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29

A1A Moving and Transport

3.2
Jacksonville8 reviews
Full-service, licensed and insured, Jacksonville-based professional moving company. We specialize in loading, unloading, local, long distance, packing, unpacking, furniture assembly and disassembly, storage and more. (Fla. IM No. 2518)We specialize in residential moves, business moves and apartment moves. We are the only Jacksonville moving company to offer No-Hassle Pricing to our customers. With our transparent contracts and billing practices, you will never find a service charge, delivery charge, travel charge or some imaginary charge that was never mentioned. Competitors like to tack onto your bill with hidden fees and fine print. We pride ourselves on honesty, integrity, accountability and responsibility.
Reviews (8) Add Review
Showing 1-5 of 8
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Communication
3.2
Professionalism
3.1
Quality of service
3.2
Total
3.2
#5682 Anonymous L.
23 June 2019
Anonymous L. to A1A Moving and Transport
After having my truck loaded by a group of unprofessional movers, I needed to find someone who could move my things into my new house. Three guys came within 3-4 hours of my call and promptly moved everything out of my 26 ft truck. It took about two hours and it included our furniture being assembled. The guys were great, professional, and kind. This is my first move with assistance from moving companies. My husband has back issues so he really appreciated being able to direct rather than do the heavy lifting himself.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#5683 Carole Z.
27 March 2019
Carole Z. to A1A Moving and Transport
This was the worst move I've ever had in my life. I would not wish this moving company on my worst enemy. Blake came to see all of the items in my house several weeks before moving, he did a walk through and saw everything in my house. I informed him that I had a 5x10 storage unit full of totes and boxes that would be going on the move with us. I was transparent about everything. Prior to moving day, to help expedite the process, we took apart two of our three beds for them. They showed up on moving day around 11 as agreed and an hour into the move, I told him I was extremely concerned that the truck was too small and it wasn't going to fit everything. He assured me it was going to fit. I re-iterated this several times during the day, and was repeatedly assured it was all going to fit. At 5pm, I walked out to the truck, and there was about a foot left and I still had a lot of items left in my house and garage that needed to be packed. The people buying my house were going to be there in an hour for final inspection and I had to be out the next day for closing. Blake was standing there ... looking dumbfounded ... saying ... wow... it's not going to fit. No kidding.. I've been telling you this all day. At this time he informs me they will have see if they can try to get a second truck and that he will run some calculations to figure out how much additional it's going to cost me ( when this isn't even my fault that he didn't figure out what size truck he needed ). He left me with no options. He left me with zero time to get other quotes. I basically can't tell him to unload the truck because I have sold my house and have to be out that night, and he spent all day loading my stuff onto a truck that is too small. They showed back up a couple hours later and told me it was going to be an additional $2400 for the second truck .. which I had no choice but to pay ... to get the rest of my stuff. Fast forward to IN when my stuff is getting delivered. Movers start bringing things into the house. We notice that my mattress which I thankfully wrapped in a mattress moving bag, had water all over it. Mentioned it to the moving crew, and was ignored. Asked the movers to put anything that said garage in the garage. Anything that said Master Bedroom in the Master Bedroom, and anything that said Kitchen in the Kitchen. Anything other boxes could go in one front room stacked. Simple enough... right? NO... apparently not. Garage stuff was stacked in the house, some house items were stacked in the garage, nothing for the master bedroom was in the master bedroom. After the couch was moved in, and assembled ( because it was a sectional ) .. my fiance decided to sit on it for a few minutes, and guess what? She was sitting in water. There was NO WAY that they carried this couch and it's cushions in, and handled it to assemble it, and did not notice it was soaked with water. But they sure weren't going to mention it to us. We had to ask them and ask them bluntly what the hell was going on with all of the water? That's when they finally admitted there was a leak in the moving truck and stopped what they were doing and took some pictures. I understand stuff happens and there is a leak.. that's what insurance is for... but these guys were blatantly trying to hide it so they didn't have to deal with it. EXTREMELY UNPROFESSIONAL. People should also note, this company is not a member of the BBB, and not a member of any major moving organization from what I can tell. I honestly thought I was dealing with A1A Movers and Storage ( who is a member of all of these ) and was sorely disappointed to find out this company is using a similar name to get some of their business.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#5684 Louis F.
16 February 2019
Louis F. to A1A Moving and Transport
A1A just got done doing my move and they did a great job. They were porfessional and polite, work hard and fast. Thre wrapped the fursniture and foorways to orevent damage. I could not be happier with the move
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#5686 Carole C.
22 August 2018
Carole C. to A1A Moving and Transport
Blake and Darren really worked hard, but the results were pretty disappointing. They were supposed to pack up everything in one day, load and unload the second day. I had already packed maybe 75 boxes, but I wanted them to do the breakable stuff. At the end of the 9? Hour packing day, there was a LOT left, but they said they could knock it out in an hour or two. So, day 2 dawns and Blake starts wrapping while Darren starts loading the truck. Along about 5 pm, my husband took off for Orlando to unload the car and I stayed behind to lock up. Well, turns out the truck wasn't big enough, so they left to get an SUV. Well, the SUV wasn't enough room either, so they said everything was packed, but they needed to get another truck. This was maybe 7 pm, so I said, look, let's just put what's left to load on the lanai so I can get on the road to Orlando. They said fine, and I started turning off lights and checking around. That's when I found several kitchen cabinets and drawers still filled with stuff, so I had to race out to stop them driving away. We loaded everything left onto the lanai, I locked up and left. Next day, a text came in asking for the delivery address, which they had been given many days ago. They finally arrived at the new house at 11:30 am and announced that they didn't know it was on the third floor, which they also had been told. So the day unfolds, they unload, my son and I unpack, my husband directs what goes into the garage, etc. then finally was nearly 9 pm and the walkway is LOADED With cardboard. That's whe the crowning blow was struck and they charged us $300 to haul away the boxes and packing paper. What a ripoff! I've moved many times and that service was always included.
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5
#5685 Mary Jane K.
25 August 2017
Mary Jane K. to A1A Moving and Transport
Really disappointed about the damage they caused to my house. They clearly knew there was a problem and tried to cover it up. They also broke my desk. Very disappointed. Also gave me a quote that ended up being 50% higher. Not happy. Texted them several times and never responded.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
4720 Salisbury RdSte 246 Jacksonville, Florida 32256
Round the clock Open now
Service offered
  • - Local moving
  • - Long distance moving
  • - Furniture Assembly
  • - Senior Moving
  • - Moving Container Rentals
  • - Large and Heavy Item Moving
  • - Piano Moving
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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