I used Jochas Moving on 8/29/18. Stephen and Charles did a GREAT job. The company sends you a text reminder the day before. Charles/Stephen called me with their ETA that morning. They were on time and moved me fast (they make it look so easy). They secured and padded my belongings. I had ZERO damage. I did take the time to label my boxes that had fragile items in it (with bright eye catching stickers) and they took extra care of those boxes. Charles and Stephen were professional and very nice. I highly recommend them and will use them again on my next move. I agree with the other reviewer - tip your movers, I did because they worked so hard in the heat!

Absolutely the worst customer service experience I've ever had. We're suppose to show up between 1 and 4 and showed up at 7:55. Now charging me another $150 because they need more time. Their practices are fraudulent and unfortunately impact those that work for them (who are wonderful). Didn't offer me ANYTHING for waiting for them for 3 hours later than we were expecting. I would never hire these people. BUYER BEWARE.

BUYER BEWARE: MISLEADING/ DECEIVING They automatically add 30 mins of so called "drive time" to your move NO MATER WHAT. If they tell you you they are giving you 4 hours of move time it's really 3 hours and 30 mins. If you use 4 hours (which is what is in writing) they will AUTOMATICALLY charge you an $75 EXTRA for so called "drive time."

DO NOT USE THIS MOVING COMPANY. I initially was very excited to work with this company after I found a great deal for them on Groupon. My first red flag was the fact that I called in and half of my information for the reservation was taken incorrectly. It wasn't until I spoke to the manager Sharon that we discovered my address & phone number were listed incorrectly yet my card number was taken just fine. The day of the service they called and said they would be at my apartment an hour before my scheduled time. My "30 minute" drive time had already begun and I was trying to get last minute things together. The service was fast but they damaged my TV during the process and charged me extra $75.00 for going over the 1 hr 30 minutes (when it's advertised as a two hour moving service) by 4-5 minutes. I know that I was responsible for keeping the time but we were all by the moving truck without our phones. It also took them over 10 minutes to actually park the truck since the driver was determined to fit in a parking space he just couldn't get into. Not to mention they showed up early so I wasn't as prepared as I could have been if they came at the time they said they would. My main issue is how I've been handled after my service. I bit the bullet for the cost as I booked not only my moving service but one for my mother as well (which was twice the price). I've called and left messages multiple times with no response. Sent in an inquiry for a damage claim and have not gotten one call back. I even resorted to asking my father to reach out to see if it was just me and he has yet to get a response as well. It's been over a month! I'm not sure what happened to the TV during the transition from my old apartment to the new one but the movers were the only people to touch and put my tv back together. I'm going to assume it wasn't secured correctly in the truck. I realized it was broken the next day when I had my cable/internet installed and I turned it on to test the streaming service. I really tried to wait to let this company redeem themselves but as it's approaching a month and a half I felt like it was only right to warn others if they're seriously looking into using their services. I should've read all the reviews as this is looking like a common theme amongst them but I was looking to save money. In the end I actually didn't save anything and I'm out $200 to replace a TV I didn't even break.

