I was extremely satisfied with this moving company. They were on time, and accommodated my every request, which included a last minute detour to go with me and get office furniture at Ikea. Not only did they help move it, but also helped construct it on very short notice. Their staff was always professional and friendly and their supervisor was attentive to my phone calls and questions. They are also licensed and insured. I highly recommend ATI Movers. Adam Saben Jacksonville

I made an appointment to move on a certain date at a certain time, because I needed to move in the morning. I had made arrangements for the apartment to be cleaned in the afternoon and I had to vacate that day. I received so many texts from the owner confirming the move. The night before the move, I received a text on Yelp confirming the move, but telling me the move would not happen until the afternoon. I was disappointed, but was fortunate to find another mover. I have no experience with this company an actual move. Here is the Yelp text, since the owner states he had no conversation with me:

If I could give a 0 I would. TIP: be sure to read the reviews- even those that aren't recommended by Yelp. I now see that this company has a pattern of bad business practices!!!! Wish I had done this before my experience! Today, this company was scheduled to move me, starting from 9:30am. At 9:30am, the movers called to tell me that, due to traffic, they were going to be another 20-30 minutes before arrival. Being downtown, parking spaces fill up quickly, and by the time they arrived, all that was left was the bus loading zone and a freight zone behind the building. The movers told me that they could not park there, and asked me to call their boss and ask if they could park in the loading zone. I called the number provided and I tried to discuss this with the man on the phone. The management of my building had offered the freight zone, but I could not even have the conversation with this man. WOW. I have never been spoken to so rudely in my life. This man talked over me and was so unprofessional and rude! All I needed was his go-ahead to have the movers park, but instead, he berated me for mentioning the late start, telling me that, "it is not a dentist appointment" and that it was "the driver's decision" not to park in the loading area. I never really got a chance to say much after I mentioned the late start, other than to try to get a "Yes" or "No" to the freight zone for parking. This guy was on a roll, and harangued me with "look at your contract, please," and even though we both agreed that it said 9:30, he seemed stuck on the fact that there were no parking spaces left for his movers 30 minutes after the contracted start time. This became the sticking point in his side of the conversation, instead of solving the issue. I stood on the sidewalk, all my items packed up, getting screamed at by someone who was supposed to be helping to find a solution and providing a simple "Yes" or "No" to his movers to get started. Instead, he lectured me on being prepared and understanding that 9:30-11:30 was the estimated time of arrival for the movers. All we needed was the go-ahead to park in the loading zone. WOW. I could see that I was not going to get an actual answer, and he was more interested in yelling at me about the contested 9:30 start time. As I informed this gentlemen, his behavior on the phone was NOT professional, but even worse, NOT helpful in solving the problem at-hand. He even argued with me that he was not unprofessional. And furthermore, that he was not rude. Jeez. Needless to say this company is NOT moving me today, and I would NEVER recommend this company to anyone in the future. Moving is not an easy process, and things can go awry. But, when problems do occur, yelling at the customer is absolutely the worst way to go about your business. Despite the set-back, I am thankful that I did not end up moving with ATI. If they treat their customers that poorly prior to even touching their stuff, I can't imagine anything else going amiss! I called another company, who had a lovely young lady that listened to me sob on the phone about what had just happened. She was so kind and helpful, and they managed to fit me in today. Within 30 minutes of this disaster, they have already showed up, and I'm writing this as I watch them using the loading zone to move my things. Looking forward to writing their review. It will be nothing like this one. Go with Day or Night Movers. They will come through for you with professionalism and courtesy. Happy Holidays, ATI. Thanks for the terrible customer service.

Not bad, but there are better options out there. They were fast and efficient, but didn't seem to take good care of our stuff. As my wife said, "they were just slamming stuff into the truck". That being said, there was relatively minimal damage, although our tool chest was banged up. They also pass on the credit card fees to you, so pay cash if you can. Prices are better than some of their competitors. All in all, they're OK.

Oh you remember me. You had to come back to my apartment because the movers left the hand truck behind. My name is Aimee Austin and the move was on July 24th from one apartment to another another in the same complex!!! And if you were interested in 'addressing the issue' you would have done so the day of the move when I went over every one of my complaints with you!

