• Moving Rating
  • MoverRater - has collected the best moving companies in the USA.
    Choose a company for the best ratings and reviews
32

The Classic Movers

4.5
San Francisco20 reviews
We encourage potential clients to visit our website for detailed information about, us, licencing rules/regulations, and pricing.Whether your moving within the same city or long distance within California, we can be sure to help you in a successful move.Having worked in the moving industry for over 10 year, all aspects of moving have become our specialties. As a locally owned and operated company, we offer our client a personable moving experience from quote to unload. Whether your moving a few items or your entire home across your city or across the state, no job is too big or too small for us to help you with.
Reviews (20) Add Review
Showing 1-5 of 20
Sort review by
Communication
4.6
Professionalism
4.5
Quality of service
4.5
Total
4.5
#7986 Vaibhav S.
29 October 2019
Vaibhav S. to The Classic Movers
We had the worst experience ever !!!! and hiring classic movers was the biggest mistake of our life. I still have 30 boxes to unpack but I thought its necessary for everyone to know the quality of service they offer. I want to make sure what happened to my family doesn't happen to other families . Hopefully after reading this review you will think 100 times before hiring these buffoons. We had made booking with classic movers for 24th Oct 9am. Classic movers promptly showed up at 9:15am, so far so good. One of the guys hired by classic movers seemed to be on drugs and had a belligerent attitude. The first thing he said after entering our apartment is that "classic movers does't move stuff thats not in box" so he refused to take our vacuum cleaners, iron table, big dustbins and tonne of other stuff. We had some of the stuff lying around and we were told classic movers isn't going to provide any boxes. On top of this he was throwing our stuff on the ground deliberately. When we told not him not to do so he said "this stuff is shitty and not expensive so I am going to throw it". Also, it seemed like this guy was on a different schedule, he refused to take certain boxes saying " he had to be somewhere so he cannot take more boxes". He also took nice little cigarette breaks, it helps when you are high!! When confronted he was rude and abusive. Obviously, after all this we called the owner Sean and told him we cannot allow this person to take our stuff and he could also be a potential security threat to me and my family. Sean spoke to the psycho and asked the other 2 guys to drop this dude back to their Fremont office and then from here on only 2 guys will help to move in. This whole process took 1:30 hrs so during this time we were just sitting and waiting. The clock was stopped so weren't charged for this duration. From there on the process went ok, I have no complaints with other 2 guys. But the reason we hired 3 people (and also paid for 3 people from 9:15am to 12pm) was so we can finish the moving in by 3pm. Since there were only 2 people, it took them a good 5 hours to finish all the unpacking and we got free by 6:30pm. We still had a tonne of stuff remaining to move so we hired another movers who picked all our leftover stuff the next day. Ultimately, classic movers not only ruined our day but also the experience and excitement of moving to our new condo. We ended up paying around $1000 and still had to hire another set of movers. It seems they hire people off the street and don't even do their background checks. If you are looking for professionals to move your stuff, I suggest to find another movers. I was also deceived by all the ratings provided here but turns out you can't even trust these ratings anymore. If anyone has any questions, please feel free to reach out to me. I am happy to answer questions. Updating my response basis the comments : 1. Accept this as a feed back, if you guys were good we would have appreciated your work. 2. Talking about 3 of your guys one of them was so rude that I literally called you to take him out of this job because we were not feeling safe working with him and your 2 other guys agreed that he was rude so please clear out things between you people before questioning us. 3.As far as the packing is concerned we had most of our boxes pack I won't say all but when your guys said they can't do we did it by our own within the time limit so behave like a good firm and don't lie. 4. I don't know about you company but out of the 3 one guy was highly unprofessional , he must learn how to talk to customers . 5 If I had minus rating I would have given you guys that . And I wish you guys had left my work and I would have hired a professional company with mindful workers. 6.Well the truth is In front of you and you accepted it over the phone and that's why you called of one of your guy who was rude and pathetic and ask 2 other to help us. If he was that amazing person as you claim, why did Sean agree to remove him? Think before you respond.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#7988 Renee S.
29 October 2019
Renee S. to The Classic Movers
First off, I am an Air Force brat and have easily moved 25 times in my life. Now that I am an adult, I have both moved myself (horrible, do-able, but awful) and hired movers. There have been a couple moves with movers where you wish you had done it yourself, but this was definitely not one of those times! Ian and the crew showed up on time, took an assessment of the ridiculous amount of stairs we had, took a deep breath and jumped right into work. It was a team of four for our 2bd/2ba apartment and they took the utmost care getting everything down those stairs into our new blessedly single story home. They were also thoughtful about where all of the items were gonna go once we got to the house. Particularly due to a renovation that has been going on for months at our new place. We had to think on our feet a couple times as we had painters scheduled and we were trying to keep an area clear. My husband usually moves himself and was VERY apprehensive about someone else moving our items, particularly down those hellishly awful stairs I mentioned. But, Ian told him they would be very respectful of our stuff and they absolutely were! This was seriously one of the best moves I have ever had. Thanks again guys! We will recommend you to any and everyone :-)
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#7989 Laura F.
10 October 2019
Laura F. to The Classic Movers
I met with Sean and Andres to discuss moving my mother from her two bedroom senior apartment in Fremont to one in San Marcos near San Diego. They were very professional and quoted me a very good rate on an exclusive move. Andres, his son Michael and Gino did a wonderful job carefully loading my mother's lovely furniture and antiques as well as dozens of boxes that we had packed. Owner Sean and his crew drove it to our destination in Southern California and carefully unloaded our things in storage and Mom's senior apartment. They were efficient and very pleasant to work with. I would highly recommend this wonderful team for your next move.
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
#7995 Brennan W.
27 September 2019
Brennan W. to The Classic Movers
Have used this moving company twice now. Both times went extremely smoothly. First time (years ago now) I had a couch that wouldn't fit through the apartment entry (it was brought in through the balcony initially) and they were able to lower it 3 stories to the ground without issue. I ended up working with Ian for both moves and he was easy to work with. Will use these guys again.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#7996 JenniferDhinesh B.
16 September 2019
JenniferDhinesh B. to The Classic Movers
They were the best. They called in before reaching and were very punctual. Once they reached by home started moving everything quickly and delivered to my destination without any damage or break goods. I would recommend them
Communication: 5/5
Professionalism: 4/5
Quality of service: 5/5
4374 Gertrude dr Fremont CA San Francisco, California 94536
Friday: 7:00 am - 5:00 pm Hours Close now
Monday 7:00 am 5:00 pm
Tuesday 7:00 am 5:00 pm
Wednesday 7:00 am 5:00 pm
Thursday 7:00 am 5:00 pm
Friday 7:00 am 5:00 pm
Saturday 9:00 am 4:00 pm
Sunday 9:00 am 4:00 pm
Service offered
  • - Local moving
  • - Long distance moving
  • - Furniture Assembly
  • - Large and Heavy Item Moving
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No