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Baymeadows Moving and Storage Reviews Add review
#5874 Gil W.
15 May 2019
Gil W. to Baymeadows Moving and Storage
These guys were fast! Showed up on time, packed my stuff up and drove from St. Augustine (Palencia) to St. Mary's GA. Unloaded my stuff there, and the whole process took about 3 hours!!! Wow. The whole process was very professional and efficient from start to finish. Overall a good experience.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#5875 Scotty C.
15 March 2019
Scotty C. to Baymeadows Moving and Storage
The worse move of my life. They were five hours late getting to the pickup house, the crew didn't show up so there was only a driver and partner, two people for a 4200 square foot house, 22,000 lbs of furniture. To try and keep on schedule, we wrapped and loaded furniture for over three hours until the additional crew of two showed up. We all loaded until after midnight. And then to top it off they held our furniture hostage two days later because they said they hadn't received payment, which is a lie because I have a confirmation fax at 4:31pm the previous day for the signed credit card authorization form and copy of my DL and credit card, front & back. The driver and his partner Vic were good guys but at the mercy of their unethical bosses. Moving is a scam all the way around. Their person in charge of finance, who is Teresa is a nasty woman, who instead of listening to our grievances, told me to basically to shut up and lets move forward. And to top it all off, for all of our hard labor and inconveniences, our "thank you" was to charge us an additional $500. We were told by the driver on the morning of the pick up that because of the size of our load, we would be the only load on the truck. When they found out we were counting on that, they then changed it to say they had another load to pick up and they had no idea when our furniture would get to the final destination. The truck was packed to the gills and I took a picture right before they left. There is no way they could have fit another piece of furniture on that truck. So they basically made up another pick up story to get us to pay $500 extra. They are scam artist and beware. The move was brokered by Colonial Van Lines who just kept reciting their contract and refused to help until we got in touch with someone who could actually help. It is still undetermined how they will compensate us for our troubles, but we still hold out some kind of hope they will do the right thing. STAY AWAY FROM BAYMEADOW'S MOVING AT ALL COSTS.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#5876 Angela G.
29 June 2018
Angela G. to Baymeadows Moving and Storage
My experience so far hasn't been a good one. If this were not a military move I would be changing companies! We've had an appointment scheduled for 2 weeks now for 2 o'clock today. I get a phone call at work asking me to come right now and I was not able to. I expressed that I was at work and I was leaving to go directly to this appointment. Chris McCreary was 25 minutes late to the appointment. He did not so much as offer apology just he would call when he was on his way. I work 50 minutes away, he messages mr 15 minutes late that he was still 10 minutes out....so image of I had waited to drive 50 minutes with that 10 minute window. I would suggest if you were time it means anything to you find a different mover!
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#5877 Jack D.
16 August 2018
Jack D. to Baymeadows Moving and Storage
Awful, avoid at all costs as there are many more reputable and professional movers in Jacksonville, Fl. Do not be fooled by the North American Van Lines logo indicating they are an agent. I have moved with NAVL twice and this local mover is not worthy of the logo. They lack the professionalism and integrity that NAVL demonstrates. Furniture was damaged and owner refuses to take responsibility for damage caused by their movers. Movers admitted to damage and took pictures to show owner. Owner claims pictures were taken before move even though background in pictures is at new location(caught in a lie).They also low ball estimates in terms of hours required. My estimate was for 6-7 hours when in fact the move took 9 hours and 45 minutes. There were no changes to what was being moved when the estimate was provided. This is a common tactic among dishonest moving companies. Look elsewhere.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#5878 L B.
02 July 2016
L B. to Baymeadows Moving and Storage
Hi, Googled them after the move but was unable to find an online profile to do a review. Much was damaged during the move including a flat screen TV which I believe was intentionally damaged. I will never do business with them again. Big notches out of expensive furniture and a huge BROKEN SCREEN knot in the middle of my 40 inch flat screen that was rendered useless after the move. Not worth it to use them. Also management or owners or whomever I spoke with are not real nice either.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#5879 Mark H.
