HORRRRRRRRIBBBBBLE!!!! Do not use these jokers and scammers. What should have been an easy move was a nightmare! I have moved many times and used different people and I've never had this stuff happen. Dispite talking to the operations department multiple times , they pulled in here with a tiny truck. They had to take time out to go to storage and drop a previous load so mine would fit. They still couldn't get it to fit ( I was made to feel it was my fault) mind you they already charged me more than original - because I had more stuff. So when they couldn't get the stuff in the solution was to take my boxes to storage. Another truck will pick the boxes up and I will get them in 2-3 weeks--- oh and that is an additional $1500. Well not like I have a choice. The phone number I was supposed to be able to tech someone 24 hours during our move is a voice mail. Oh and while dropping off my stuff at the said storage- the worker says " we are going to go get something to eat - be back in an hour"" ???? WTH - Don't do it people ! I only picked one star because there is a no negative star rating

I share the sentiments of everyone else on here. I was excited that their price was a bit lower, but beware that lower price is to reel you in. This place is an absolute disaster.

This is a WARNING - DO NOT USE Roadway Movers out of Jacksonville, FL. They are a broker and to not care about the quality of service you get from their subcontractors....They are done with you after you sign the contract. Since I lived in Texas, they used a company in Houston, TR Systems, to pick up my furniture. My salesman with Roadway, Logan Hughes, lied about everything. He told me quite a few of my items did not have to be in boxes, as the movers could just wrap them in the padding. The movers refused to take these items (I had them wrapped in visqueen plastic, but not in boxes). They just happened to have their own boxes in the van, that you have no choice but to buy at outrageous prices (up to $80.00 for a box)! Plan on spending several hundred dollars MORE than your quote with Roadway!! Then Logan told me my big hutch (7 foot tall) was costing me $400.00 to move - so, I decided to cut costs, and sold it. Then when Logan did not lower my quote one penny, he denied ever telling me that. The cushions, that Logan said to just leave on my wicker patio furniture, never made it to CA. I have no idea who they ended up going to. He also said that the guys who loaded in Texas would be the same ones to unload. He told me whatever he thought I wanted to hear. He promised me that once loaded, my furniture would not leave the truck, but would stay on it til delivered the next week at my new home in CA. The worse lie of all, as it went directly to a warehouse in Houston for 2 weeks! I think that must be where most of the damage occurred. TR Systems, then brokered out my belongings AGAIN, to an independent guy, to deliver it. Alex (who told me he delivers for lots of different moving companies) is the one who picked up my belongings in Houston, and drove them to California, where he hired one guy - a day worker - who did not know what he was doing, to help him unload. This guy was tossing boxes marked FRAGILE on top of each other, all upside down, and very careless with my furniture, and rude to me when I asked him to be careful. It was taking them forever, so I had to unwrap the moving blankets off the furniture and cut off all the duct tape and I am a 72 year old woman! When they were finally done, Alex said I had to sign about 10 different forms, so he could leave...I stupidly did not read the small print, which states all items were delivered safely. I was so stupid to sign them, as every box had broken items, half of my furniture is damaged, and some beyond repair (antiques). I actually cried as I unpacked my bashed in boxes and saw my ruined furniture. You could tell the boxes were shaken, as it wasn't just cracked glassware, but all shattered glass! All 3 of my artificial trees were destroyed. Boxes had been thrown onto them, as branches were snapped off, crushed, and even the plant's containers were crushed and ruined. Hardly anything arrived in the condition it was when I packed it. And I have moved over 25 times in my life, so know how to wrap boxes tightly. I marked EVERY via room, and marked them FRAGILE. I used 65 feet of bubble wrap, wrapped all unboxed items in visqueen plastic, used 3 rolls of packing tape and cushioned everything in wadded up newspapers. No one could have packed better! It looks like this was done on purpose...so be careful how you tip. I was told 3 guys would load, but 4 showed up, so the tip was less than planned to each individual. I do believe that may have been why they destroyed my belongings. A drafting table was thrown so hard, that the wood screws were pulled out of the wood, damaging it beyond repair. A large wicker dresser (six drawers) was thrown face down so hard that the metal knobs were imbedded into the wicker drawers -ruined. An antique brass umbrella stand was kicked all around the base, you can actually see the curve of the toe of the boot that kicked it inward. All art work had broken glass or scratched up frames. My daybed frame was mangled - you can tell it was thrown. Wooden furniture legs were snapped in half! It was too late to file a claim by the time I finished unpacking. It was too upsetting to deal with them again, anyway. So, I will post this on every consumer site I can find, in hopes of letting others know what they did to me, and so they will not use them! CONSUMER BEWARE!

No no no. Logan Hughes contacted me promising professional service, been in the industry 11 Years, bla bla bla. Well, AFTER he has me sign an agreement, he says I can only pay check or money order. RED FLAG! tried to convince me it's safer, xyz. I wasn't born yesterday. It's a scam to take your money! Who doesn't let you pay by CC in 2018?! On top of it, I had done my research and confused them with Roadway MovING in New York. I asked him if he was New York based and he said YES! He called me from a Jacksonville FL number. Trying to piggyback off the great reviews of Roadway Moving in New York. Don't waste your time with these garbage frauds. Glad I found these other reviews before sending them anything!!

Worst moving experience ever! I wouldn't refer this company to my worst enemy. They aren't even a moving company for one... they don't seem to mention that they are a "broker" and they pawn you off to another company to move your items. The cherry on top of it all... they don't LISTEN or follow through with their agreements and place sneaky items on your contract agreement. I spoke with the owner Matt Mullikin whom quoted us and we agreed with him in our contract that we need our belongings picked up from our home exactly on April 2nd which happened to be the Monday after Easter. A company that he then pawned us off to called us 2 days prior on Friday the 30th stating that they would be arriving at our place on Sunday Easter morning at 8am on April 1st. We then explained to them that "no" that is not what we agreed to with Matt Mullikin...he told us we could have our things be picked up on Monday right after Easter and that on Easter we would be away from home saying our good byes to our family. That company then replied with "well Matt Mullikin put in your contract that your items could either be picked up on 4/1/18 - 4/2/18 and we will be arriving on Easter no ifs and or buts. We tried multiple times to tell Matt Mullikin the situation and explained that is "not" what we agreed to and we received ZERO response from him. It then got to a point were Matt Mullikin blocked my phone number! What type of professional does that to someone?! That moving company showed up on Easter and called us saying we are here to move your things and we told them to take a hike. We parted ways with Roadway Movers and chose a different moving company. Matt Mullikin is a complete douche bag and I hope no one ever chooses Roadway Movers as their moving provider. Go with UHAUL.