I hired ATI to help make a move from a storage location (2nd floor) to my new apartment. Half of the storage was my college son's stuff and half mine. The movers showed up 30 mins late and immediately complained that there was no elevator. I let them know that there was an elevator, but it took several minutes to walk from my storage location. After showing them the 10x20 storage they complained that there was too much stuff and it was poorly packed. That is true, my son threw his stuff in there. I let them know we weren't going to move it. From that point on they continued complaining to me and to each other without stopping. They moved about 20 boxes, before calling me in again where they were literally yelling at me about the condition. I again informed them, that we weren't moving my son's stuff, just mine which was in boxes. After they continued to cry I asked them to "stop (expletive) whining" and asked if they wanted the job. They said no, unloaded my truck on the road and drove away. To respond to ATIs response - I couldn't agree more with you! Moving heavy objects down a single flight of wide stairs can be dangerous, which is why I would recommend they consider professionals.

Use these movers! I recently used ATI and had the pleasure of working with Brandon and Dennis. These 2 guys worked their behinds off. The move was quick, no wasted time, no complaining and the both had the best manners ever. The best part was at the end, I couldn't fit a couch and had no where to leave it and they graciously offered to haul it to a different location knowing they were exhausted and ready for the day to be over. Lastly the price is on point! They didn't charge extra for my truck being too far away and didn't charge for a second floor. Those 2 things sound little but not having to tack on that additional fee was great! These movers ROCK!!!!

If I could this company zero stars I would. They are completely UNRELIABLE and rude They were a NO SHOW yesterday for a small job that was booked by my 20 year old daughter via text on Friday morning, 6/1. They insist on texting as they don't answer their phone, and if you call them you get a text rely back that says "please text me". On 5/31,my daughter texted all the details of her move, including locations, saying she had 2 small rooms of furniture that needed to be moved to a local storage unit. This was a small job. She has a confirmation via text the following morning on 6/1 that they would arrive Sunday between 12-3, which included the price for the job. They even texted, "we will give you a call when we are on our way". When we reached out to them shortly after 3pm, their reply was, " you never booked us"! I have photographic proof of this text conversation and confirmation. They offered to provide service the next day but my daughter had to be out by midnight. I can only suspect that something bigger and more profitable came in for them later and they decided they could screw a young college student without repercussions. I told them I would be reporting them to the BBB, and give them negative reviews on google and yelp and they said I was threatening them. I asked them to make good on their confirmation as it was impossible to find someone else who could move her at 4 pm on a Sunday and they never answered. This job would have taken less than 2 hours. The reason we chose this company is because they say on Craig's list they have an A rating with the BBB. I should have checked Google reviews before I booked them because there are many negative reviews. This company does not take accountability for their mistakes as evidenced by the rude defensive replies to every comment with one star in Google reviews. I would not recommend these people to anyone!

To the Staff at ATI, All too often people take the time to complain but not to just say "Thanks for a job well done", so just wanted to take a minute and let you know that our move was successful (March 24th, 2016) thanks in large part to you. Your guys, Robert, Jeff, Dom, all did a great job for us. They were very professional and courteous at all times. They called to let us know their expected arrival time, and showed up on time. They worked hard and took good care of our personal things. Please be sure and pass on our sincerest thanks and appreciation for the work they did. Best regards, Michael Cash, and Marie Lopez

Literally the most polite guys you could ever ask for, they worked hard and with a sense of urgency the entire time. Got the job finished before my estimated time and nothing was broken, scuffed or damaged! Their prices are honestly the best around for the quality of work you'll need. Trust me I tried contacting several moving companies and they were either sketchy, or expensive. I forgot the names of the guys but they were amazing!!! Thank you so much! :)

After numerous reschedules they finally arrived to move me on the day I had to be out of my apartment. After a 30 second walk through they tell me my furniture is too heavy for them and I needed to request a three man crew. Mind you they never touched a thing so they couldnt have known the weight of anything. My 150lb girlfriend and myself moved out on our own. As we had to be out that day. With zero issues with the "weight" of the furniture. Its apparent they just didn't want to deal with 1 flight of stairs. Attempts to call the owner to request a new crew were not returned. They left us in a terrible position and didbt seem to care. Save yourself time and hassle and find a different moving company.

