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Sam's Movers Reviews Add review
#4542 Jeff L.
04 March 2019
Jeff L. to Sam's Movers
I had a difficult move to make this weekend going from the second floor in my old apartment to a 3rd floor apartment across town. The gentlemen that Sam sent for the move were right on time as promised. These guys broke their backs moving my numerous boxes, couch, tv and bedroom set. Every item carefully wrapped and professionally handled. Sam was very professional and very quick to answer my questions and address any concerns regarding my move. I hope that I don't need to make a move anytime soon, but Sam's will be high on my list of people to contact if I need to.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#4543 Charlie G.
25 April 2018
Charlie G. to Sam's Movers
Recently bought a house, and called Sam's to help with the furniture and the stuff in storage! Fast response, good communications, timely arrivals, fast and careful moving, and reasonable prices! These guys are the best! Highly recommended!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4544 Kathrina A.
12 March 2019
Kathrina A. to Sam's Movers
They were extremely hard working and conscientious. They went over and above setting up our furnitures. When there was an issue on a damaged item the compensation was more than adequate. Overall they exceeded our expectations and will definitely recommend them and will not hesitate to use their service again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4545 Selma D.
06 July 2017
Selma D. to Sam's Movers
***REVIEW UPDATE*** Two months later, the owner himself, Sam, contacted me on June 25th regarding my terrible experience. He stated that he absolutely had no idea any of this happened nor did his staff inform him about it. Initially, I was livid and accepted all my losses from this so no matter how much he apologized to me, it wasn't going to solve the money I spent to replace my items. However, he took full accountability for his staff and their actions and did not try to make excuses. Not only that, he financially went above and beyond to fix the issue. He was sincere and truly wanted the chance to earn my business back, therefore it was only right for me to update my review and be fair as this business owner works hard to maintain his five star ratings. I love supporting small businesses and it doesn't always turn out with great news in the end, but I'm glad that we were able to come to a mutual agreement in a respectful adult manner. The absolute WORST moving experience ever. I was moving from one bedroom apartment within the same community across the street and had everything boxed up and ready to go except for a total of 7-8 large items such as couch, coffee table and de-assembled bed parts. They called me ahead and arrived right on time which was very promising until the move started. The guy that owns the moving truck is very nice and professional, but the other worker that was with him was nice also, but he was useless and continued to be on his cell phone during this move the entire time until I started picking items up myself to speed things up. He then broke my glass on my coffee table which I was upset about but I know things happen, so I didn't make a deal since they said it will be replaced. Hours later, I noticed my dresser with a huge crack and damaged during and they left items on the truck such as a lamp, curtain rod, and led closet light that I even asked for to be double checked at the end. I had to text the guy multiple times and ask for the items that were found left on the truck. He assured me that the glass will be fixed and he will personally deliver it to me. It's been 2 WEEKS now and I have NOT received my items nor my table. He was a no show two times after promising he will deliver them back to me. Ive called over and over because I have been understanding and reasonable, and not nobody even calls back or texts back. No word on my items and that's considered theft!!!! I called the office and the manager said the owner will get in touch with me... NOTHING!!!! I would NOT recommend using them AT ALL and save yourself the headache of having to pay money to replace items they damage or forget and overcharge by doing a lazy and terribly far less move!!!!! I will update the review IF they stick to their word and bring my items back that they technically stole!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4546 Jo B.
31 February 2018
Jo B. to Sam's Movers
This company is very reliable and did an awesome job. The two gentlemen, Chris and Chester worked hard to get the job done. They started unloading a 15 foot truck and were completely done in 2 1/2 hours.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4547 Marcio D.
29 April 2017
Marcio D. to Sam's Movers
We have moved A LOT and I can tell you that Sam's Movers is one of the very best we have ever used. Larry, Mike and Carlos were outstanding and did the job in 4 1/2 hours -- 4 bedroom house with several heirloom pieces. Larry ran the crew like clockwork. They never took a break in 93 degree FL sun. These three guys look small but don't underestimate them. They lift more than guys 2x their size and never tired. Larry is meticulously neat and made sure everything was put away. As an example, two tiny brass screws fell from one of the tables and Larry quickly found them in the truck. They took great care of all of the furniture and the house. You don't have to look further. These guys are your best choice in Tampa Bay -- very fast, super careful and extremely inexpensive. Make sure to ask for Larry's and crew. You will not regret it!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4548 Philip H.
21 July 2018
Philip H. to Sam's Movers
I am absolutely delighted with Sam's Movers. Arrived on time, got to work right away, no messing around. Got all of the furniture in my house moved and in place, safe and sound in just under two hours. A-plus service. Big props for Rodmin and Mook. Thanks again.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#4549 Mark T.
15 August 2017
Mark T. to Sam's Movers
Pros: Movers - Shawn, Richard and Lee are work horses. While I'm sure all of Sam's guys are good, these guys are in a league of there own. They were friendly, quick and attentive. This go around they helped unload a grand piano, move a 300lb armoire up two flights of stairs, etc... In this industry you pay for what you get. If they cost a little more than the competition it's because they are worth it. Flexibility - On our first move we had to keep pushing back the start time so that I could finish packing the customers house. They did an amazing at accommodating our needs the day of which is hard to find. Sam is always available and gives updates throughout the process. That's incredibly hard to find in the moving business. Cons:None
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4550 Alanna K.
