Burden Free movers were great. They arrived on time and were very professional. They were super quick and took care of all of our things. They were also super careful and respectful of our carpets. I would use them again in a heartbeat. Hoping I don't need to move for a while though!

They were amazing movers! They were professional, careful with my things and super efficient. I actually trusted them to move my huge plants and they survived! I'm super protective of my plants so this impressed me. We also have a piece of vintage furniture that could break at any moment that they handled with ease. The only criticism I have is they arrived later than I thought they would be, but to be fair they told me they had an earlier job. Just set your expectations properly and allow for at least 2 hours behind. Plus I wish they had more wardrobe boxes. They are still 5 stars in my book!

I work for a Bay Area staging company and we have been using Burden Free as our moving company for over 2 years. They are AMAZING. In all my time at this company we have never had such a high level of service from a moving company. Everyone at Burden Free has been great to deal with and the crew really goes out of their way to be extra helpful. I highly recommend Burden Free.

Reasoning the comment under Donnah A's, I was there while the move was in progress. Hire other movers, even if it's $50 more, it'll be worth it because they won't walk with your money. They'll get it done quick. Both workers were able to carry one item of furniture BY THEMSELVES, they did not use two people per furniture so the items are not as heavy as the owners are describing. Even the couch used just one person! Second, the distance of the truck they parked as close as possible which isn't a whole lot of walking. My dresser was scratched, and while you quote that taking care of items is first priority, it didn't seem that way. I did not want to hire them longer because who knows how many weeks they'll be moving my items!!! When I moved into my 3rd floor apartment, I did not hire any movers for my items. 3 people were able to finish ALL items within 7 hours, while the two workers did only half my apartment. Definitely not a good time efficient company, and desperate. I should have known when they tried changing my moving times. Never go for cheap companies!

I originally hired them for 2 hours on 10/1/19, they took their sweet time and I had to pay them for an extra hour. I paid cash, plus $15 tip for both of them On top of that, they did not unwrap anything and didn't finish my whole place. Here are the specific items that they took 3 hours on: -2 bookshelves -1 small bed frame - 1 couch that pulls apart -1 full-size bed -1 malm dresser -1 small entertainment center -2 plastic shelves - air conditioner -8 boxes After their help, I still had to move items myself for another 7 hours more. I need a refund, it was ridiculous, and created more stress because I had a time limit.