If you have anything valuable to move, do not use these people. They stole from me, a lot, and damaged a lot, some of which had to be on purpose. They used no inventory system, allowing theft at will. Boxes never made it, and what wasn't stolen was delivered damaged. The police informed me they took my loaded moving trucks to a movers home, and took what they wanted. The owner actually brought back a wardrobe box full of my shoes and purses, along with an empty bag from the closet they packed that was full of silver dollars and other valuable coins they stole. He seemed sick about it and promised to make it right, but then ignored us. Read all of the bad reviews here and on Google, they all involve boxes not making it(some with coins in them), damaged things, things being taken to the truck cab(theft), and being ignored by the owner. I paid $4400 for my move that included $600 for insurance of my things valued by Doug at $75,000 with a $500 deductible. The Insurance Commissioner of Florida stated they do NOT have Liability Insurance, and they think he just pocketed our money. See the pictures below of the movers and what they do in his trucks. Two of those movers were fired for the theft of our things, one hired back. It's been 3 months since my "move", and Doug has not returned our calls, nor made any attempt to pay us for the theft and damage that we were insured against.

This company is a scam! Binding estimates are a sham and after my house was damaged by the incompetent movers, the promised repairs were never done. No one returns a phone call. SAVE YOUR MONEY! CALL SOMEONE ELSE!

A nightmare! Everything that comes out of everyone's mouth at this company is a LIE! My so called "binding" estimate went up $3,000 3 days before my move after they knew what my budget was and after it was too late for me to find another company. I paid extra to keep my stuff on the truck for a few days until my new house was ready. Without my knowledge or permission they put my stuff in storage which I found out accidentally. After guaranteeing that their own staff would handle the move at the destination, their driver shows up in a rented local truck that was too small for the stuff, with 2 hourly guys he had picked up locally to help him. They showed up in the afternoon instead of morning, so we didnt finish until late into the night since they were 1 man short and had to make 2 trips to the storage in order to get all the stuff, which showed clear signs of abuse and very poor handling. Furniture was not wrapped or packaged properly. Too many problems to list here. They even lied about flling my insurance claim. Stay away from lighthouse movers. They lie and they will handle your belongings carelessly. The worst I've ever dealt with.

If I could I would give a negative rating to Lighthouse Movers. We packed all moving boxes ourselves and expected Lighthouse Movers to prepare an inventory list, like our previous mover did, but they did not. We had large paintings that Lighthouse Movers packed and which we paid extra for, while we packed all smaller paintings and framed pictures ourselves. Before our household goods were picked up by Lighthouse Movers we took many photos of the paintings, furniture, TVs, etc, to document the condition prior to the move. Once the movers had loaded the truck and departed we checked all rooms and all closets to make sure that nothing was left behind. At the destination, once everything had been offloaded and after the movers had departed we discovered that the glass on a large, gallery purchased painting, which the movers had packed, now was cracked. We also discovered that two boxes did not make it to the destination. One of these boxes contained expensive vitamins and medical supplements, the other kitchen utensils. We contacted Lighthouse Movers. Their response was that the glass on the painting was cracked when they picked it up, that they put a yellow tape on it and that they notified my wife. THAT IS A FLAGRANT LIE, since my wife never witnessed the packing of it and there was no yellow tape on the glass when the painting with cracked glass was unpacked at the destination. They also said that all boxes were offloaded at destination. So if that was true, then two boxes were stolen, or lost, while in transit. It is remarkable that the mover did not prepare an inventory list to be signed by both parties for the protection of all parties. Prior to the move we purchased insurance with a self risk of $1000. Lighthouse Movers says that insurance will not pay because our loss is less than that. In other words they admit that they have no responsibility or accountability for damage or losses that they cause up to $1000, despite the fact that we paid them over $3000 for insurance, 24 hr storage and to move our household goods only about 250 miles. We contacted the Better Business Bureau. Since Lighthouse Movers denied everything, BBB offered arbitration, which we declined since the outcome would be uncertain and the process stressful. We also filed a complaint to Florida Department of Agriculture and Consumer Services. Like BBB, they were unable to help us. We are seniors in our mid to late 70's and don't need the stress and aggravation trying to get compensation from an unethical and incompetent outfit like Lighthouse Movers. But our hope is that those who are looking for a moving company learn from our bad experience with Lighthouse Movers AND STAY AWAY FROM THIS DISHONEST AND IRRESPONSIBLE MOVING COMPANY.