*****I JUST CHECKED MY CARD AND I HAVE AN ADDITIONAL $100 PENDING CHARGE FROM THIS FRAUDULENT COMPANY!!! BUYERS BEWARE!!! IF YOU READ THE NEGATIVE REVIEWS EVERYONE IS SAYING THE SAME THING ABOUT POOR TIME MANAGEMENT AND DAMAGE TO GOODS THEY WOULDN'T TAKE OWNERSHIP OF!!!!***** DO NOT I REPEAT DO NOT USE JOCHAS AKA JO CHAOS MOVING!!! I bought their services through Groupon in the attempts to cut my movings cost during the holidays. The service was advertised as 4hr Moving for $279 which was a LIE!!! It was only for 3 1/2 hours with two UNPROFESSIONAL MEN THAT TOOK THEIR TIME MOVING MY FURNITURE!!! The two men initially started by picking up one or two boxes at a time however picked up the pace when my friend who is a MAN showed up to help me take down my TV. That at least helped them pick up the speed while he stayed and kept me company but then he left when it seemed like the movers were progressing. AS SOON AS HE LEFT back to one or two items which i thought by the second hour of work the items would have made it to the UHAUL TRUCK (CLEARLY NOT THE TRUCK ADVERTISED IN THE YELP PHOTO) instead all of my things were stranded in the hallway next to the elevators WITH NO MOVERS IN SIGHT!!! When i finally got ahold of one of the men and asked how much more time they had left under the contract he confirmed only 45 minutes and after that i would be charged for every additional hour. $279 turned into an additional $145 (charged twice in error) and $75 for the extra time the movers took that could have been avoided had they have been more conscious of time. I am in the process of buying a home that isn't ready so i had them bring my furniture to my storage. Once one of my bedrooms made it off the truck i noticed a long gash at the foot of the bed. At this point i am irate and outraged and pointed this out to the movers to simply be told THAT I GASHED MY OWN FURNITURE!!! I showed the man that no sharp objects were in my hands he claimed i gashed the furniture with my keys and i held my keys to show him my car WAS KEYLESS ENTRY PUSH TO START!!!! I purchased my furniture less than 3 years ago for children that come visit 3 days out of the week needless to say the beds had very little use!!! The gentleman who i now see is in the Yelp picture stated to me "IF MY MONEY WASNT LONG HE SUGGEST THAT I STOP COMPLAINING OR HE WILL ADVISE THE OTHER MOVER TO STOP WORKING AND LEAVE MY THINGS ON THE STREET!!! I am a woman alone moving things in storage for the first time and using movers for the first time and this by far is the WORST EXPERIENCE ANYONE COULD EVER IMAGINE!!!

Remember to tip your movers! Jocha's possibly has the best deals in town and the movers were very polite. I'm giving them one less star because they were in fact late. My move time was from 4-7 but they came close to 9. I still think I had a great experience. I would make sure I leave a extra time in your schedule just in case things like that happened. It was honestly out of their control, it was raining and the move before mine went over their time. I have to admit it was really hard to get hold of their representative. I had to make a dispute because they charged me $75 for being 9 mins over, even though my movers were in fact late and also got to my second destination late because they got lost. Overall, I would hire Jochas for my next move because they resolved any issues that I had.

I appreciated the fact that Jochas could do my move same day and was on-time. Charles was great on the phone and took care of everything quickly. The Groupon was a great deal 2 Men for 2 hours $139.00 although, I did not like that 30 mins. were deducted from the 2 hours for driving. The 2 very nice moving men moved quickly to get everything loaded and un-loaded. I REALLY appreciated that!!!! I had no damage to any of my items. Jochas was moving the remainder of my items that my original moving company "supposedly" could not fit on the truck. I wish I had called and used Jochas originally for my entire move. If ever needed again I will call these guys. I will recommend them to others who ask me about moving companies. Thank You!!

Worst moving service in Orlando! They damaged a lamp and put a hole in my wall of the old house I was renting. They took 7 and a half hours to move a small house 6 miles down the street. I moved 7 months ago and still haven't been paid for my damages. Everytime I call it is a different excuse as to why they can't write the check just yet. I've heard; on the owners desk, waiting for approval, we are moving locations, we are about to send it. 0/5 stars!

