• Moving Rating
  • MoverRater - has collected the best moving companies in the USA.
    Choose a company for the best ratings and reviews
Paul Hauls Moving and Storage Reviews Add review
#4947 Debbie M.
01 July 2019
Debbie M. to Paul Hauls Moving and Storage
Timely, friendly, professional & thorough. Paul & Johnny handled all of the logistics of scheduling. They estimated the cost accurately. Pro tip- pay them with a check as credit card payment may cost a tiny bit more. Their moving crew was professional, friendly & treated our belongings with care. They wrapped all furniture securely in thick moving blankets. Our belongings are being stored in their secure, air-conditioned facility for about 4 months. Will post an update after we find our next home & our move to our new home is complete.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4948 Kristy F.
07 October 2019
Kristy F. to Paul Hauls Moving and Storage
Fabulous experience from initial inquiry through moving day follow up with competitive pricing! We moved from a 2/2 in Winter Park, FL to a 3/2 townhouse in St Pete. Load, drive, and unload in 6 hours! (Note: we were prepared on our end with boxes stacked by the door, bed frames taken apart, etc. This will expedite things.) 2 movers took only 1 short break in that 6 hour timeframe. They were pleasant and professional. We will use Paul Hauls again and have already recommended it to others.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4949 Kathy W.
02 May 2019
Kathy W. to Paul Hauls Moving and Storage
Took 10 hours to move two miles when quoted 4-5 hours. Damaged a 9 foot wall unit, broke a prized picture and broke a corner off a table. Care was not taken. I have numerous scratches and chips off various other furniture. Would not recommend if you want undamaged furniture.
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#4950 Lonnie B.
15 November 2017
Lonnie B. to Paul Hauls Moving and Storage
This was going to be a big move. Once the movers saw the 2nd location, a large storage unit, we all realized there'd have to be 2 trips. Johnny, the person I spoke with on several occasions, thurough and engaging, assured me the movers will work hard to get the job done without any issues or complaints. Paul's were very transparent and forthcoming with the cost and helped make a very stressful situation not so bad. 3 hard-working movers were used. Everything fragile was meticulously wrapped. Great care was taken not to damage doors, wall, ceiling fans, etc. After previously having bad experiences with another moving company, I have renewed confidence in quality moving at a reasonable price. Very profressional and friendly service. A highly recommended company to work with for all your moving needs!! A+++
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4951 D F.
13 September 2018
D F. to Paul Hauls Moving and Storage
We used Paul Haulsto move my mom. Johnny was very friendly on the phone when I first called, very attentive and lots of positivity but after the move when we found damage to the furniture and I asked twice what they were going to do about it I am not getting any response. That is not good business. Also we felt like the guys who moved us who were very polite but they were taking a very long time to get from the truck back to the house each time. In other words, they were dragging their feet in order to take more time and make more money. What seemed like a reasonable rate was jacked up to almost $900 to move one person's stuff, not even close to a full truckload, a half hour down the road. Unfortunately I thought I had found a good honest company but so many of these moving companies are dishonest, seems like this is another one.
Communication: 2/5
Professionalism: 2/5
Quality of service: 3/5
#4952 Michael H.
16 January 2019
Michael H. to Paul Hauls Moving and Storage
I called Paul Hauls moving company a week ago and spoke with Johnny to set up a time to move my household items. It was on short notice, but he was able to not only fit me in the day I requested, but first thing in the morning. So the day of the move at 830am 2 gentleman arrived and within minutes were loading up the truck. They were very professional and careful with my stuff, so I was very pleased. I had hoped to have everything completed by 1130am, and we finished much earlier. Such a relief to get so much done in a short period of time. From the price to the service, I can definitely recommend Paul Hauls. Thanks so much Johnny to you and your staff for making the process quick and painless!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4953 Jayne N.
29 February 2018
Jayne N. to Paul Hauls Moving and Storage
Fantastic experience from start to finish. Paul & Johnny were quick to respond. Explained process and cost. Movers, Brian & Chris we friendly, courteous and took great care of my things. They were fast and accommodating. I highly recommend Paul's Haul. I will definitely use them for future moves.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4954 Sam G.
11 August 2018
Sam G. to Paul Hauls Moving and Storage
I am very pleased with Paul Hauls Moving & Storage. We had a short move that was only a couple of miles away, and Brian, Chris & Montel from Paul Hauls showed up on time, didn't waste any time getting started, and had our belongings loaded into the truck and unloaded into the new place in under 4 hours. There wasn't one time that anyone was taking breaks or playing on phones or anything like that. The price was very reasonable as well. I will be recommending this service to others, and plan to use these guys again in my future moves.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4955 Michelle M.
