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Horrible customer service. The movers put holes in my walls and when I called to complain they gave me a hard time and wouldn't even discuss it with me. Movers take their time deliberately to rake up the bill.
Alvin and his coworker were awesome! VERY professional, VERY nice, VERY helpful. Both went way above from protecting items, being on time, even finished early, to friendly and courteous! I can not write enough good about these two men. Will definitely recommend to anyone and everyone. Thanks guys. L. Snyder
No stars!!! Worst experience ever!!! Not only were they very unprofessional, and road out the clock. They didn't wrap my valuables (furniture, mirrors, other breakables) and attempted to push my Z Gallerie sofa off the second story, even went so far as to ask me to HELP!!!! I had just had surgery and was able to move myself, but toward the end when the time was WAY over the estimate I began to help, which they had no problem with. No joke, one of the men was in the phone while carrying ONE picture frame at a time!!! And when I addressed the furniture damage, their response was "uh, I don't know" when clearly it's because they didn't wrap it! Also to mention, my mom moved everything I owned into the living room to make it faster and easier from my one bedroom apartment, still with no excuse it took two hours to move to the truck!!! I could have used my friends and it would have been faster! All and all this was the most frustrating experience, I tried to dispute the charges and still had to pay the $690 to move my one bedroom!!! Please don't use this company!!!
This was the worst move ever. Three guys showed up with nothing to drink and stated they would not move or cover any IKEA furniture. When I called to book the move no one ever said that certain furniture would not be covered. They were slow and rude. They did not cover or protect a suede couch, did not cover a mattress pad ruined it, and broke furniture. The insurance company wants to pay me $6.00. I am going to other means to make sure The State of Florida license knows how this business is operating, the attorney general and other outlets to insure something is done about these business practices. DO NOT HIRE!!!
worst company ever!! don't use them!! their customer service and overall service sucks! They do not even deserve a star!
Nice Guy Movers
2.9Monday | 8:00 am | 7:00 pm |
Tuesday | 8:00 am | 7:00 pm |
Wednesday | 8:00 am | 7:00 pm |
Thursday | 8:00 am | 7:00 pm |
Friday | 8:00 am | 7:00 pm |
Saturday | 9:00 am | 6:00 pm |
Sunday | 9:00 am | 3:00 pm |
- Member of AMSA:No
- License of BBB:No