Let me start off with the fact that as actual movers, they do a good job. They took care of my stuff and there was no damage noted. There were a couple of items that were turned from being upright, but luckily, no damage to anything contained within. Also, Charles was pleasant to speak with and very professional on all contacts that I had with him. That being said...... I had scheduled an afternoon appointment window for Saturday. They gave me a window that I was fine with. Apparently, their first job had a customer that wasn't prepared, so they were going to be delayed until 4pm. Then, I got another call stating they wouldn't be available until 8pm. I said no, can we reschedule for Sunday and they did and gave me a time between 11 and 2. Good thing because it rained on Saturday night and the amount of time that it took would have put it past midnight. Speaking of.....come Sunday, I get another call stating that they would be arriving closer to 2. Here we go again.....I say OK, because I had to take my daughter to a drop off party so that worked out. They FINALLY arrived at 3 pm. Before I could give them a tour of what was needed, the clock started promptly at 3:11 pm. Luckily, it took me about 5 minutes to give them the tour. I took their 'special' which was 3 movers for 3 hours for $475. Each hour beyond that, however, was $185. I went over by 2.5 hours and that was with me having to unwrap stuff at the new place and put some of my items back together to keep the time down. My whole problem with this is that there was no compensation or working with me on the delay. I can understand a couple of hours, but a whole day was crazy. Plus, to keep costs down, I had to perform some of the work. Anyways, That's my experience with this company, so take it for what it is. No matter which moving company you go with, read the reviews and be prepared to spend some money because it can still be a lifesaver when it comes to larger furniture and stairs.

I will never use them again.They charge $150 hr. For 2 men. Plus tack on a lot of additional fees. $25 Fee to wrap tv. So i moved my own televisions. $75 for stairs. $50 for extra stop so i canceled the other stop. I didnt have time anyways. At the new home Half my stuff was left on the driveway. Stuff still left at my previous apartment due to the truck not being fully packed. They said its company policy not to stack boxes so they followed company policy. They held 4 boxes and my mattress hostage on the truck, they stopped the clock when their office called. Demanded another $75, while he's standing there time went by i asked manager for 15 mins extra due to the several phone call stops and charles said yes and then once i paid more money said no.The office manager Charles called me at least 4 times during the middle of the move demanding payment ahead of time for every increment we went over. My dad wanted to pay cash at one point but said no. Do not purchase the groupon. 4 hrs for 2 men and a truck for $279. They will find a way to increase the price. They automatically take off 30 minutes for travel time so you're left with 3 hrs 30 minutes. I was only going 3-4 miles away. They told me they could care less about customer service and only wanted our money. At one point i became distraught over the move they didnt care. The beginning of the move started off good and then as the phone calls came in from management it just didnt go as planned. The older guy Terrell did a good job with the hand truck. He's a hard worker.

Terrible moving company. Don't EVER use this company. WORST decision I've ever made. Completely unprofessional. Slow moving on purpose to charge me more. Careless with my furniture. 2 movers didn't work together, resulting in my furniture being banged into walls, dropped on the ground or dragged on the ground. I bought the groupon, and Jochas took advantage of it. Worst moving company I've ever encountered.I have used 3 other companies in the past 8 years, and never had issues with moving companies. When the movers arrived, they immediately started complaining about how long their day has been and that I was the 3rd move of the day (I was told I would be the 2nd move of the day). The 2 movers took awhile to do anything productive. I hired the movers for 2 hours, for a 1 bedroom apartment (~11 pieces of furniture, no boxes) and to move into another apartment 5 minutes down the road. Everything else was out of their way. Quite possibly the easiest move, but yet these movers screwed up. It was about 30 min before they had any piece of furniture wrapped. They wrapped my couch, then unwrapped it, and then wrapped it again. For what purpose? They only thing I can think of is to waste more time. The 2 movers did not work together at all, which made everything take longer. When they started moving furniture, they didn't pay attention to where they were going, and would bang my furniture into the walls, making indents. They dropped my couch ~3-4x, scraped my bedroom furniture and entertainment center on the ground because they were too lazy to utilize their dollys correctly. Instead of utilizing both movers for furniture that required 2 people to move safely, they would only use one resulting in the furniture again getting dropped/banged/dragged. They took over an hour and 30 minutes to load up the furniture. When we got to my new apartment, I told them exactly where to park. For some reason, they decided they didn't want to park there, and then proceeded to drive for ~5-10 min to find a "better" spot, only to then park exactly where I told them to. Again, they were moving at snails pace, dropping more furniture and not paying attention. 1 mover decided to move my queen mattress by himself, again dragging it everywhere and then banging it into 2 fans in the hallway. My boyfriend had to help the movers move furniture into the apartment because they couldn't figure out how to work together to move the furniture efficiently and safely. So my boyfriend spent at least an hour being a third mover. I didn't hire a moving company to still have my boyfriend do the grunt work. The whole point of the moving company was so we didn't have to do the heavy lifting. Throughout the move, the movers were on their phones, Facetiming, doing things unrelated to the move and unprofessional.They also were cursing and complaining the entire time. I had to tell the movers numerous times throughout the move to be careful, pay more attention and utilize both movers to ensure safety of my furniture. Since they took so long, I was charged way more than quoted. At the end of the move, when I told the movers I was unhappy with their service, they started cursing again. My move was on a Friday. When I called JoChas the following week to complain, the manager said I had to speak to someone at corporate, and file a claim. After numerous calls to corporate, someone finally answered. They had my submit all the paperwork, and said they would get back to me shortly. My move was on December 29, 2017. I finished filing all paperwork on January 10, 2018. I have sent numerous emails, and called numerous times leaving voicemails since that date. I have not heard back from anyone since that time. No one answers the phone or returns my phone calls or emails. This company is Soooo unprofessional. It's hard to even put into words how terrible of an experience this move was. Never again. I'm still waiting to hear back from them, as I want a refund. Terrible experience and my furniture is now banged up/damaged. Furniture that was in good condition before this move.

