guys were phenomenal from beginning to end. Omar responded quickly and was very straightforward. On the day of the move, I didn't realize my development wouldn't let me move on a Sunday (WTF?). They wouldn't let the truck through the guard gate. Unfortunately I couldn't reschedule, as I HAD TO MOVE that day. As a result, the movers parked their truck in the street in front of my development. They then wrapped the furniture and used their dollys and hand trucks to WALK the furniture through my development (a couple blocks) and then loaded it into the moving truck. Not ONE complaint from these guys! It shows these guys are willing to do whatever they had to in order to get the job done and make the customer happy. BRAVO!!! I couldn't be happier with selecting these guys. If you need a mover, don't look any further. I'll DEFINITELY be using these guys in the future!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#35 Chris E.
27 June 2019
Chris E. to ETG Moving and Delivery
Jorge and team were the most professional moving team I have dealt with. They worked extremely hard, they went out of their way to make sure everything was wrapped up and protected and they moved quickly. I hope I don't have to move anytime soon, but if I do, I wouldn't hesitate to use ETG again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#36 Jessica M.
29 January 2019
Jessica M. to ETG Moving and Delivery
These guys are top notch! I was sent two fully bilingual, hard working, competent and tough young guys to help me with my move. It went smoothly and was over faster than I could have expected. Pricing was less than I have paid in the past to have guys come and stand around and smoke box my furniture inside their moving truck. Will be using again for any future moves! Thank you!
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#37 Randi R.
19 February 2019
Randi R. to ETG Moving and Delivery
Javier and his cousin are the best!! Fast, efficient, on time, and the guys were so friendly! They made my move stress free. They wrapped and protected everything. Thank you ETG! Will always use them in the future!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#38 Jose B.
07 March 2019
Jose B. to ETG Moving and Delivery
This was my first time hiring someone to move my things to a new apartment and the experience was more than excellent. The crew was really careful no only with each box and furniture with also with the halls and elevators... highly recommended
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#39 Daniel C.
24 April 2018
Daniel C. to ETG Moving and Delivery
Best moving company Ive ever seen, Ive moved 7 times in the last 4 years. And the last two times I used ETG. They work fast (saving you money), they protect our stuff, they are nice educated people and they have all the necessary tools to do the job. I will always call them when I need moving services.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#40 Jade Y.
07 May 2018
Jade Y. to ETG Moving and Delivery
Moving was a pain but the entire experience was much more pleasant thanks to Omar and the movers. They were all very professional and accommodating. All my furniture was carefully broken down and reassembled. The movers openly communicated with me and went beyond all expectations. Thank you!
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5