11 June 2018
Alanna K. to Sam's Movers
This was my first time using a moving company and I was pleased with the experience. Sam was very attentive on the phone and got me scheduled in right away. Lee and a couple of other guys who did the moving were very efficient and wasted no time. They wrapped my couch and other furniture so nothing was damaged. The cost was one of the more affordable deals and there wasn't a fee for every little thing. Overall, I had a good experience and would recommend them.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4551 Stevie W.
02 May 2018
Stevie W. to Sam's Movers
This is now the fifth time that I've used Sam's Movers. I like them and trust them so much that I asked if they could move me from Orlando to Cape Coral which is really far out of their way and they happily obliged. Sam is always easy to get a hold of and always sends me guys who are on time and extremely reliable. His prices are always the best and the whole moving process always runs smoothly. They are my number one go-to when it's time for me to move again!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4552 Penny P.
22 September 2017
Penny P. to Sam's Movers
Just used Sam's Movers yesterday... my first experience using movers ever. Scheduling was super easy via text, and confirmed again the night before the actual move. The guys called me when they were on the way, and were a little earlier than scheduled time, which worked out perfect for me. They were very pleasant and quick, and didn't allow me to lift a finger when I asked several times if I could help (after all, that's the service I am paying for). I would definitely recommend to others to use this company. I thought the price was extremely fair since they are providing the truck as well, and no hidden added fees. Flat rate per hour is great. I have another move scheduled tomorrow with them and know I'll be in good hands.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4553 Haleigh D.
05 April 2017
Haleigh D. to Sam's Movers
I used these guys two years ago for a move and the destroyed a ton of my stuff. It took over 6 months for them to give me $70 when they ruined over $300 worth of stuff - some of it was irreplaceable items that I got on my honeymoon. @Mary check all of the emails from me from February 2015 and thereafter. I recently joined yelp and I was moving again and looking for movers and saw this was listed as the top one and so I couldn't just ignore it without a review. Sam was who I spoke with and he tried to blame the problems on me. the two men who moved us complained the entire time about how much stuff we had. My Mom even purchased lunch for the men and they still continued to be very unprofessional.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#4554 Chanet K.
08 February 2017
Chanet K. to Sam's Movers
Sam did a move for my boss who recently moved from Las Vegas to Clearwater. He is very easy to work with and him and his team were efficient and quick. They put down paper on the floor to no ruin our new carpets and they unpacked and set up anything we asked. They worked with us and even stored our items for a couple months until we finished up with a few other house remodeling tasks. Once we gave them the green light, we scheduled a date and next thing you know we were all done! Thanks Sam and crew!
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
#4555 Kevin S.
06 November 2017
Kevin S. to Sam's Movers
Sam and his team made our most recent move the easiest so far. (and we've moved a lot!) We moved within Tampa city limits and his team took care of not only packing up our house but also our storage unit. Unfortunately, there was an accident and my wife's lamp was damaged. Sam was quick to take action and took the appropriate steps to ensure that we were reimbursed. He's a true professional and really easy to work with. I highly recommend him to anyone looking to make a move within the Tampa Bay area.
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#4556 Teri D.
17 September 2017
Teri D. to Sam's Movers
Sam's is absolutely fantastic. First time in my life I hired movers. I've always been a do it yourselfer & thought if you want it done right do it yourself. Sam's has made me a changed person. The care they took with my furniture & belongings, their professionalism, & how totally well they knew & did their job has me 100% sold. I very highly recommend them & would definitely hire them again!!!!! Cedric & Cherry are excellent! The owners were also great to deal with. Very responsive, on time, great communication from the guys doing the job & the owners handling it. I don't give 5 stars hardly ever, but Sam's deserves it!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#4557 Jeanine R.
26 February 2016
Jeanine R. to Sam's Movers
Fast and friendly. Very careful with our furniture and wrapped everything. Would use again!
Communication: 4/5
Professionalism: 4/5
Quality of service: 5/5
#4558 Orlando O.
19 June 2017
Orlando O. to Sam's Movers
I really enjoyed the experience I had using sam's movers. Larry, Shawn and Billy were the 3 guys that came to do my move. They were phenomenal. Showed up on time and got straight to work, they moved lightning fast but yet were extremely careful and respectful of my belongings, wrapping everything up tightly and neatly for me before taking it out to the truck. Upon getting to where I was moving to, they unloaded the truck just as fast and efficiently as they loaded it up, they put everything in the correct place I asked for.. I would definitely use sam's movers again, and I would definitely request that they would send the team of Larry, Shawn and Billy
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#4559 Zaid K.
09 February 2017
Zaid K. to Sam's Movers
Moved my couches and bed frame just fine , also told me i was insured with them if anything breaks than i had them move my brand new 65" Samsung curved tv which ended up broken internally when arrived to my new apartment when i called Sams movers back to explain to them what had happen i was told his movers were supposed to turn on the tv before the remove it from the first location and turn it on again before they leave after it's been moved. Neither of that was done he told me they would take care of it and it would be picked up first thing the next day , took them 3 days to pick up the Tv then they just tried to go replace it for me at bestbuy as if i couldn't just go do that my self and bestbuy refused to return it so Sams movers calls me and tells me that they have up to 90 days to replace the item and was almost trying to put the blame on me for my tv being broken. Now I'm stuck at my new apartment with no Tv. Very disappointed.
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5