Don't do it. Management is rude and terrible . To start we had a move time that we paid for from 8am-11am . Which I booked purposely because we live in a highly busy area around noon. They called the day before and told us we had to change our time to 1-3 pm take it or leave it . Being the only day I took off to move I had to take it . Tons of traffic and they didn't want to give any bonus time even though I explained I would have never booked with them if it wasn't in the morning . They trick you with the 2 hr move. They only give you 1.5 hours . We were done 25 mins early to only find out they were trying to charge us another 50$ because the first 30 mins go to travel time . During the move we had 2 guys which were on there phones a lot . We found out that during the move one of the movers got a call that a family member had passed which is completely understandable . They couldn't give us a pass for 5 mins which was probably less than the time he spent on the phone . Just all over not a good company when they can't be understanding to circumstances . Not a guest service company .

Everything from the first phone call to the final payment was clear, organized, and professional. I arranged the move within a week of needing it, and they gave me a fair price that included all of the charges. The person I worked with on the phone was very transparent on the pricing so there were no surprises. The men who came for the move were awesome! They gave me advance notice, arrived right on time, and they worked quickly and efficiently every minute. Not one item was scratched or broken, they were polite, friendly, funny, and FAST. They finished my move in the time projected despite the very hot and humid weather. I absolutely recommend them!

The guys that moved my of of my apartment and into the townhouse next door were GREAT! Super efficient and professional. I bought a Groupon for 4 hours of moving and NOWHERE in the fine print did it say anything about being up-charged for EVERYTHING! Literally everything. You'll be charged for EACH flight of stairs at both places your moving from and to, for each television that is move and a gas charge. Mind you, the two residences I was moving between were less than a mile apart, so the $35 gas fee was absolutely ridiculous. There's no point in buying the Groupon to then be charged an additional $200 for services that any reasonable consumer would assume were included in the moving fee. Nothing against the guys that moved the furniture, even provided them water and Gatorade. They were awesome. The whole pricing structure of the company is ridiculous.

Very seldom do an indivdual find dependable movers. You all communicated every step. From start to the end, this company was professional and efficient. My mom was thrilled with the level of service provided and will use you all again for her next move in a few months. Thanks Selwyn and Retell for taking great care of my mom. We look forward to doing business with you soon. Thank you, Londa

Excellent experience! They did a great job - very professional the whole way through. I had such a great experience I've recommended to two people who also booked with them. Call directly for good pricing. It was worth every penny to save us from the hassle. The guys worked very hard and efficiently. Could not say enough good things about them!

