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Golden Movers Reviews Add review
#4611 Chas B.
01 October 2019
Chas B. to Golden Movers
Josh and his team came out to move my personal family. As a real estate agent I come across a lot of movers and I chose them to use my personal house. Probably one of the best choices I made. I will for sure refer them to my clients and feel comfortable finally having a mover I can trust will get the job done and make me look good . Dwayne, Rick, Wendell personally moves us. Ask for em.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#4612 Jenny L.
14 August 2019
Jenny L. to Golden Movers
Golden Movers is the greatest! I'm a senior move manager and they are my choice to get the job done right. There's never a fear that something will go wrong. They prepare well by getting as much information as they need before the move so they show up with the right materials and equipment--crates for items that need it and blankets for every piece of furniture. The customer service from the office folks is top-notch--they are easy to reach and very responsive. The movers, themselves are the best part. They are well-trained, which is important because its makes them efficient and careful. And their attitude is truly amazing to me. It's hot miserable work but they don't seem to notice. I've been using Golden for over 10 years, working with the same guys now as when I first started. Plus, I used them for my own cross-country move...twice because they only use their guys and their trucks for interstate moves. They don't pass off loads to other haulers or use day labor. Peace of mind.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4613 Katie F.
07 October 2017
Katie F. to Golden Movers
The crew Moved from us from our 2 story house to another 2 story house. These guys work hard and efficiently and not a thing was damaged.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4614 Bill B.
02 November 2015
Bill B. to Golden Movers
A few days after writing this I was finally able to speak with the owner of the company. He was amicable and willing to help. I'm happy to say the situation is resolved and we can move on from this!
Communication: 3/5
Professionalism: 3/5
Quality of service: 3/5
#4615 Mitch R.
02 August 2017
Mitch R. to Golden Movers
Our team from Golden Movers was Scott and Kevin. They were fantastic! They came when they were supposed to, were careful with everything, especially the antique pieces of furniture we were worried about. They delivered on schedule and were exceptionally accommodating about placing furniture and boxes where we needed them. And they are really nice guys! We were 1,100 lbs over the estimate, and expected to get slammed with a huge additional bill; but the added charges were more than fair. We are completely satisfied and couldn't be happier with the service we received from Golden Movers!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4616 Jessica P.
29 August 2017
Jessica P. to Golden Movers
Well, I just want to start out saying I actually went through Budget movers and came to find out that actually going through reviews of Budget clearly did me no good considering they out sourced to Golden Movers. Let's start from where Golden Movers came into play since I'm reviewing them currently. The first contact I had from them was from Bob. He was a nice guy that knew how to talk to customers and gave great information and answered my questions. I asked many questions. I also let them know that we had a long curvy driveway. He let us know that we needed to have everything ready and packed up for the movers. I told him that we were already setting it up in the garage so it was easier for them to get. So far so good except that I was surprised to hear that he was with Golden Movers and it wasn't actually Budget Movers moving our items. Then a day or two before our items move date I heard from a driver/mover. I received a voicemail from him stating that he's about ready to start heading our way and that he needed to verify the address....then he thought he was off the phone and started cussing up a storm about some computer issues or something of the sort. I thought, hmm this is going to be interesting. I called him back and let him know our address and after a short conversation, I determined he was a rough and gruff guy. I let it go and hoped things would work out because I already had enough to worry about trying to move across the U.S. The next wonderful interaction with this guy was when I received a call from my boyfriend saying that the guy can't make it up to our driveway. Ummm really? I wasn't sure why this should be a problem because golden movers and budget were aware we had a long curvy driveway so "NO" to large flat beds or semi but many other moving trucks have made it up to our driveway so anything else will work. So this guy tells my boyfriend that he can't make it around a tree that's to the right of the driveway but a foot and a half and the left side which had enough wheel space to move over before being off into the grass. We also offered to move a limb that touched the top of the truck if that would help but he didn't want to hear any our helpful suggestions. He was rude and ignore my boyfriend and instantly got on the phone with Bob stating that he can't make it and that they will have to walk the items down to the truck and that he's wanting to approve a WALKING FEE! Really?! First we heard of this type of thing! So anyway my boyfriend offered to start moving the items to the truck to avoid the walking fee of $250. Again, he ignores my boyfriend and just starts doing what he wants to which is to walk the items down. At this time I show up and see what the issue is with getting the truck up. There wasn't any as I could see! I also found out he only tried once and that's it! Seriously guy? So I talked to my boyfriend and got the low down and found out the guy is very rude and wasn't trying to work with us at all. Then my dad showed up and I had previously told him what was going on and he wanted to see if he could help since he is the owner of the house and knows the driveway well and has helped other big trucks up it. He walked down to the main moving guy( there were 2) and just started out by saying something helpful and the guy was all over him cussing at him saying "I don't need anyone telling me how to do my fucking job! Wow! Great customer service guy. So my father was upset and wanted to speak to his superior. I gave him the number and him and I both tried to get a hold of BOB several times to let him know what was going on. Can you believe it?! So at this point, the guys temper and attitude were out of control and he stopped doing most the WALKING making the other poor guy do it all. He was a bigger guy and it was really humid and hot out and you could tell after a bit he was beat! He started dropping our things and I don't blame him because he was the only one working and felt really bad when it happened. Bob finally returned our call a day or 2 later and I had to explain everything and I he said that he would speak with the owner to give us a discount and to not charge us the walking fee. A few days later Bob got back to me and said the owner wouldn't discount but we wouldn't have to pay the walking fee. I feel like more should have been done and that we shouldn't have to pay the walking fee in the first place because a Good driver would have been able to make it no problem and several have before. Also after going through all my things I have found so many broken items and broken brand new plastic totes. Never again. Do yourself a favor and just don't use this company. Plus I wasn't made aware from the beginning that our things would be moving with other peoples items.
