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#4011 Lindsey H.
13 August 2012
Lindsey H. to Discounted Moving
This is the Best Moving company for the price. They are prompt an on time. They take care of all your furniture (shrink wrap it all) They dont just stand around an burn up your money they get there an get the job DONE!! They also have customer video reviews check them out! BEST MOVERS!! CHECK OUT WHAT OUR CUSTOMERS THINK OF US! FOLLOW THIS LINK TO SEE OUR REVIEWS.. http://www.youtube.com/results?search_query=DISCOUNTED+MOVING&oq=DISCOUNTED+MOVING&gs_l=youtube-reduced.3...15699.21474.0.22402.17.12.0.4.4.0.315.1848.6j0j5j1.12.0...0.0...1ac.hla-ET0WOX0
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4012 Ken R.
17 May 2019
Ken R. to Discounted Moving
I originally hired Wes to come over to my house to wrap and load my office furniture and credenza. He was prompt, polite, and did a great job. I explained to him that I was in the process of moving and that I would like to hire him again for the move and gave him the date. Moving forward 2 weeks, I reach out to him via text and FB messenger to confirm date and time. No response, and I can see that he read the messages. Several times I reached out over a couple of days and he read every message and still no response. Needless to say he left me hanging out in the wind and I had to scramble to find movers to replace him at the last minute. I'll give him an "A" for the first job, but he gets a "F" on the follow up job!
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#4013 Eric F.
09 July 2019
Eric F. to Discounted Moving
BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! If you are moving and need a trustworthy company to move your furniture safely, you are taking a chance with this company. My wife and I needed a reputable company to entrust delivery of our nice expensive leather furniture and wood furniture to our new home. In the interest of transparency, I will let you know that we did have to move up the date of our move which they were able to accommodate. We also asked the movers to move our furniture as fast as possible as the new owners of our house decided that they wanted us out quickly and did not give us much choice. The guys moving the furniture were up for the challenge and they were able to load the POD fairly quick. After the POD was loaded, they asked us to sign paperwork stating that everything was completed satisfactorily. The problem with this is that the POD was loaded and we could not inspect it to be sure but we signed anyway out of trust that they did the job promised. Once we moved and used this company again to unload everything, we started to see the absolute carelessness in which they loaded everything. Leather furniture was ripped and tables and chairs and other wood furniture was chipped and pieces broken off. We took pictures and sent them to Wesley, the owner. He came out the next day to inspect and stated that it was not their fault because we rushed his guys to move everything out of the old house. The problem wit that is that the movers should not just neglect to wrap things and carefully place things in the POD just because they were asked to move things a little faster than normal. After my conversation with Wesley, he did agree to make repairs on the furniture and an agreement was made. Wesley did "repair" some of the wood furniture. By repair, I mean used a colored wood marker to color in the chips and other issues. I was not going to make a big deal out of this because we were really concerned more with the leather furniture. After many attempts to contact Wesley about the leather, he stated that he would send our pictures to his upholstery person to obtain a quote. That is the last we ever heard from him. We called and texted many times to find out where we were at in the process. Wesley would not reply to any of our calls or texts. We then contacted his upholstery guy directly, who advised us that Wesley had stated that a lot of the damage was not done by his company and that he would not be repairing our furniture. Wesley did not even have the common decency to contact us directly to tell us this, he just went silent and appeared to ignore us completely. It's been well over a month and we still have not heard anything from him. Great business owner, huh? He told me from the beginning how important his customers are to him yet he can't contact us directly to discuss his reasoning behind not repairing any of our furniture. Wesley is not a man of his word and he seems very honorable when you speak to him but looks can be deceiving. We are now left with very nice, expensive furniture with rips and tears with no recourse other than to warn other people to be very cautious if you are even thinking about using this company.
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5
#4014 Christine M.
21 October 2018
Christine M. to Discounted Moving
Quick fast affordable and efficient. Best moving company in Central Florida hands-down. Make the right choice and choose these guys! Their weekends have cheaper prices. You automatically save $75 which is one of the reasons I chose them.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4015 Kerry M.
08 August 2017
Kerry M. to Discounted Moving
This company has helped me move twice now and I will never go anywhere else. During this past moving job I had to contact Wesley last minute for assistance and he responded right away and I had my move booked no problem. They are professional, they get the job done as fast as possible without compromising any items that they are moving, and they are also a bunch of fun guys! Not only do they have the best moving price in town but they are completely trustworthy and do a fantastic job. I can't recommend them enough!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4016 James B.
14 June 2016
James B. to Discounted Moving
These guys offer the best price hands down. We have used these guys twice so far. There not flashy with fancy trucks and rude movers. These guys showed up on time and moved my entire three bedroom two bathroom house and back in to the same in under three hours. The best movers I've ever hired. They can bring there own truck if you don't want to go get your own but give you the option to go rent your own truck to save a bit of money.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5