We are planning a local move but will not use this mover mainly because after a in-home survey of our household goods, we never received the written estimate. The sales rep, Perry was fine. He quoted one of the lowest hourly rates out 9 movers we talked to. They were actually in our top three based on what he said. But needless to say if they can't follow through on an estimate I would not want to trust them with the actual move.

I wish there was a way to give zero stars. Our move coordinator, Tia was rude at every turn (and that's when we could actually get a hold of her). We're a military family and we're moving from California to Colorado. Packers came from local company. Truck was supposed to load next day. Tia called and said we have no truck and no driver for tomorrow and we're closing in 10 minutes. They blamed it on driver shortage, but she had requested driver and he never confirmed. She didn't start looking til day before. She offered to pay rent and per diem for food. Then offered random driver from LA who didn't have a truck large enough. He'd take to an undisclosed location and store until they could get a truck. We didn't feel comfortable with that. Were waiting for truck. Then a few days later they backed out of contract! Left us stranded with no plan! Also, no pay for meals or hotel, as promised. We've moved for over 20 years with the military and have never been treated like this.

This company only cares about taking money from the government for mandatory military moves. They are not concerned about the military families at all. I don't care if it's a busy PCS time, if they can't handle the loads, then they shouldn't keep scheduling them. The government already throws tons of money away on unnecessary expenses and this company shouldn't be taking advantage of that at the servicemembers' expense!

Recently moved from Coral Gables to Doral area. The movers were on time to the minute, packed everything very carefully and then unpacked exactly the same way. I could not have asked for better service. Tony De La Torre provided the quote within hours of my request, explained the entire process and then followed up the day before the move. Bonnie Bottini, the move coordinator, called and followed up as well to ensure everything was ready and answer any questions. Truly an amazing experience to have such professionalism. Huge thank you to this Miami Suddath team!!!!

Avoid this moving company like the plague. Their incompetence runs through the entire organization. We are currently in the throes of their mismanagement of our military move and could not be more dissatisfied. They are quick to offer inconvenience items but as a custodian of taxpayers money, I fear that is just one more opportunity for the company to fleece the government. If my bad YELP review along with what looks to be many more are not convincing enough, there are Plenty of social media sites relaying their "sad-dath" experience. I would encourage folks to avoid this company. They will only bring you headache and trouble.