Worse company ever! They damage my furniture during the move of 11/10/18 and supposedly stated a repair man will be out that Monday per the delivery driver Raymond. The repair man never came and my furniture has not been repaired. I have been calling them daily and everyday I called and the Front Desk(Debbie) stated she was waiting on David and will call me back. No call back was ever returned. This company is unprofessional and wouldn't recommend them. I will now be escalating the issue further as they don't want to fix anything they damaged but when they want to get paid it needs to be done instantly

Where do I even start! Big Guys Movers are the best in Jacksonville! I had the honor of having them move us today and it was everything and more than I could had expected! They were fast and very mindful of all our belongings! Debbie is amazing and goes above and beyond to make sure our move was top notch! I highly recommend to anyone looking to move! It doesn't get better than them! Book your move today with Debbie!!

The MOST UNPROFESSIONAL company I have ever had to deal with. We used them because they were the least expensive we found online and I guess you pay for quality. We are moving to TX tomorrow and we had two guys show up today just to load our things into a u-pack trailer. About 20 minutes into the job, one of the guys quits because he said he "got into it" with his boss on the phone. So he literally changes clothes in the truck and starts walking down the street (how strange right?). The second guy I felt badly for because he just wanted to work but his boss said unless he could find someone to come join him, he would need to stop the job because they didn't want to pay him for half of a job. I'm sorry, but how is it the worker's job to find another worker in order to get paid? Shouldn't that be the job of the actual company? So meanwhile, we are trying to call the manager to see what we should do but no one answered. We left several messages- none of which were returned. After 2.5 hours of waiting for an answer, we finally sent the one guy away and luckily we were able to get different movers to come out at the last minute. It has been over 6 hours since they originally showed up, the store is now closed, and no one ever called us. Please spend the extra money and find quality movers. This whole ordeal has been extremely frustrating and goes to show how much this company truly values their customers. If I could give them a zero rating I would.

Big guy movers were very quick! They showed up on time and completed the job within an hour. They even took my table (which was too big for my small, one bedroom apartment) to the goodwill for me. They did a wonderful job at a reasonable price. I would highly recommend!

I was very sorry that I used this moving service I am so disappointed we spend several hours packing up items ourselves and taking it over to the new apartment the only items that were left in the apartment were the bigger items such as the bedroom set, couches, and the dining table. What should've been a two hour job went over it's almost 5 hours. This cost us more than anticipated. I do not recommend Big Guys Moving to anyone. I had plan to recommend them to a neighbor but not anymore. They were slow, lazy, and took frequent smoke breaks. I wished I had did my due diligence and checked other's review, if so I would've avoided them in the first place. AVOID AT ALL COST!!!