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Noah Moving Company

3.7
San Francisco20 reviews
We are professionally trained and licensed company with State of California Public Utilities CommissionMost affordable price and best service,we provide emergency services/same day booking We are fully insured:*$2,000,000 General Liability Insurance*$750,000 Auto Insurance*$1,000,000 Workers Comp Insurance*$20,000 cargo insurance.We provide boxes and wardrobe boxes free to use
Reviews (20) Add Review
Showing 1-5 of 20
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Communication
3.7
Professionalism
3.7
Quality of service
3.7
Total
3.7
#7581 Jimin L.
20 October 2019
Jimin L. to Noah Moving Company
I rarely leave reviews, esp bad ones but have to share my experience. First, I'm only giving the company one star because of Julia's understanding and the movers' average packing abilities. I would've given them NONE for the horrific behavior by the movers. I was extremely disappointed by their deliberate slow speed (apparent they were milking the time for more $$), moving only one item at a time (not optimizing space, speed, or manpower), and giving us excuses for their inability to carry, load, and move fast (eg elevator closes too fast to put more items). Not only that, they were late by an hr to the appointment and rattled us by giving us dismissive and boorish attitude after we suggested an efficient workaround to their slow ways. In fact, my fiancé and I stepped in to show them that they were being noticeably inefficient by moving the items (that we paid them to do) OURSELVES. In fact, I was running circles around them... carrying big ticket items by myself while they were moving them together. Sorry, but what the literal f-bomb... I'm a women who wears a small just for some comparison!! When it came time to pay them, I talked to Julia to notify her that they did not deserve the full hours they supposedly worked bc they were milking it, late, and unreasonably mean. She understood and when I told them that I negotiated with their boss for a discount, they went ape-like crazy yelling and seemingly wanting to get physical. I had to stop my fiancé from yelling back bc they were in our faces. Unbelievable!! I then tried to close the door on them and realized they TIED the front door open. That's harassment and I let them know. I even said if they don't get off the property, I would call the COPS!! They finally left, but man was it crazy. These movers are crazy. They're crooks. They play dirty. Proceed with all of the caution in the world.
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#7584 Lisa E.
18 September 2019
Lisa E. to Noah Moving Company
I have used Noah Moving Company a number of times for staging and upstaging homes in my real estate business. Julia responds quickly to requests. The movers arrive on time, carefully move everything. The cost is reasonable. Great old fashioned customer service.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#7582 Tatsuya N.
01 September 2019
Tatsuya N. to Noah Moving Company
Adding to the other reviewers' 1-star reviews. We had 3 older guys showed up 30 mins late (not a big deal). It took them a total of 10 HOURS to move a 3 bed 2 bath in Petaluma to a 2 bed 2 bath in Alameda. The main 'leader' of the 3 complained that the Alameda apartment had 'too many stairs' or was 'too far from the van' ....what mover complains about stairs or distance?? Towards the end of their 10 dragging hours I noticed they were working slower and slower.... it almost seemed like they were milking it, so my buddy and I stepped in to help out with some of the lighter stuff. They also asked for me to BUY and PAY for their lunch.... that wasn't part of the agreement at all! They also had the audacity to COMPLAIN about their tip at the end of the job, saying "15% not enough". They don't seem to understand the concept of tips- its not a thing you bargain with the customer. Their overall rudeness and sluggish performance, topped by an outrageous final price ruined what could have been a smooth move and positive review. The only positive thing I can think of is that they were gentle with the packing, and didn't break anything, but these are all basic things we should all expect from any mover. I'm never hiring this company again.
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#7594 Evans H.
31 August 2019
Evans H. to Noah Moving Company
Short: 2 older guys show up almost 2 hours late and panting after finishing another move and refuse to start unless I committed to paying them for 7+ hours Full: Had a terrible experience trying to move with this company. I made the mistake of scheduling with them because they had the cheaper hourly rate, but they should up after 3:30pm on a Saturday (scheduled 1-2pm start) and the two movers that arrived were old. I approximate their age at 55+ (i am 34 for reference). I know guys in the age range that could run circles around me, but the main guy didn't want to walk up 1 flight of stairs to see the apartment we were moving from. When he finally got in the apartment he quoted me that it would take 7+ hours to move what was left in our 550 sq ft studio. I had already been moving small items for about 12 hours with my Honda Civic and just need help with the big items (3 ikea dressers, couch, china cabinet, queen size bed). I told him he was insane and that we should be able to get all the big items moved within 3-4 hours. He refused to budge and so I had to call the dispatch to try to fix the problem. She provided no help, but said if I wanted to cancel there would be no charge(thanks). I asked them to leave and started calling the other options I had passed on due to higher hourly rate. OBM&OBT was unable to get someone out that evening, but offered a lot of help and were very nice. Strngmn answered the phone and got me 3 movers within 2 hours and they were done working in another 2hours and 20min. Don't waste your time with Noah. Go to one of the other companies with better reviews, helpful customer service, and a slightly higher rate(you get what you pay for). I am sorry if I am being ageist, but 2 old guys that are on their second move of the day are not worth about $800 plus 20% expected tip to waste 7 hours moving a few big pieces from my studio apartment. In addition the main guy was difficult to communicate with and seemed to just want to get as much money out of me as possible. They might be "experienced" in the words of the dispatcher, but they were a waste of time in my opinion and I hope no one else makes the same mistake.
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5
#7593 Arlene J.
24 August 2019
Arlene J. to Noah Moving Company
I hired 3 people for a one bedroom with a million stairs (3 stories in both old and new house, no elevator). They did not complain at all, the move took about 5 hours including travel time (Hayward to SF). They are very reasonably priced compared to a lot of other companies. They worked on a previous house before coming to mine and still worked very efficiently. Although some reviews say tip is required, how could you not tip them well? They work really hard and deserve it.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
San Francisco, California 94134
Saturday: 7:00 am - 8:00 pm Hours Close now
Monday 7:00 am 8:00 pm
Tuesday 7:00 am 8:00 pm
Wednesday 7:00 am 8:00 pm
Thursday 7:00 am 8:00 pm
Friday 7:00 am 8:00 pm
Saturday 7:00 am 8:00 pm
Sunday 7:00 am 8:00 pm
Service offered
  • - Local moving
  • - Furniture Assembly
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No