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8

U-Pack Moving

2.9
Montgomery2 reviews
Reviews (2) Add Review
Showing 1-2 of 2
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Communication
3.1
Professionalism
2.6
Quality of service
3.1
Total
2.9
#6203 Lindy B.
15 February 2018
Lindy B. to U-Pack Moving
My experience with u-Pack/ABF was wonderful. Online scheduling, 800 number representative and employees in both local offices in Montgomery, Alabama and Seattle, WA went above and beyond to make this move easy! I read and watched numerous articles and videos to see how to pack, and when I opened my cube, everything was in its place and not one thing was broken. I used shrink wrap and old blankets to wrap everything and secured it with 6 (one inch/16 ft) ratchet tie downs and several varying sizes of bungee cords. Seattle has some fairly strict permit rules but the local office worked with me to utilize a one-hour "live load". Chuck delivered my relocube and even helped me and my daughter unload it -- all in under 37 minutes! Less than one hour after the truck arrive with the cube, I was waiving goodby. I highly recommend this company and will use them again for any future move.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#6202 Brian T.
15 February 2016
Brian T. to U-Pack Moving
We had a great experience with U-Pack/ABF! We used 2 relocubes to move from Alabama to Boston, MA, and the process was seamless! ABF contacted us right away and delivered the relocubes. We packed those the same day, and the relocubes were picked up the next. We were able to easily track our shipment the entire trip. Once we arrived to Boston, the relocubes were delivered in a timely manner. I highly recommend this company!! Helpful tips: 1. You will need 2 padlocks per relocube. So 2 relocubes will require 4 padlocks. 2. ABF can not guarantee a set time for delivery or pickup. 3. For delivery of the cube, they give you a window of 4 hours. The truck driver will call you before they arrive. If it is raining, they are unable to get the forklift off the truck because they will not be able to reload it-- too slick. So you may have to reschedule. They were very helpful and came after-hours to make sure I was taken care of. 4. For pickup of the cube, they do not give you a window. They only let you know it will be picked up the day you schedule. 5. If you need it delivered one day, unloaded, and picked up the next-- you can call the local center and have it scheduled for pickup-- but not booked. Once it is unloaded, you can call back and officially book the pickup.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
520 Trade Center Street Montgomery, Alabama 36108
Wednesday: 7:00 am - 8:00 pm Hours Open now
Monday 7:00 am 8:00 pm
Tuesday 7:00 am 8:00 pm
Wednesday 7:00 am 8:00 pm
Thursday 7:00 am 8:00 pm
Friday 7:00 am 8:00 pm
Saturday 9:00 am 4:00 pm
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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