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Miami Movers For Less Reviews Add review
#61 Dilip M.
25 July 2019
Dilip M. to Miami Movers For Less
Amazing team and overall we are extremely pleased. They wrapped our stuff so well. Please ask for Sergiu and Simon. They were in time, very professional and very ethical. In Miami moving is a hassle, Miami movers for less really made it pleasant.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#62 Omar R.
17 September 2019
Omar R. to Miami Movers For Less
I spoke with Andrew who quoted me at $400 for my one bedroom move. The movers showed up with a truck that wasn't large enough to fit all my property, so they had to make two trips. Bill ended up being $1300 and after writing several emails to Andrew, never once got a reply. Don't hire these guys, scammers!
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5
#63 Zen L.
05 September 2019
Zen L. to Miami Movers For Less
$440!!! First he said $420 then he said $440 For a quick and simple move with a couple of pieces of furniture to be moved within a 20 mile radius. Not good for these small businesses at all
Communication: 3/5
Professionalism: 2/5
Quality of service: 2/5
#64 Mona M.
27 July 2018
Mona M. to Miami Movers For Less
I've used this company before but this last time was a mess. The movers did not bring enough material to wrap our items even though we paid for it. We ordered extra supplies and they did not bring all of what we ordered plus the boxes they brought were used. One guy kept complaining about having to walk back and forth as if he wasn't getting paid. When I told the guys they needed to wrap the glass furniture they told me that they would when they brought to downstairs. Once we got to the new location I realized they did not wrap the items. I wrote in to customer service and never received a response. When I told them them were scratching my leather headboard and leather chairs they told me it can be wiped off. That's not how you treat customers especially returning customers. UPDATE: I just wanted to add an update to my review as of 7/28/18. The owner of the company Sergi reached out to me soon after my review to explain what occurred with my move and to try to make things right. As a business owner, I know the importance of providing good customer service and taking responsibility when things do not go as planned. I appreciate Sergi reaching out to me and apologizing for the error and, most importantly, he did not make excuses. Given that I had a wonderful experience with his company during a previous move, I will assume that my latest experience was the exception and not the rule. I will utilize his company the next time I move and I fully expect it to be another positive experience.
Communication: 3/5
Professionalism: 4/5
Quality of service: 3/5
#65 Paul G.
26 February 2018
Paul G. to Miami Movers For Less
Used them for the 2nd time about a month ago and have refered them to other friends for the past 4 years. They did a great job this time, the 3 guys worked hard almost none stop for about 8 hours and without any slack time, which mean they were there doing their job and not just buying extra time. They also where very careful with our stuff, so far we have only found 1 thing that was a little damaged, but nothing major to do a claim or make it a big deal, something is bound to brake in a move. Their price has gone up significantly since we last used them, but when compared to others they were still a good price. Next time I will probably get 4 guys instead of 3 to save moving time so it's a little cheaper. I recommend them for local moves, have never used them for inter state moves. One comment to the owner was that when I got the call to confirm the quote I was surprised that the lady in the phone did not know the price list for the extra material fees when I asked her, for example how much is each tape roll. She seemed savvy about everything else except the extra fees. BTW be aware that for them to make sure everything is packed correctly they will have to wrap things here and there and use lots of tape. For example for my 3 bedroom apartment where I used about 50 plastic totes they still have to wrap furniture and other stuff and used about 14 rolls of packing tape. Imagine if you have stuff that it's not packed properly. My advise with this company or any other is for you to get plastic bins or storage boxes, makes your move so much easier and safer than used cardboard boxes.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#66 Anastasia M.
26 August 2018
Anastasia M. to Miami Movers For Less
These guys don't mess around! Hardest working movers I've ever seen. Yet they are also really nice people. My mom recently passed away and we had to clear out her house. Her house had 40 years of stuff. She lived alone but almost every room was packed. We needed movers to help us move some of it out to storage, some to our own house in Sunrise, and some to the dump. So it was a lot of moving that my family couldn't have done on their own. It was a lot of stuff, and LONG day, but these movers acted like it was nothing. By the time they were done, it was nighttime and they were still smiling and as courteous as they were when they first arrived. Pretty soon we'll need to move everything out of the storage facility to sell it, and we will absolutely hire this moving company again!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#67 Natasha W.
