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17

Spartan Van Lines

4.7
San Francisco20 reviews
At Spartan Van Lines in San Francisco, CA, we pride ourselves in the ability to move our customers as hassle free and stress free as possible. When you are in searching for a moving company, look no further than Spartan Van Lines. We make sure that our customers belongings are cared for as if they were our own. We have over 30 years of moving and storage experience to serve our customers. When you choose Spartan Van Lines, you are choosing a company who cares about the environment. We use eco-friendly crates and bio diesel trucks which makes us the number one choice for those searching for an environmentally friendly moving company. All of our employees are highly trained to handle your next move. We understand that in some cases moving is a necessity so we offer relocation packages tailored to meet your needs. We invite you to visit our website for helpful packing and moving tips from our professionals. Whether you are moving across the state or across the country, Spartan Van Lines is here for you.
Reviews (20) Add Review
Showing 1-5 of 20
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Communication
4.7
Professionalism
4.6
Quality of service
4.7
Total
4.7
#8087 Ella P.
28 October 2019
Ella P. to Spartan Van Lines
I had a great experience with spartan moving...until the drop off. Pickup was fantastic. They packed all of our stuff quickly and it seemed like they took care to do it right. The guys were so nice and helpful. We loved this part of our experience. Unfortunately, the drop off was the exact opposite. It all started when we decided to take advantage of the 1 month free storage. First, they loaded our stuff on a truck and told us it was coming, after we had asked them to store it. They took it off the truck, nbd. Then, when we finally got our place and were ready for the shipment, we experienced a LOT of delays. They told us there was a 2 week delivery window which we were fine with. Unfortunately, our new HOA doesn't allow deliveries on weekends so we told them they would need to have the shipment come during the week. Literally 5/7 days they could come. Then, I got a notification saying they had our stuff on a truck and it would be delivered on Saturday. I mentioned again that we couldn't accept deliveries weekends. They said ok, and this started another 2 week delivery window. THIS HAPPENED 2 MORE TIMES. Every time they reset the 2 week window. We owned our condo for over a month before we got our shipment in. THEN, when the shipment finally arrived, the delivery people were incredibly unhelpful and rude. It was clear they did not want to be there. They started bringing our stuff upstairs and did not put any of our furniture back together (even though we paid for them to do that) because they couldn't find the screws (they were in one of the boxes), but they didn't unpack boxes, so they couldn't put it together. SERIOUSLY!? The kicker was our 1 year old couch that we loved. They told us they couldn't get it in the elevator because it didn't fit. I asked if they could take it up the stairs and they said yes, it was 75$ per flight of stairs, which is apparently defined by turns. So instead of 3 flights (3 stories) we would be charged for 6. They brought the couch to the staircase and didn't even try to get it up. All they said was that it wouldn't fit. Then, they basically gave me the option of either leaving it in the parking lot for me to deal with or taking it to a friends house 24 miles away. At this point I was so upset I ended up paying them $250 to take the damn couch 24 miles down the highway. The kicker is that I GOT THE COUCH UP THE STAIRS. ME. I AM NOT A PROFESSIONAL MOVER. Do not use this company. They will just disappoint you. Also, I'm still waiting for my reimbursement check, over 1 month later for the $250 to get it to our friend's house.
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#8088 Maryanne C.
20 September 2019
Maryanne C. to Spartan Van Lines
My family and I had a really great experience with Spartan! They made moving from San Francisco to Las Vegas super easy. It's a huge move, I know! Everyone we came in contact with at Spartan was friendly and professional. So, we really felt at ease and knew we were in good hands. We could not have asked for anything more. Well done and thank you, Spartan! We will refer any friends or family who may need you in the future.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#8086 Robert S.
01 August 2019
Robert S. to Spartan Van Lines
I highly recommend this moving company. Spartan Van lines was moving perfection from A to Z . Starting with Debbie give me a quote and then working with me on the price. Now let me explain a little bit. I am a moving company's worst nightmare. When I gave her an inventory of what I wanted moved I was very Casual about it and did not include everything. This was not intentional it was just I've never done this before. then I was vacillating between selling all my furniture and not moving it or using a mover. Debbie was very informative and patient. She help me with the cost analysis between selling my furniture or having it moved and the benefits to each side. She wrote me estimates and then I change the parameters and she got me new estimates and I change the parameters and then she got me new new estimates. I think by the end of this move I had gotten probably 10 estimates from her with different items or TV boxes being included or TV stands with glass all sorts of nuances that I had no idea about prior to this move. Debbie rolled with the flow 100%. She gets a prize for patience. Thank you again Debbie!!! Now it's the day of the move and I am rushing rushing rushing. Jose from the team calls me and says he's going to be there in approximate 30 minutes, And I explain to him that I still have my bedroom closet to pack and would it be possible for him to go out to lunch or take a little longer than 30 minutes to get there. He tells me no problem at all I'll figure something out for me not to worry for me to just be relaxed and he understood how unnerving a move can be. Then his team gets there. It's three guys their names were Jose yordy yael. These guys were fantastic. They wrapped everything 100% 110% if that is such a thing. There were some things that I had forgotten that I had run out of room and it wasn't a bunch of stuff but it was enough that it would've jammed me up because I couldn't fly with it to New York, and they took care of it for me at no extra charge. I made them promise not to tell Debbie because I've gone back-and-forth with Debbie so much I was sure that she was going to hunt me down If she heard that I made any changes when they got there. Like I said they were courteous and professional and even a little bit funny some of them. They did a stellar job on my move. Then they went over everything with the paperwork they were very clear and concise had me sign statements as to what the work was performed and left. It was seamless. And the price was right... Anybody moving should definitely use Spartan van lines and ask for Debbie.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#8091 Allison Z.
21 June 2019
Allison Z. to Spartan Van Lines
This was an awesome moving company and I've recommended them to people in real life. We moved form SF to Chicago moving a 1 br apt. They were about half the price of any other moving company (which made me nervous) but they delivered (that's a semi moving pun for you). We were fine with the potential wait time for our furniture in order to save money, but we got our stuff only a few days after we arrived, in our requested window! Everyone was helpful and polite, and I genuinely feel badly it's taken me so long to write this review. We had a small amount of damage to our furniture (a cheap table leg was very loose and a small unseeable chip off our lay-z-boy) but nothing big or expensive. Would definitely recommend them, and am bummed they are not in more locations/located in the midwest!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#8100 Alison N.
16 March 2019
Alison N. to Spartan Van Lines
We moved cross country from San Francisco to New York City in December 2018 to January 2019. We looked at several different moving companies before settling on Spartan Van Lines. Thank goodness we did as our expectations were exceeded. No hidden charges as we have experienced in the past and wonderful, competent employees from start to finish. All our questions were courteously and thoroughly answered throughout the process. Moving can be so stressful and finding a company that does what they say they are going to do is a relief. I would recommend Spartan to family and friends without hesitation.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
201 Spear StSte 1100 San Francisco, California 94105
Sunday: 10:00 am - 2:00 pm Hours Open now
Monday 9:00 am 6:00 pm
Tuesday 9:00 am 6:00 pm
Wednesday 9:00 am 6:00 pm
Thursday 9:00 am 6:00 pm
Friday 9:00 am 6:00 pm
Saturday 9:00 am 4:00 pm
Sunday 10:00 am 2:00 pm
Service offered
  • - Local moving
  • - Long distance moving
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No