BEWARE this is the worst moving company I have ever used in my life the quote they gave me ended up becoming much higher in the end the movers even said the owners will try to rip me off I have multiple holes in my wall my furniture is damaged the movers would not remove my stuff off of the truck until I paid them I've never had to deal with anything like this before do not waste your time they will charge you just as much as a five-star moving company I could move the stuff with my children the way they did smh

Please heed other negative reviews!!!! They claim to be highly rated but are not a reputable company. They are heartless and cut throat. These people seemed to be very nice over the phone, but absolutely care nothing about you or your belongings. I hired this company to move my 60 year old mother who has a neurological disorder. Myself and my mother arranged a time with them. They showed up an hour earlier than the discussed time and then proceeded to call myself and my mother liars about discussed time. They told me they could provide me with free overnight storage, but neglected to tell me that we would be charged the hourly rate loading the things into and out of the storage. So what was initially a $400 move turned into a $1800 move. Which is insane because my move literally moved 10 minutes down the road. One of the boxes my mother had labeled "banks" with my nieces piggy banks inside, was broken into. I notified the company and they took 0 blame for the incident and blamed the geriatric community that my mother had moved into. They didn't unload things into my moms different rooms, they unloaded everything into her hallway right past her door. So my mother under up moving it all around herself. Worst part was my mother's television was cracked and broken. She asked the movers to wrap it differently and they insisted on storing it in their own way. When she got it she notified the crew that it had a bubble on the screen. They told her not to worry about it. Once she turned the tv on, it was completely broken and the screen inside cracked very badly. They refused to do anything about it bc there was no documentation that anything had happened when she received her items, even though I explained that she notified the delivery driver and that the internal screen damage was only noticeable once you turned it on. They took 0 accountability for any of these things. I overpaid to the tune of 1800 for a short distance move. Every issue I had with them they responded to but with "it's not our fault" in long emails. These people are obviously accustomed to dealing with these issues and have gotten quite good at it. I paid $1800 to have my mothers belongings broken into and her tv crushed. Lesson learned, do a bit more research before you hire a moving company. Had I seen these negative reviews before I may have saved myself alote of grief.

I have used big boy movers previously and they did a great job and I had no complaints. I recently called to get a quote for another move of mine. They told me I had up until 3 days of my move to cancel. I decided to shop around and found a cheaper quote for a 3 hour move. It was almost $200 cheaper. I told them I want to cancel and they asked why. I told them I found a cheaper rate and I was going to go with that company. The lady I was speaking to took offense that I did this. She referred to her manager to see if we could get a better price. I already was getting a "discount" for being a return customer. I couldn't imagine the discount being that much better. The lady proceeded to tell me she was trying to help me out with cancellation fees. I canceled my move reservation within 20 minutes of making it. She also told me I could cancel up until 3 days of the move date without any fees. Then she proceeded to tell me no one would do a 3 hour move for the price that the other company gave me and that I'm rolling the dice for potentially a bad move. I told her that is my choice and I will deal with that if that happens. She was very unprofessional. I'd give the actual movers a 5 star review from my first move. I'm giving a 2 star review this time due to the poor customer service I was given. The lady made me Feel like I was a complete idiot for going with another company.

Do not use this moving company!! They moved my belongings and kept in storage but cancelled my delivery last minute to my new home.I was forced to find another mover or they would charge me storage. My new movers took photos of damage and my belongings in unlocked truck. Not to mention there was no one there when my new movers arrived to pick things up. Reported the damage along with photos to insurance but as expected they will not cover anything. Don't make the same mistake I did.... hire a reputable mover with Better business bureau rating! This company does NOT have a good rating with the Better business bureau.

I wish I could give them more stars. Efficient and respectful. I was struck in between moving because my movers never showed up!!! I called Big Boy Movers and the ladies in the office were so understanding and squeezed me in to help me unload my rented truck, which I had to extend, and I could not have had a better experience after the nightmare I was in. Thank you Big Boy Movers... from the office ladies to the gentlemen who moved all my belongings. Thank you, thank you.