Worst moving experience ever and I haven't even received my items to see what's damaged yet: the 2 men that came to pack and move had zero regard for my things. There was nothing gentle or delicate about the way they packed. The worst was probably when one of the men decided that instead of caring my furniture down the stairs he would just let it slide down instead. Multiple things were dropped, knocked over, tossed around. Most items weren't even properly boxed up but wrapped in brown paper instead. No idea what kind of protection they think brown paper will serve. They also took forever!!! I only have 2.5 rooms of things to pack. Probably less than 1500 lbs, and it took them 5 hours. I think this is due to their plethora of brakes they took to complain about some woman in their office. They also left multiple things out that I had to remind them to pack. I am so nervous everything I own is going to be damaged beyond belief. This is an overseas move and I have a feeling I'm in for a huge headache when this stuff arrives. I would never recommend this company to anyone. Stay away.

Bad experience with Coleman Allied with our move from NC to San Antonio, TX. First time using a moving company long distance. Felt when we met with Jeffrey in our previous residence, this company is used by military for moves. They would treat our furnishing better than they did. When the truck arrived at our new place, in San Antonio, the side doors were open. The grates with our name on them looked like it been through hell and back. When the driver and companion opened the crates what a mess! Looked like things were just thrown in, just as fast as they could. That feeling we had back in NC was out the window. Items were busted up, frames, carefully packed were broken. Keep sakes we're damaged. The one item we were highly miffed over was our king side bed. Wood headboad, and side boards were badly damaged. The bed was unable to be put back together. Had to file claims. This is unacceptable, luckily we had the more expensive protection on our items, but dealing with the claims department was a total nightmare. If this is how someone ,retired military, is treated, I can just image what the military has to deal with.

I have moved over 10 times within the US and overseas and never had any problems. This has been my WORST move. What a horrible company with even worse customer service. I had several big furniture items missing from my shipment, and as I unpacked discovered numerous smaller items were stolen/never showed up in my shipment. I submitted a claim for the items and was notified my claim was denied basically because I had no proof and could not tie the items to a box number, which is hard to do when the items are miscellaneous items and could have been in any box. I am absolutely disgusted by the disregard of this company with the way mine and other people's items are just stolen/"misplaced", items that we work hard for, and someone just comes and takes them because they think they are entitled to them, and no one is held responsible or accountable for it. SHAMEFUL!!!! I have and will continue to let everyone I know what a terrible company Allied is and how something as fragile as trust is betrayed in an instant.

Do NOT use. Ever. Coleman Allied Jacksonville did not deliver & cannot find an entire crate full of our items worth at least $1100 that includes our children's favorite toys, family mementos, and 6', 8', & 24' ladders, which would have been hard to "lose." We were told by Jeff Ryba, our moving coordinator, that the warehouse manager could not find our missing crate or items and that we should begin the claims process. The claims department offered us $84 in compensation. Extremely disappointed with the service we've received as well as the lack of communication and helpfulness with our "missing" items. Jeff Ryba is impossible to personally reach on any of his provided telephone numbers and his eventual responses come sporadically and always via email. The warehouse is not helpful and repeatedly left us on hold for 30-45 minutes, never returning to the phone. The movers themselves were 3 hours late reaching our old home to pick up our items and they did not call beforehand to say that they would be late. A television box we paid $100 for was not present on moving day, but we were assured, by Jeff Ryba, that the warehouse would safely box our television upon receiving it; the warehouse cut open an old refrigerator box and wrapped it around our 70" television with tape instead. It took well over a month and a lot of work on our part to get that $100 box refunded. The movers also lost all of the hardware for our beds and dresser mirrors so we were left to sleep on the floor in our new home and had to spend time searching various hardware stores for the hard-to-find bolts required to put our children's beds together. In addition, the movers ran out of "Household Goods Descriptive Inventory" sheets, so they did not inventory all of our items at pick-up that Jeff Ryba had previously inventoried at walk-thru...many of the non-inventoried items are now gone. Communication is virtually non-existent with Coleman-Allied. Customers left frustrated, disappointed, & without many of the items we paid to have delivered. Children left heartbroken. Coleman Allied is an expensive mistake.

Negative 5 stars is what this company deserves. I am currently in the process of a move from north Florida to north Georgia. My delivery date was scheduled for May 31-June 1. June 3, I was notified I would receive a "partial" shipment that day. Not to worry though, the only thing not arriving was patio furniture. And they were taking a whopping $300.00 off my nearly $10,000 bill. I called to speak to the local manager, Andy, to find out when the rest of my shipment would arrive. Gutless Andy refused to take my phone call, yet I could hear him whispering to his secretary as to what to say. When I told him I could hear him, he picked up the phone. I was offered $500.00 off my bill and told that's the best he could do, because it was only 1 day late, wrong 2 days late, and missing was unimportant items, wrong, all my items are important to me. I was then told I must pay my order in full or he would direct the driver to leave with my household goods. Now comes the good part, my new Samsung washer and dryer are destroyed, crushed by having something stacked on them. The washer is missing a clean out door. Both look like they were tipped on their side and drug across a concrete floor. An end table destroyed, a new sofa with two holes stabbed in the sides. Multiple other damage. Here's the kicker, only 1 bed of three was delivered, no bedroom furniture for my wife's clothing, no dining room table, only 2 of 8 dining room chairs delivered, no recliner, no kitchen plates. But I did receive 2 boxes that don't belong to me. It gets worse. On my next call, Gutless Andy takes my call and says the rest of my shipment will be delivered Saturday, June 11. 8 days from now. I informed him that my son is flying in from California and my daughter, her husband and daughter is flying in from London England on Tuesday and I have no beds or chairs for them. Sorry, there's nothing I can do replies Gutless Andy. I have since talked to Gutless Andys boss Brett who is trying to resolve this issue. They offered to reimburse me for "rental" furniture or for enflatable beds, but the delivery date will not change. I informed Brett that their insulting offer of $500.00 will not stand and I demand a full refund plus replacement of my damaged and potentially lost items. Fat chance. We'll see. This post will remain on this site until I am satisfied. I don't expect to ever remove it. Allied Van Lines should disassociate itself with this group immediately. UPDATE: June 11 has come and gone. No furniture. June 12, gone, no furniture. I threatened to sue. So far no one from Coleman will take or return my phone calls now, due to my threat of litigation. Today is June 13. So far, no furniture, no scheduled delivery. I'm done being nice. My attorney will handle it from here. But I will keep you updated. UPDATE: June 14, movers arrive! Antique china cabinet, glass shattered. Yard swing set made of pressure treated 4x4's smashed to a pile of rubble. 3 king size box springs missing. 1 King size mattress missing. Whereabouts unknown. Every piece of furniture has some damage. Deep freezer has large dent. Etc, etc, etc. 4:30p appointment with my attorney. UPDATE: June 15, met with attorney yesterday. Wheels in motion. Further inventory revealed queen mattress missing. So far, on the inventory list, several boxes or items not delivered, whereabouts unknown, contents unknown at this time. Oh, and again I was delivered a box that is not mine and 2 twin size box springs with the Sams Club still attached that are not mine. Mine were King size and matched the mattress.