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My experience with Robb & Messer was wonderful from start to finish. The process of getting quote and preparing for the move was easy and smooth. I hired movers to help pack up my apartment and communication was clear and the movers were on time and efficient. My items were delivered two days later, and we had an amazing experience with James who helped unload the truck and organize my stuff. He went above and beyond, providing great conversation, organizing boxes (some were going in storage and others I need to access sooner), helping carry some items upstairs, and going to a second location to drop off other items as well. Thank you Robb & Messer, and James in particular!!
Can not say enough about how great this team was for our recent move. Marty and David were incredibly organized and very calming during the chaos of a big family move. The team worked hard to make sure we were on time with packing and getting into our new home. Moving with small kids can be very stressful but their great attitudes were contagious. Highly recommended! The cash discount is a nice bonus as well.
TL; DR: 5 stars for 5 star movers! They kept to their estimate, didn't overcharge us at all, and were communicative throughout. We just completed an interstate move from IL to CA with Robb & Messer and recommend them highly! Moving with young kids is no small task and we knew we wanted to make sure our move went as smoothly as possible. I did a ton of research, got multiple quotes - the local IL ones, the big van lines, and came across Robb & Messer on Yelp. Could all the 5 star reviews be true? Answer: Yes! The process started with Dave responding really quickly and setting up a video call to survey our home. He then sent over a price estimate that was binding based on what we'd indicated we would be moving. When we confirmed we'd be engaging their services, Dave sent over a list of their team members and who we could contact. There was initially a 3-day pickup window but we were informed about a week in advance of when our exact move date was. Honestly as far as movers go, I'm impressed - they were responsive throughout, kept us updated, the movers arrived on time in the morning, and our goods arrived on the 1st day of our delivery window. Win! The final test was: am I going to end up with a final bill way higher than what was estimated? I'd previously had a bad experience with other movers who ended up billing us almost double what they had quoted, so I was extremely wary. But I can happily report that what Robb & Messer quoted was indeed what they billed - including saving abit on packing, since packing was pro rated based on what the movers actually packed. Would absolutely engage these guys again.
Fast, efficient moving at a really great price! I moved my stuff from a storage unit about an hour away and had one mover. He was communicative and helpful when coordinating times/updates. Moving my stuff up to my apartment was incredibly fast, probably around 30 minutes for 15-20 boxes to the third floor. Overall great experience and I'll definitely be using them for my next move :)
Do not use this company. They destroyed one very nice chair ($180) and then took a piece that they claimed would be fixed - never heard from them again. They took apart my bicycle and completely destroyed the brakes so that I no longer have working front brakes. It's a 3 week wait to get new parts in Seattle so I'm left without a bike for now. They obviously take all of the payment before delivering so that there's no way to argue these things. They even have the nerve to have someone call as a survey after and still did absolutely nothing about it. Look for any other company. These guys are unprofessional and unreliable.
Robb and Messer Moving and Storage
4.8Monday | 8:00 am | 5:00 pm |
Tuesday | 8:00 am | 5:00 pm |
Wednesday | 8:00 am | 5:00 pm |
Thursday | 8:00 am | 5:00 pm |
Friday | 8:00 am | 5:00 pm |
Saturday | 8:00 am | 5:00 pm |
Sunday | 8:00 am | 5:00 pm |
- Member of AMSA:No
- License of BBB:No