Had these guys unload a moving truck to a second floor apartment. Scheduled same day (on a Sunday!). They were awesome!!! I would def recommend! I can't remember what crew I had but it was an Uncle and his nephew. They rocked! They were quick, professional, and careful. The prices are great for the area also!

I used this company to move when I bought my home a couple years ago . I have used Moving Service a few times in the past and never had a good experience. Needless to say I was worried but I didn't have any other options other than hire a moving service. I think I originally found them on Craigslist. I read the reviews on this company and they seemed pretty good so I took a chance. I was thoroughly impressed! They were very professional, courteous and did a great job. The crew I had consisted of three younger guys. They used their time wisely and worked efficiently to get the job done. I would definitely recommend them to anyone that needs to hire a moving service.

Found this company via Yelp and scheduled to use them this past week. Reached out to someone at the office and they were very friendly and helpful. The crew called me the morning of to let me know that they were on their way. (I can appreciate that) They were happy to know that things were organized and no-hassle. We had to make two trips but it worked out since I was no more than two miles from the point of origin. If I could suggest one thing is to have them be extra careful with the furniture when they are loading and unloading. I noticed that there was a piece of wood chipped on our dresser. Nothing noticeable but nonetheless. Also despite the heat,I think they should keep their shirts on. Not to sound petty but It may be oblivious to the movers but their sweat is dripping and pressing against the furniture for leverage and they are attempting to squeeze through hallways and rooms and are brushing up against the walls which leaves a nasty stain. Other than that will surely use them again. They certainly were efficient and quick. It's no wonder their reviews are through the roof. Keep up the great work.

(long story short) I had this company help me move last week. They insisted they take my TV in the truck, though I was unsure and wanted to take it in my car. I conceded. After arriving to the new house, everything seemed alright; however, a couple days later, I turned on the TV and it had a huge crack in the screen, rendering it useless. It would be 1200 to replace, money I just don't have right now. The owner has made it clear--after going back and forth with him for a few days--that he will do absolutely nothing to help replace it. Unprofessional, arrogant and blasé. Would not recommend.

I selected ATI Movers to move our furniture and heavy items from storage units in Callahan to our just completed new home in Callahan. My choice was based on discussion with Al and a check of reviews and their pricing. The three guys arrived promptly at the appointment time, assessed the amount of our belongings and immediately began working. These guys worked the entire time, no slacking, no breaks, just work. Just under 2 hours later, they placed the last of our items in our house. These guys were courteous, professional and careful with our furniture. I wold definitely recommend this company. They will move a little, like they did for us or a lot, whatever the customer wants. Good company to deal with. Thanks Al and Guys

It was really bad. I attempted to use this company to move from a rental to a house I purchased approx .5 miles away. They showed up 1 HOUR LATE, they were UNABLE TO MOVE MORE THAN 150 LBS PER 2 MOVERS, they were unable to disassemble the headboard on a bed, THEY DID NOT HAVE TOOLS TO TAKE APART A HEADBOARD and attempted unsuccessfully with my tools. THE OWNER DID NOT RETURN PHONE CALLS OR TEXTS (attempted 4 times) during this scheduled time slot. The other issue is that they did not make eye contact with me and treated me as if my move was not important. Overall, it was quite a disappointing experience and I will be using another company to move my things.

I was very happy with the service of our move yesterday. The boys were prompt, kind and fast. I felt very safe with these movers and would recommend them to anyone moving. Plus their rates are fantastic. My only concern and reason for the 4 star instead of 5 star is that they did not wrap our furniture with cloth until they brought it to the truck. Because our bedroom furniture has fragile beveled edges, I was particularly worried about this. Sure enough, the furniture was damaged. However, I must say - we have moved this furniture 4 times and 3 out of 4 times the beveled edges have been damaged. The only time they were not was when we moved it ourselves.

I have used ATI twice and would highly recommend. Both times they were professional, polite, and worked quickly to complete the move. They accept cash or credit, but I used cash because they do imply a 4% processing fee on top of your total if you use credit.

Showed up on time. Worked hard. Courteous. Respected my house and my furniture and my family. Good price. Did a few things that were not part of the job and didn't charge me extra. Highly recommend them and will use them again.