11 September 2018
Michelle M. to Paul Hauls Moving and Storage
We were moving from a big home in Palm Harbor to a condo in South Pinellas and needed a set of bedroom furniture and living room furniture stored until late summer for my daughter to use in her apartment. I didn't want to deal with moving her furniture to a self-storage so looked for a mover that offered their own storage. I looked at Yelp and saw that Paul's Hauls had excellent reviews. Paul himself along with his sales person Johnnie came over and were very convincing that they wanted our business. Paul lives in Ozona where I did and I believe in supporting local businesses. They gave us a written quote but there was no contract to sign. Our condo purchase fell through so we found ourselves needing to put almost everything in storage while we rented a home from Airbnb and looked for another condo. Paul said it was not a problem to store that much stuff. They revised the quote but it became priced by the hour and an amount per square foot for storage. Hard to budget that one but I felt Paul's Hauls was still a good choice. Moving out day came and it took much longer than it should have. There were 4 movers, but one guy spent most of the day logging and tagging things to go in storage. They movers hustled so it wasn't them. They obviously underestimated how much stuff we were really moving (we are good at storing thing efficiently and while we sold lots of thing before move day and left a lot for the new owners, we still had a big house with a lot of stuff). James gave me pages and pages that was supposed to be a list of the things they packed and tagged. That was pointless and we never looked at the tag and the related contents so I just signed the paperwork. Finally we moved into our condo. Again, it took longer than it should have but they were limited by parking at the condo and the elevators. By evening, they were just putting boxes anywhere. They wanted to be done and we wanted them done. The next day, as we continued to unpack, we realized a drawer was missing from my daughter's bed (it's an Ikea bed with storage below the mattress). Paul's guy claimed it was missing when they moved it out of the house. My bike seat was ripped and when we pointed it out, the mover said it was that way when they picked it up - that the bike looked like it hadn't been used. Exactly! I never ride it so the seat was in prefect shape. A few days later, we decided we did want our mirror put back on our dresser (I had agreed with James to leave it off) but we couldn't find the brackets. I called Paul, Paul called James but there weren't anywhere James said they were. Hubby went to Home Depot and found something to rig up. We moved my weight set and I now have 3 ten pound weights. We found blankets that had things still wrapped in them, so I now have 2 moving blankets. I priced the bike seat and Paul agreed to deduct the amount from the cost of my daughter's move. We hoped the missing drawer would show up when they moved my daughter's things to her apartment. I had asked for the move to be Friday afternoon since she was getting the keys to her apartment Friday morning. They scheduled her move for the morning. When they told us this, we said make it late morning. They still arrived before she had her keys. We learned they charge a minimum of 2 men and 2 hours so for a 45 minute move in (plus the time it was to load the truck and to drive from Palm Harbor to Tampa Palms) it was a $430 move, not including the monthly cost to store her things. They had wrapped the sofa I gave her but I think the tape stuck to it as the back and sides were heavily damaged. Paul's lead guy claimed it was that way when they packed it and asked why we were even keeping 'this ratty thing'. By this time, we were fuming and I called Johnnie and Paul to let them know. I had a bunch of photos from when were selling our house so I emailed Paul photos of the sofa not damaged and the bed with the drawer there. I got a quote from a restoration company to repair the sofa. Paul finally sent me a check for the cost to restore the sofa plus a little extra to make up a fake drawer. In all we spend thousands for the move to storage, thousands for the move from storage, hundreds to store the furniture and more to move my daughter's things. I wouldn't recommend them for a complicated move like ours nor for a super easy one because of the minimums. Maybe if you were just moving from one place to another with no storage they would be fine. As I said, the movers themselves were polite and hustled, but the lead guy saying my stuff was damaged before they touched it and then Paul defending him was a little tough to take. I will also say, in perspective, very little was damaged.
Communication: 2/5
Professionalism: 3/5
Quality of service: 2/5
#4956 C F.
02 August 2018
C F. to Paul Hauls Moving and Storage
A MOVING COMPANY WITH A FIVE STAR RATING!?!? YES, ABSOLUTELY!! These three super nice guys came to our apartment on the 22nd floor in Downtown Orlando, enduring the traffic and complications of getting into a shipping bay (under the building when other trucks are taking up all the room) remained professional and kind. I know the parents of these young men would have been proud of the way they handle themselves while handling customers private possessions. They were polite, kind and STRONG!! They were organized and had the entire apartment emptied in no time. Met them at the new apartment in Tampa, which is a ground floor but in the rear of the building with a long walkway going to the front door. It is a long way from the parking lot to the door. They were terrific! They took each box into the correct room for me and set the furniture in the proper way. I know they will treat you and your possessions with great care like they did mine! Thanks guys!! I hope you are doing well. WE ARE SUPER HAPPY WITH PAUL HAUL'S!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4957 James C.
19 November 2016
James C. to Paul Hauls Moving and Storage
Paul's Haul's did a wicked awesome job helping me move into my new house. Paul was prompt to return my calls and discuss details of the move to make sure everything would go smoothly and efficient. Scheduling was quick and easy. Denver followed up with me the day before the move and right after to answer any questions and make sure I was satisfied. Brian and Danny were my movers. They arrived actually early, were friendly, polite, professional, and worked quick. They were mindful to not damage anything. I'd recommend this company to anyone moving in or around the Tampa Bay area.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5