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9

Two Men and a Truck Auburn-Montgomery

2.9
Montgomery8 reviews
Having completed more than seven million moves, Two Men and a Truck® is the nation's first and largest local franchised moving company in operation with the goal of exceeding customers' expectations every day. Nationally the brand employs more than 8,300 team members. You'd never know it because a small-town, friendly feel is what the brand embodies--all while setting the industry standard for professional and personalized service. Move teams are able to handle any type of move: business or home moves. Flexible schedules are offered in order to meet customers' needs, with availability on evenings and weekends. The expert move teams are fully trained, licensed, and insured. Our top-notch movers work hard to live up to their reputation of being the \"Movers Who Care®\", and with a 98% customer referral rate, the success of Two Men and a Truck®'s secret sauce is apparent to their millions of happy customers!
Reviews (8) Add Review
Showing 1-5 of 8
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Communication
2.9
Professionalism
3
Quality of service
2.8
Total
2.9
#6220 Rebecca S.
08 September 2019
Rebecca S. to Two Men and a Truck Auburn-Montgomery
These men showed up on time worked hard, and loaded many very heavy items with utmost care! I would highly recommend these men for your next move!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#6221 Paul C.
09 July 2019
Paul C. to Two Men and a Truck Auburn-Montgomery
6 mos later, the company says they are trying to fix the problem. Hogwash. Haven't heard a peep from them.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#6222 Fred B.
26 May 2018
Fred B. to Two Men and a Truck Auburn-Montgomery
Used them last year. Now to be fair this was our second time using them First time was great, second time a nightmare. We thought we were scheduled but when the day came nothing We called and they said we were not booked. We had everything ready to go and other moving issues lined up. They stated they would have to reschedule at a much later date. Of course we kicked and screamed on the phone and luckily had an email confirmation. They promised to come 2 days later and discount the hourly rate. It was supposed to be a 2 day job First day packing and second unpacking. Nu mid afternoon they still had not done the garage Again we had to kick and scream for them to finish The delivered most of the goods to new house Once at house they left 2 guys to unpack and the rest went back to finish garage Now here is where it gets bad. My wife had passed out from exhaustion and there was miscommunication between my wife and I when the date was moved. So when she passed out I had forgotten that it was a 2 day job Mind you this was on a Friday. They did a half ass job of unpacking. But I was more concerned with my wife. So job was done. Off course they scammed out of second day because it was the weekend. The next morning we realized how bad the job was. We called company back and demanded our second day. They wanted to charge us again!! Skip to now...we are still unpacking Each box we open is a surprise Could be labeled kitchen but we find sheets...the kicker was my wife's college memorable item broken and oil on most of them. One of my college degrees tucked behind tools in a shed. Was our miscommunication between wife and I a factor, yes but the workers took full advantage and company offered zero recourse but pay more. No problem, they will never get our business again. I would sooner hire crack heads to move us in the future
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#6223 Andrea L.
20 February 2017
Andrea L. to Two Men and a Truck Auburn-Montgomery
We hired Two Men & a Truck to pack and move my mom who was downsizing her home. A consultant came to her house, walked through and gave us estimates- with and without packing her things. We thought the price was reasonable and scheduled the service. We were told how many people would be scheduled to pack on the first day and the number who would be there for the actual move on day two. All sounded good. Until the packers came- they were short on the number of people and they did not bring enough packing materials. The first day they did not get everything packed so they continued to pack on day two for part of the day. About 75 % of the belongings were moved to the new house on day two. Then the real fun started... we were asked to pay almost $2000 over our estimate. I understand estimates are just that but to miss by that much is unacceptable especially when the job was not completed. We had to go back and forth with the management of this Two Men & a Truck location and ended up splitting the additional costs. They did offer to finish the job at an additional cost- no thank you. I will be much more careful when vetting movers in the future.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#6224 LaDonna M.
21 June 2015
LaDonna M. to Two Men and a Truck Auburn-Montgomery
These guys work hard, show up, take care of my things. I have used them many times to move things into storage and move to different places. This last move. They moved me to TN. Yes I will be using these guys again again. Very satisfied LaDonna
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
325 Lee Road 672 Auburn AL Montgomery, Alabama 36832
Monday: 8:00 am - 5:00 pm Hours Close now
Monday 8:00 am 5:00 pm
Tuesday 8:00 am 5:00 pm
Wednesday 8:00 am 5:00 pm
Thursday 8:00 am 5:00 pm
Friday 8:00 am 5:00 pm
Saturday 7:30 am 11:30 pm
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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