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American Van Lines

4.3
American Van Lines is a long distance moving company with extensive resources. Regardless of where you're moving to and from, one of our long distance moving branches will always be within reach. American Van Lines will always provide excellent moving services wherever you need to go.
Reviews (20) Add Review
Showing 1-5 of 20
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Communication
4.3
Professionalism
4.3
Quality of service
4.3
Total
4.3
#1290 Rachel H.
20 September 2019
Rachel H. to American Van Lines
Someone else has reached out to me from American Van Lines and has made it clear that the situation is being looked in to. This person was very empathetic, and I finally felt heard. I really appreciate the conversation we had, as well as the resolution that we came to. They are doing everything they can to find my father's table, and has severed ties with the company they had been using that lost the table. I appreciate them looking into this matter so thoroughly.
Communication: 4/5
Professionalism: 3/5
Quality of service: 3/5
#1292 Nicola B.
19 September 2019
Nicola B. to American Van Lines
My stuff got moved cross-country, so ultimately they did the job I needed to have done. However, it was a frustrating process where they subcontracted me out to another company with even worse reviews, who showed up hours late for pickup and delivery (e.g. showing up at 8pm instead of 2pm). My 2 bookshelves are broken (entire shelves broken off) and my furniture is scratched. My designated point person with American Van Lines changed 3 times (what's the point of having one, then??) and they never returned my calls or followed up when they said they would. I would not use this company again.
Communication: 2/5
Professionalism: 3/5
Quality of service: 3/5
#1294 Anna C.
01 September 2019
Anna C. to American Van Lines
They moved us from Boston to Florida two weeks ago. Everything went very smoothly. They arrived on time, spent five hours loading our stuff and delivered it at the new place a week later. There was no damage to the furniture and the crew worked super hard (thank you Paul and William!). Their quality control person was providing communication along the way. We were very pleasantly surprised as moving rarely goes smoothly.
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1295 rich r.
22 August 2019
rich r. to American Van Lines
American Van Lines was professional from start to finish. I recieved a quote over the phone and the movers showed up on time. There were no extra charges and no suprises. In my opinion it is hard to find a honest moving company and they were great!
Communication: 5/5
Professionalism: 5/5
Quality of service: 5/5
#1298 George S.
06 August 2019
George S. to American Van Lines
Joe & his crew did a great job with my move & they also made it less stressful by having a great sense of humor. I highly recommend them.
Communication: 4/5
Professionalism: 5/5
Quality of service: 5/5
1351 NW 22nd St Pompano Beach FL Miami, Florida 33069
Wednesday: 9:00 am - 7:00 pm Hours Close now
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 10:00 am 3:00 pm
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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