Communication: 2/5
Professionalism: 2/5
Quality of service: 2/5
#4617 Megan B.
22 October 2014
Megan B. to Golden Movers
I can't say enough good things about this company! They helped me out when I was in a real bind. My other moving company, Wesley Chapel Movers, "lost" my reservations AFTER confirming them with me prior to my move. I only found out this information when I called them 1.5 hour AFTER they were scheduled to move my things. This is where Golden Movers saved the day. I called around 11am, talked to Bob, and he arranged for the movers to come for same day service. The extra friendly courteous movers Dwayne, Dre and Devin arrived around 4:30pm to my residence and moved all of my things to my new place by 7pm. They were so nice and expedient. If I ever move again, I'm definitely calling GM. They were a true blessing to me.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4618 Mike C.
29 October 2016
Mike C. to Golden Movers
Josh and his crew at Golden Movers did an outstanding job with our move. They were all hard working, professional and personable. They protected every piece of furniture and treated it as if it were their own. I would highly recommend them for any move.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4619 Diamonddallas6 ..
06 February 2016
Diamonddallas6 .. to Golden Movers
Wendell and his team made the entire event something closer to fun than a arduous moving process. I had a great time working with their guys and everything from the evaluation process with Josh all the way to the cleanup of the move was done in a professional manner and they took great care of our items, our home and went above and beyond to make sure we were happy when it was done. Just a great group of guys.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4620 Tara S.
12 June 2014
Tara S. to Golden Movers
This was one of the best and quickest move for me. There were two guys, Wayne and Dwayne to move our stuff. They took their time in wrapping the furniture and were very easy to deal with. We had a couple of questions while they were packing and the guys answered the Qs without snapping at us!!! And the best part is, the guys load the truck at pickup, unload it at Drop-off location. No Hand/Truck change in between. Very punctual and we dint have to bother calling them again and again for delivery. Delivery was with-in two weeks. I would highly recommend these guys. And Mr.Josh Finklea , The operations manager, was very professional and prompt in responding to our mails. I would definitely hire these guys again without thinking twice!! Keep Up the good work Golden Movers!!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4621 Seph S.
29 August 2015
Seph S. to Golden Movers
Just finished another perfect move. These guys are careful, patient, and very helpful. Thank you for the service
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4622 Todd P.
17 September 2015
Todd P. to Golden Movers
Moved in Jan 2014 from FL to DC. They were very good at carefully packing our belongings. We definitely learned some packing lessons from these guys! The only thing that would have been better is if our patio furniture and bikes would have fit in the truck instead of being wrapped up with the other outdoor things on the back of the truck. It ended up getting some scrapes from the straps after 900 miles on the rood. Overall we were very pleased with the quality of packing and timeliness of our delivery.
Communication: 4/5
Professionalism: 4/5
Quality of service: 4/5
#4623 George H.
16 January 2016
George H. to Golden Movers
Warning, based on my experience, they are not a Christian Company. They caused just under $5,000 in damage to my home. They took photos, I took photos to prove the damage. They dropped items multiple time. Everything Josh said about what they will do during the move turned out to be false. If your experience is like mine, do not use this company. I made a huge mistake in trusting this company. They will not turn it into insurance, you will have to contact a Lawyer if you use them.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#4624 Chad C.
09 April 2013
Chad C. to Golden Movers
These guys are amazing! I have done a lot of business with them over the years and they have ALWAYS been straight shooters and honest guys. I would highly recommend them to anyone looking to move!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4625 John S.
10 July 2015
John S. to Golden Movers
Golden Movers is simply the best moving company ever! They have moved us 3 times, and each time this moving company has exceeded our expectations. They demonstrate quality customer service. Their movers work extremely hard throughout the process and took great care of our possessions. We highly recommend them!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5