Our move from Lake Mary to St. Augustine went smoothly, thanks to The First Class Moving Team. Two trucks and six workers arrived on time. The moving team was very careful in the handling of fragile items, and they took their time to thoroughly wrap chairs, and antiques. There was a plan in place for marking boxes, and where to place them at the new residence. Thank you, to all the First Class workers, who made our move a success. Carol and Tom

The busintess owner responded with two statements. 1) That "I was paid 2.5 times what it (my claim) was worth to make me happy". The truth is that I held up my end of the bargain and put in the time to document the damage to our possessions and provide legitimate, researched estimates for repair or replacement cost only to have management reply with arbitrary small numbers and no backup for their estimate as if this was some sort of negotiation rather than an insurance claim. My request was fair and after months of back and forth and insults I settled for half of the value of what was broken just to close this chapter. 2) That it was odd I stated "I have moved 5 times and filed 5 claims and this has been the worst experience". What I actually said in the preceding paragraph was "I've moved 5 times and this was by far our worst experience." I haven't had to file damage claims for all my moves, and this claim was an order of magnitude larger than my other one thanks to the wide array of stuff that was ruined. I stand by and amplify my original statement that in my opinion this was by far the worst mover I've ever worked with. In my opinion they were both unprofessional and provided substandard service.

I used 1st Class Moving a couple of months ago and they did a great job. The crew came early and well prepared and were very efficient in packing things up. They got the job done with much success. I would definitely recommend this company.

If you hate moving, call 1st class! You may think your move is too small like I did (from a 1 bedroom apt to another 1 bedroom apt), but Hassan and his team were happy to assist me with my move. I was a little nervous about timing as I had to reserve the freight elevators at both locations, but the movers showed up right at 8am! And they were done even faster than anticipated. They wrapped my couch, boxed my picture frames and took extra care of my China dishes. The staff was friendly and courteous and saved me and my back so much stress! There were no surprise charges; the price was the same as my initial free estimate. I will definitely be using 1st class again!

They got the job done. If I could give a 2.5 I would, however there was quite a bit left inside our apartment and garage, including a safe that they didn't move. Apparently you are supposed to babysit them while they move to ensure they collect everything. It is sad that work ethic wouldn't tell you to move the items without being asked. We made 3 trips post moving company to collect remainder of items. The company came recommended to us, however we would not recommend to someone else.