20 August 2018
Natasha W. to Miami Movers For Less
Wouldn't recommend this company at all. They never confirmed my spot because they said I didn't pay the deposit when I in fact did. I had to actually call this morning when they didn't arrive as expected and instead of someone just being honest and saying they wouldn't be able to fit me due to the error, they gave me the run around for hours. By the time someone finally showed up it was 7 hours past the original scheduled time only for him to tell me it was more stuff then they anticipated and it was take 6 HOURS which is just absurd for the amount of items. Also, management never contacted me or tried to mend the situation even after I asked multiple customer service people I had been speaking with throughout the day if a manager, or "GM" as they kept referring to him, could call me. Never ever ever move for less because in the end you probably won't get moved at all.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#68 Avery J.
27 June 2018
Avery J. to Miami Movers For Less
First of all Rey is great. The rest of the road was bumpy. The driver delivered my stuff to a warehouse instead of my home. Nobody could reach him. Several things were smushed, missing, or broken. 2 full boxes and irreplaceable artwork were lost. Many glass items (including another irreplaceable art piece) came cracked or in pieces. There were huge brown stains all over my couch. I had paid extra for the couch and glass items to be specially packaged. Everyone that works here has been nice and they are reasonably priced. Some compensation for broken and missed items were provided. My recommendation to anyone using this company is to buy full insurance coverage, even more secondary coverage, and to be careful with irreplaceable items.
Communication: 2/5
Professionalism: 2/5
Quality of service: 2/5
#69 Salomon N.
01 May 2018
Salomon N. to Miami Movers For Less
REVISED: They were able to help me obtain at least a partial reimbursement for my broken TV - better than nothing, and they responded in a timely manner. I appreciate their concern and I would use this company in the future
Communication: 2/5
Professionalism: 3/5
Quality of service: 3/5
#70 Greg N.
22 August 2018
Greg N. to Miami Movers For Less
I did a commercial move that was sizable and exhausting. The crew was motivated, very skilled, and got everything there intact. They were proactive about using their time and resources to make things go as quickly as possible. I would definitely use them again. I would just be wary that if you think you need a fork lift and they don't, go with your first judgement and get it anyway. For large items it will definitely help.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#71 Kathy I.
22 October 2018
Kathy I. to Miami Movers For Less
I called about 5 movers and by far the best price in town. Don't get me wrong I was a little worried things wouldn't pan out perfectly since moving day is always a little hectic but, WOW! From the beginning to end the service is 10 stars. Rey from customer service is the kindest and sweetest man. He covers anything and everything you need to know about their service an what they provide. He is always an email or quick call away if you have any questions. For me that was very important since I want to make sure I can speak to a real person no matter what. Now we move on to the actual move. Alex and his co worker were beyond exceptional. Professional and ready to move you quickly. They showed up 15 minutes earlier than expected. As soon as they walked in they looked at our apartment, made sure to take note of what was the task and went over contract one more time with us. They had our 1 bedroom apartment moved within 2 hours. Never a complaint, never a sigh, never attitude. I noted they were quick but, also mindful of our belongings. Alex constantly asked if something wasn't covered or had scratches to take note so they had no responsibility for it. Which on that note - read their contract and make sure you know what they bring and not bring and what they cover per broken item - it is there plain as day. I also loved that they charged by the half our vs a whole hour after the minimum 3 hour mark. My biggest tip is have at least two people present to watch your belongings and help them maneuver large items. Extra tip, snatch the first appointment so they are not too tired and ready to start the day! Don't let the bad reviews steer you away. Use common sense, pack accordingly and ask questions - YOU WILL HAVE AN EXCELLENT EXPERIENCE.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#72 Genaro A.
18 February 2018
Genaro A. to Miami Movers For Less
The most rude un helpful company ever. They had an excuse for not arriving on time, an excuse for not coming with enough tool, and another for not having sufficient help... and another and another and another. Terrible customer service.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#73 Xioant N.