Needed a last minute move and gave this company a shot from a few good reviews I read. I'm always skeptical of moving companies because of the horror stories about broken glass and stolen items. I called and got an upfront and simple price quote and the phone rep was very helpful walking me through the process. They sent 3 movers for my job and actually finished under the expected time! They were friendly and down to earth. They asked questions and communicated with me throughout the entire process and the drop off went smoothly. In short, can't beat them from the price and efficiency! The truck was clean and plenty of space to keep good safe. They charged what they quoted with no hidden fees which I was afraid of! Good job JoChas!

Wow! What great service!! Jason and Mike were phenomenal! We are already going to book them for 2 more moves within the next 6months when my parents and friend moves! Great service, funny and very careful with my furniture!

The Moving guys were great. Quick and careful and efficient. Because i had a Groupon it was understood that there was 30 mins travel time and 1 and a half hours moving time. At 2 mins past the deadline when there was one piece left i was called and told my card had been declined for the extra HOUR they were charging me. I informed them that they weren't to use my card since the money wasn't on it. He then called his movers and told them to quit unless i paid the extra hr for one piece of furniture that was on the deck. He then made multiple attempts in my card until he took my whole 30.00 and left me stranded in Orlando with no gas money to get home. I had informed him i would get the money although i think this is fraudulent behavior. Don't use Groupon and don't give them a card.

My movers were Melvin and Zack on 3/8/18 and while their personality/demeanor was pleasant their actual "work" was awful. I feel as though this company completely took advantage of the time we were working with which was 4 hours through a promotion on Groupon. I moved from a 2/2 to another 2/2. The apartment was already packed all that needed to be done was grab and go. My roommate and I had broken down our bedrooms and had everything in the living room. All they had to do was load the items on the truck. They didn't work as a team, one was either always at the truck while the other was in the apartment. They were rarely moving things in tandem... and these were just boxes. They were unbelievable slow and we spent 2 1/2 hours at the old apartment alone and everything was already boxed and ready to go. Then when it was time to leave the old apartment they just sat in the truck, hadn't crunk up or anything and we were there an additional 3-4 minutes. Melvin later tells me he was putting the new address in gps... but he had Zack in the passenger seat, he could've been doing that smh! They were taking their time driving on the expressway and by this time it was 11ish so traffic wasn't bad. So I ended up missing the exit and guess what they missed the exit too, if you were so diligent to put the address in GPS how could you miss the exit? We get to the new place it's explained to me that even though I purchased a Groupon for 4 hours I only get 3 1/2 hours of actual moving services as the other 30 minutes was docked off for their actual trip to my old apartment. The contract stated the clock starts at the time of arrival but you already docked me 30 minutes for YOUR travel time. When the consultant Charles told me about travel time he never explained it was the time it took to get to me or I would've never gone with this company I thought it was the time it would take them to get from the old place to the new. I was scammed I ended up paying 200 more than initially signed up for , 279 for the Groupon and the additional money billed to me. 75 dollars for 2nd floor access, tools, travel time and for the additional time. The worst part is I was only able to have them put the majority of the items into the front yard as 30 more minutes would've incurred additional monies. Both Melvin and Zach scammed me and Charles was the mastermind, they ran the clock on me intentionally and totally scammed me. I have had movers in the past and it has never taken 4 plus hours to get my things into the apartment. I should've just went with Motivated Movers again because those guys are quick and efficient. They were so fast I only booked 2 hours through Groupon and ended up not even needing the full 2 hours and this was the same apartment I was moving from today. I would not recommend this company to anyone but if you decide to chance it make sure you ask for someone who knows what they are doing and not a "trainee". Maybe that's part of the scam though since the trainee is supposedly learning but how is it fair that he's learning on my dime. I paid them the additional money in cash and asked for my change back and Charles decides his guys are not going to give me my change but he's going to issue a credit to my card. All around this company is the worst.