31 February 2017
Mark H. to Baymeadows Moving and Storage
They were excellent in moving us from Florida to the mountains. They took good care of our furniture, charged a very reasonable price, and managed to go up a very steep narrow drive without problems. Definitely would recommend them.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#5880 Gay F.
21 June 2018
Gay F. to Baymeadows Moving and Storage
We just used BayMeadows movers s last weekend to move us Friday m Saint Augustine to Tampa. They showed up on time and went to work immediately. They inventoried everything. Wrapped everything with care and some how T got it all on the truck. Charles and T are the best!!! Very professional and caring. Delivered the next day exactly when they said they would be there. Unpacked our items in record time and everything was there. I would highly recommend these two to move my home again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#5881 Emily T.
27 April 2015
Emily T. to Baymeadows Moving and Storage
We recently (a month ago but we've been busy!) hired Baymeadows Movers to help us move from the place we were renting into our first home. After calling around to several moving companies and Jax and having no luck, we had Baymeadows Movers reccommened to us by multiple friends. They were curteous and professional over the phone when scheduling our appointment, and the price they quoted was lower than several others we had gotten online. The day of the move they showed up right on time (maybe even a few minutes early) and were so efficicent that they moved everything out of our 999 sq ft 3 bedroom and into the truck in about 30 minutes. We only had a couple miles to go, but all in all (with a coffee and donut break) they had us moved out and in by 10:30am - around 90 minutes. The workers were incredibly friendly and nice, and purposely tried to be fast so we could pay the minimum charge. Honestly, I cannot reccommend Baymeadows Movers enough for Jacksonville people needing help moving. It was well, well worth the few hundred we spent to have our entire house moved in under two hours, with nothing damaged. We will absolutely hire them again in the future, if we need movers.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#5882 Ashish N.
24 August 2017
Ashish N. to Baymeadows Moving and Storage
If you are looking to make a move, I URGE YOU NOT TO USE THIS COMPANY. They are deceitful, untrustworthy, and do not provide the customer service that they promise. The owner aka Big Mike is all talk. I was given particular dates that a driver would pick-up and the driver never showed up and the crew from the moving company showed without notice and no warning and when I called to speak with the manager, they were clueless about what transpired. The crew new more than the moving organizer. They knew that the driver was not showing up and that they were taking my stuff to the warehouse. Finally I got that resolved to find out that the date my stuff was suppose to arrive they could not secure a driver or atleast he did not have enough space in his truck to take everything. Mike stated that he would send one of his trucks to make sure that I received my stuff on time. The scheduled date of delivery and the date the stuff arrived was two days later only to find that half of our stuff was missing. The Baymeadows movers did not even have the decency to notifiy me. I found out from the local moving company who did Baymeadows a favor. I finally received other half the following day. I've moved several times long distance and they all seem to have their issues but the service that Baymeadows movers provide is by far the worst. I would really advise you to stary away.
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#5883 Linda K.
20 October 2016
Linda K. to Baymeadows Moving and Storage
I moved interstate and worked with Baymeadows and this was a better experience (strangely enough) than working with them for my final and local move. This process was overpriced for what I had and there was no follow up after the move. I had a strange experience with the main guy on a 3 man team, who suddenly became surly and strange at the end of the all day process. I was told that their truck broke down twice on the way to my new house and that it had leaked oil onto my driveway. This guy told me he would come back on Sunday to clean the oil off the driveway, and he kept insisting to me that Sunday was his day off. I communicated this to the dispatcher but the company never called or followed up on this at all. They do not seem to care at all if their customers are getting good services or being ripped off by their movers. This relates to the local moving people, not the interstate scheduling which I believe is separate. I would not use the local people again, only slightly better experiences with the interstate but the interstate moving crew was very much better than the local crew.
Communication: 2/5
Professionalism: 2/5
Quality of service: 2/5