27 May 2019
Xioant N. to Miami Movers For Less
Horrible! Damaged multille things and will not do anything to nake it right. Stay away! Do yourself a favor and pick a better company
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#74 David E.
07 May 2019
David E. to Miami Movers For Less
To me it matters more how a company reacts when something goes wrong than when it goes right. I won't lie and say that there weren't issues with the move, but Miami Movers For Less took ownership of all these issues and we came to an outcome that negated any losses I had. Have faith that these guys will do a good job, and even if something does happen, then be rest assured that they will make it right! I think that is the most important thing to look for when picking a company.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#75 Laura P.
27 April 2018
Laura P. to Miami Movers For Less
I hired Move For Less for a Pembroke Pines to Miami move. My initial communication with the company was good, they answered all my calls and emails in a timely manner. They were supposed to get to my apartment between 8-9am. After a few calls and emails, 2 movers arrived at 10am. I paid for a 3-hour move, which is their minimum. I figured it was enough for a one-bedroom apartment. The only way that it was possible for my move to be completed in 3 hours is because I had 3 friends helping the movers out and I had packed everything and unassembled the furniture before the movers arrived. My leather couch was significantly damaged by the movers as can be seen in the pictures. I followed the company's process and opened a claim. I provided all the necessary documents and my claim was denied because "packing service not purchased to avoid any mishandling of personnel or in transit incident, all items should be packaged, boxed and/or crated. Blanket wrapping is not considered professional packing simply in transit wrapping. Additional professional packing should have been purchased. Items are not covered and excluded from moving and storage liability. In addition, you chose not to purchase any additional insurance to obligate the carrier to provide full replacement value". This was my experience with Move For Less.
Communication: 3/5
Professionalism: 2/5
Quality of service: 2/5
#76 Fedo F.
16 February 2018
Fedo F. to Miami Movers For Less
Straight shot. Punctual and down to business. Easy to communicate with and get the job done pronto. Also the movers that assisted me were friendly and eager to go the extra step to help.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#77 Natalie C.
17 May 2017
Natalie C. to Miami Movers For Less
Timur, Tolik, and Soso did a great job with the move! The guys made everything look so easy and were fun and friendly throughout the process. These guys got stuck in the service elevator for almost an hour, but still came out ready to assist with anything needed. They were diligent to put everything in the place it needed to be and even set up the beds. Their help made the whole process of moving significantly less stressful.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#78 Shelley J.
27 January 2018
Shelley J. to Miami Movers For Less
I did not think after prior experiences that I would ever give a moving company a 5 star review, but here we are. Rey, was able to schedule the reservation right away. The guys arrived right on time. They moved antique solid wood furniture with professionalism and care. They got items from 2 locations and deposited them in storage. They have a 3 hour minimum and charge by the hour... which typically means working at snail pace to milk the clock. Not these fellas. They worked at a swift clip. They wrapped and moved a heavy antique sofa, 2 matching chairs; a large antique dining table w 8 chairs; a large antique vanity, mirror, and bench; an antique center table, antique bedside table, and antique rocking chair. From the 2nd location they took 40 boxes of books, 8 boxes of fragile items and 4 boxes of miscellaneous to the storage facility. They completed this move inside of 2 hours.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#79 Costantino P.
20 June 2018
Costantino P. to Miami Movers For Less
The movers themselves were professional. But I can't say the same about the company as a whole. Its big selling points is "no hidden fees", which they say makes them more affordable than other companies that charge less per hour. However, they do have hidden fees, which is a surcharge if you pay with credit card. Nobody tells you about it until the movers are at your door. Also the management was not helpful (in fact, rude) when I raised the issue. Move for less by using another company!
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#80 Heather S.
03 September 2018
Heather S. to Miami Movers For Less
Company provided excellent customer care when faced with a less than desirable situation. After a previous move went over their time and I wasn't able to get my scheduled move in, they rescheduled and were able to accommodate my needs. I really appreciated the fact that they worked with me and were able to help alleviate the situation.
Communication: 4/5
Professionalism: 4/5
Quality of service: 4/5