So, I'd never hired a moving company before but that all changed when I hired these guys. They were early, very attentive to my needs, broke everything down and set everything up quickly and in a very professional manner. Didn't start my time until they started loading my things. I will be using this company in the future and recommending to all my friends. Simply outstanding service. Thank you Smooth Move.

I called them to help with moving, I spoke to Helen who told me that the day/time I wanted was available. She proceeded to collect payment for deposit then decides to check with dispatch to see if the day/time was still available. I found that weird since she told me it was available. After a brief hold she tells me it's her fault but it's no longer available. I asked if she's refunding the payment, she put me on hold to speak to the manager. I was on hold for about 10mins before she comes back, manager isn't available. However she won't transfer me to their voicemail or anything. She continues to apologize and state she doesn't want to get in trouble but knows this is her fault. I'm very concerned over payment taken for a service we can't even use. She tells me she still can't reach the manager after another long hold then states she'll email me confirming refund in 10mins. I get an email 15mins later from someone else in the company stating a refund would be issued. I don't understand why you wouldn't check first to see if the time is available still before gathering payment. It also doesn't make sense why I couldn't be transferred to the managers voicemail to leave a message regarding the situation.

Only giving stars thanks to the AMAZING and efficient job the two movers that came to move us did. Yanis and his partner were great. Moved everything quickly without damaging anything and were extremely polite. Loss of stars due to the HORRIBLE customer service provided by the manager that I had to deal named Kyle. I was scheduled for arrival time of 2pm to 5pm. Movers were running late. Was never called. I had to call to ask where they were. Manager tried to justify the fact that they were late by saying it was only 30 minutes which was no big deal to him. I had a busy day and it was getting close to being dark outside. He argued with me instead of trying to make the situation better. Would use again thanks to the movers but would schedule an earlier time since clearly who ever books the job has no idea what they are doing and clearly double booked a time slot.

I rarely give bad reviews. I was referred to these movers by friends for a last minute move and the guy sounded completely disinterested. He said he'd call me back to see what they could do and never did, this was Sunday late morning. Sunday night I wrote a 2 star review and he immediately replied that he would call me in the morning and would find time or have a referral company. Based on that I removed my review. Fast forward to today I spent most of it on the phone getting a mover. I'm now using Red Carpet on Thursday. I believe it is sad the power reviews can have so I rarely give a bad one but this was poor customer service and even if you can't do something just say it, don't say you'll get back to someone and never follow through. PS the owner's response was the same he responded the day I originally wrote the review and deleted it as he was supposed to call the next morning and never did. We've now moved and he replied AFTER THE FACT to make it appear they actually cared. I don't like 90% of moving companies but we ended up using Red Carpet referred IMMEDIATELY by Umbrella as they just said they were booked and gave 3 referrals. If Smooth Move did that I'd never have posted this review.

I highly recommend these folks. They moved my belongings swiftly and professionally. This was the first time I hired movers and it was worthwhile. They moved my second floor two bedroom apartment into a Pack Rat Storage unit. They utilized every inch of space and built perfect box and item walls that were snug enough to prevent my stuff from shifting around when the storage pod was in transit. Thanks guys!

Josh and Carlos were fantastic They arrived on time , were very hard working and efficient If you are looking for a moving company please use Smooth Move!!

I used Eli and company in June 2016, for a move of mostly large items from Henderson to Summerlin. I booked ahead of time and have nothing but praise to these hard-working and conscientious movers. They were nice, professional, efficient, both strong as oxes, and were very careful with all my items. They managed to get everything done in a little over three hours and they only billed me for three. I highly recommend Smooth Move!

The movers Eli/Kyle did a fast job. Could have been better by not storing the garage full of clearly mark boxes... however I will take responsibility for not checking/watching over them... I will however not accept responsibility for a cracked tv, that was working right before the move. I can't say they did it.. But I will say they could have shared in the responsibility... at least the part in Leaving boxes in garage and downstairs... I do appreciate their effort and pleasantries..

Name says it all! Quick response time on all my questions, extremely courteous and polite, loaded up quickly and efficiently, and handled my belongings with care! Highly recommend!

Eli and Dane showed up on time, super helpful, very friendly and efficient. I didn't pack very efficiently and not only didn't they complain they made me feel better about it. Eli also went the extra mile and repaired a broken leg on a table which saved me the cost of buying a new one. Business Owner of Smooth Move please do something nice for them. Thank you! Scott

Definitely live up to their name!! We had three homes involved with our move and things could not have gone smoother. They were polite, friendly, respectful, one of the guys even grabbed a broom and started sweeping my steps ... would totally use their service again!!

I can't say enough good things about them. First, I called on Monday morning and they had me moved the same day by 2:00. That was amazing with a two people crew! I appreciated their quick work without any damage to my belongings. All this and at a great price. I have to admit they were a positive in a very negative Real Estate transaction. They were pleasant, professional and were great at communication. I have used several movers and I would not recommend most of them. This one definitely gets my recommendation. I hope this was my final move so I won't need a moving company again... But, if I do Smooth Move is who I will call!

I have used this company twice and both times I had a great experience. I received my estimate quickly and on both occasions they arrived early and worked very efficiently. The estimate quoted was exactly what they delivered. No hidden or extra charges and no extending the time. Not only did they move my household goods they also moved all the items in my vehicle for me. Great job! I highly recommend and will use again

Josh and Carlos, another successful move and another satisfied customer. Came early and all about the business. Appreciate that since they charge by the hour. Fast, efficient and priced right. Would use them again if the need arises.

These guys were very easy to book and at a great price. One of the best moving companies I've ever used from start to finish. I would definitely recommend and will be using their services again if ever needed. Thanks!

We had Smooth Move come out and move our belongings from our old house to our new house. They were happy to stop by our storage unit on the way. They were very efficient, very fast, and very careful with all of our stuff. Highly recommend for anyone looking to move, they were awesome!