The movers were very nice and worked very hard; however, they accidentally damaged a button on the control panel in my condo building's elevator. This caused the elevator to stop working for the remainder of the day and I was billed $490 for the damage from my HOA. Due to the elevator also not working for the remainder of the move, the time of my move took longer costing me more money. I understand mistakes happen but I think its reasonable that I would receive the money for the damages caused to the elevator by the movers. I submitted a claim to the company and after a month and a half I received only $350. After receiving only $350 instead of $490, I requested for the full payment. I received zero response. Unfortunately, I will not be using this company again or recommending them to anyone else.

I have used the company three times now. The first time they were amazing. Then in April they moved my townhouse into a storage unit. It seemed to go well but I was very wrong. All of my furniture was in perfect condition before the move. They just moved it all into my house and almost everything is damaged. When I brought it up they told me it was like that and showed me images they took while in the storage unit. No one else has touched my stuff. It didn't damage itself. It took them over two house just to load the storage unit into the truck with three guys. It was a 10X20. I finally just told them to drop the boxes and bins in the garage and I would deal with it. They quoted me $570 for the move but then charged me $750. I would not recommend them at this point.

They have turned what is typically a stressful experience into a smooth and pleasant journey. If you're looking for a moving company that combines professionalism, efficiency, and a friendly attitude, look no further than Heart Moving Manhattan NYC. Thank you, Heart Moving Manhattan NYC, for making my move a memorable and stress-free one!

Scam artists. Subcontracted our move to a fly-by-night LLC who held our items hostage until we overpaid thousands of dollars more via sketchy transactions. Stole items. Destroyed our home. Were 2 days late. What a nightmare.

Excellent job on our move. Crew was courteous, professional and efficient. I would recommend them to anyone.