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Metro Movers Reviews Add review
#6361 Derrick G.
23 June 2018
Derrick G. to Metro Movers
Really good movers! They moved my mom to Tampa Florida and it was a really good experience. They had a great price and quality work to go along with it. They are trust worthy guys, hard workers, and were very carefully with everything they moved. No weird games, no price changes, and we even got in on a special where we got 30 days free storage. I highly recommend this moving company. They moved everything very efficiently and are professional movers.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#6362 Brittany F.
06 August 2018
Brittany F. to Metro Movers
When the owner of a business hangs up on you for asking why the movers can't confirm an already 48 hours delayed unload date - I would prefer to recommend other movers in the area. It's not too much to ask that someone treat a customer with respect when she's attempting to confirm a pressed deadline and the fact that I continue to call instead of being updated regularly is a shame. I'll be glad to update my review when the owner issues a personal apology for his unbelievably unprofessional behavior. Hanging up is incredibly elementary behavior. Do better. If people want confirmation happy to share my paperwork and my delivery date details - if my stuff ever arrives. I am growing more and more concerned about the delivery actually happening on Sunday. Total aside, when asking to speak to the owner or a supervisor for him hanging up on me - "Well unfortunately ma'am you're talking to him." I do not believe this company is qualified for cross country moves. I believe they had trouble finding a driver and that's the reason for the initial delay which was two days ago as the original delivery day. UPDATE My things have arrived 3 days late. The truck showed up with one mover and no equipment to move the things off the truck (dolly etc). The mover asked me where he could find dispensaries for weed the night before. Incredibly professional after I had to send him hotel recommendations (because I'm google and the owner didn't volunteer that assistance). Wow. Just wow. Again - NOT a cross country moving service. AT ALL. Not professional and honestly I'm disturbed that I was asked to provide access to illegal drugs. Photo attached. No excuse - this business shouldn't have a license.
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#6363 Alix T.
06 February 2018
Alix T. to Metro Movers
We had a great move with Metro Movers. They were on time (actually early), fast and professional. They were very responsible with our furniture/boxes and extremely respectful and easy to work with. Would definitely use again and recommend to anyone looking for a reliable moving company in Birmingham!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#6364 Marco F.
01 September 2018
Marco F. to Metro Movers
We have now used Metro Movers for our moves from Birmingham to New Orleans and then New Orleans to Orlando. Every time, they have been punctual (a rarity with movers!), friendly, and hard-working. David is a pleasure to work with and easily reachable. We have already asked for them to do our next anticipated move in Orlando. Would highly recommend!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#6365 Kierston G.
30 May 2017
Kierston G. to Metro Movers
Amatures, avoid at all cost! I had read all the positive reviews and they seemed to be a good bet. I was qouted a window of 1-3pm on a Saturday. Finally after numerous text message throughout the day from the owner citing delays he advised at 8pm that he would be unable to keep his appointment and would have to move me on Monday instead (I was unavailable on Monday). I had spent the entire day sitting around a packed up apartment waiting for them to arrive only to have nothing happen. Total waste of my time. I do see it as a blessing in disguise as if your not professional enough to keep appointments I can only wonder how they would have been with moving my valuables.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#6366 Karen V.
08 February 2017
Karen V. to Metro Movers
After interviewing 3 companies, we chose Metro Movers to help us move from Birmingham to our farm over two hours away. Cannot say enough good things about this company! Professional, courteous, and honest. They went out of their way to make sure our move went perfectly. Everything arrived in perfect shape and they were so careful moving furniture in and out of doorways to not nick walls, etc. So pleased and would definitely use them again!!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#6367 Valentina R.
05 June 2016
Valentina R. to Metro Movers
I had a phenomenal experience moving from Montgomery to Birmingham with Metro Movers. David was quick to respond to all of my emails (even on a holiday weekend) and a pleasure to coordinate with. We were scheduled to move at 9 am and the team showed up at 8:15, so there wasn't any waiting around. All three movers were a pleasure to work with and treated my things with care. They wrapped furniture and my paintings; the latter of which I especially appreciated. There weren't any hidden fees. My family has moved a great deal (more than twenty times between the four of us) and my mom agreed that the price was about half of what she would have expected given the volume of the move. I'm not saying it's cheap, but moving isn't cheap. I highly recommend David and his team and would employ their services again if I moved within the area.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#6368 Satish P.
05 February 2015
Satish P. to Metro Movers
We were moving out of state from Birmingham on an extremely short notice. I called up 5 or 6 movers and 4 of them visited my place and offered quotes. I was immediately impressed with David's way of doing things and he handily beat the price of the other quotes. He accommodated all my custom requirements, like having to haul a car and having to get started without actually having a destination address. I just knew the area I was going and I didn't finalize on the apartment at the time. Given that price was reasonable, and he was super nice I was little bit anxious on how the move was going to go. If he was going to bring last minute surprises or not deliver it on time etc. thanks to some super bad experience with previous movers. On the move date, he showed up on time, super tidy with packing and arranging and delivered my stuff on time some 800 miles away after 2 days. Again, on the delivery date no complaints about the drive ways, stairs etc. just calmly and professionally delivered my stuff. He is as nice a guy as one would hope to find to handle your move. What you see is what you get with him. No gimmicks, no last minute price hikes and no hassle at the destination.. If you are in Birmingham and have a moving need, then you must talk to David and see what he can do for you. I already recommended him to some of my friends.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#6369 Douglas B.
13 August 2017
Douglas B. to Metro Movers
STEER CLEAR! Unprofessional in every aspect of their business. But much worse than that, when given numerous opportunities to right the wrongs inflicted on my family's belongings, the owner of the company, David Hodge, showed his true colors. If he and his crew had worked as hard and carefully at moving my family and me as he did at leading me on about wanting to make amends for many hundreds of dollars of damages, then maybe all would've gone smoothly. I urge you to not use this company. I used All My Sons for a more recent move and they were as professional, thorough and careful as Metro was unprofessional, haphazard and careless.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#6370 R R.
09 March 2016
R R. to Metro Movers
In the process of buying a new home, I had to schedule 2 moves. First I moved my things to storage in the basement of my new home. I used another company. HUGE mistake. Booked Metro Movers for the move from the basement to the upstairs, and they were awesome! I would definitely use them if, God forbid, I ever move again!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#6371 Spence H.
08 June 2015
Spence H. to Metro Movers
I booked Metro Movers to unload my portable storage units in Birmingham and they were very helpful during the move. I had them booked for a Saturday move and when I arrived at my apartment my property management company hadn't change my locks. Metro Movers were accommodating and allowed me to reschedule for the next day at the last minute. The following day the movers arrived at the specified time and everything was in the apartment safe and sound.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5