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82

Go Moving

2.7
Orlando9 reviews
Go Moving provides all types of moving services.
Reviews (9) Add Review
Showing 1-5 of 9
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Communication
2.6
Professionalism
2.7
Quality of service
2.8
Total
2.7
#4217 Karlos T.
04 October 2018
Karlos T. to Go Moving
GO MOVING AND APRTMENT MOVERS OF FLORIDA HAS VERY BAD SERVICE! I was told the movers will be there by 12pm, Only 2 movers arrived at 5:45pm instead of 3 W/O the proper equipment (i.e. Wrapping, Boxes, etc.) causing a delay in the moving process FOR MY DISABLED MOM. I paid for 3 movers and a truck and now they are holding OUR furniture illegally on their own storage until I pay them ($1,000) One Thousand dollars for overnight charges and storage BASED ON A CONTRACT I DIDN'T SIGNED and CHARGES I WAS NOT AWARE OF!!! Just Plain Poor Business Practice! #MOVING #MOVINGCOMPANY #APARTMENTMOVERS #GOMOVING #APARTMENTMOVERSOFFLORIDA #PACKING #PACKINGSERVICES #DELIVERY #ORLANDOMOVINGCOMPANY #FLORIDAMOVINGCOMPANY Is about doing what's right from wrong. Not informing your business practices and or regulations is fraudulent sir. I did not signed paperwork nor was advised about clauses. The business service was between your business and I. There were no Third parties. I called your business and spoke with Heather Hill and Yourself (Jason Toledo). No one else. It was your duty to inform me and have me sign for anything pertaining our business deal and you failed to do so. Plain and simple. You are withholding the furniture illegally.
Communication: 1/5
Professionalism: 1/5
Quality of service: 2/5
#4218 Nadia A.
26 September 2018
Nadia A. to Go Moving
I had a 1-3pm arrival time scheduled and I called the Orlando office around 2pm asking for an update, gentleman at the office that said he'd call back never did. I emailed the lady I was speaking with to book the service at 3pm when no one showed up and was told they won't be arriving until "around" 5pm. Well I have prior engagements and took the day off work for the move not to be sitting around waiting on movers so after paying for a service and an entire day of no movers I do not recommend the company. Solely on poor customer service.
Communication: 2/5
Professionalism: 1/5
Quality of service: 1/5
#4216 Robert L.
13 July 2018
Robert L. to Go Moving
I used Go Moving back in 2015 and had excellent service. I used them again recently and cannot say the same. The movers themselves were hard working. They got my apartment packed up quickly and packed my 21' U-Haul like a puzzle, leaving no empty space. The problem was they just weren't careful. I rented 36 packing blankets and they only used 14 in the entire truck. This left a ton of furniture vulnerable to damage and that's exactly what happened. The most damaged piece was actually a bookcase that they slid across a lip in the truck scratching the entire thing. The second piece was our kitchen table. They only wrapped it in plastic and stacked another large piece of furniture on top of it with no padding between. I took pictures documenting all of this and asked how to file a claim the very next day. Vanessa promptly emailed me back and made it seem like it would all be taken care of. A month later I get a letter in the mail saying everything was denied. I emailed them again giving them the opportunity to make things right, but it was radio silence. So in the end, I paid the company $175, gave each mover a $30 tip, and I ended up having about $270 in damages and no recourse. Will never use them again and recommend you steer clear if you value your stuff.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#4219 Bailey B.
07 January 2018
Bailey B. to Go Moving
Used once for moving and had no issue, the second time however we were over charged for a whole hour, the damaged MULTIPLE items and ignored calls and emails for weeks on end. We will be contacting a lawyer and reporting this scam of a business. STAY AWAY ! Horrible horrible
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#4221 Jen C.
20 June 2017
Jen C. to Go Moving
Consistent with other reviews I've seen, I heard that this company was great in the past but I also had a terrible experience. The movers that helped me move into my home stole cash out of my desk drawer. When I confronted them about it they returned half the money, claiming that it "fell out," despite the fact that the drawer was on the bottom of a stack and numerous items (including over 100 loose pens, stacks of notecards, open boxes of crayons, etc.) were all left in exactly the same spot as when they were packed. It was clear that the money was intentionally taken from the drawer. When I brought it to the attention of the office, my message and each of my follow ups was ignored. This company and its employees lack integrity and would never be trusted in my home or the home of anyone I care about again.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
2575 S US Hwy 17/92Ste 204 Casselberry FL Orlando, Florida 32707
Tuesday: 9:00 am - 6:00 pm Hours Close now
Monday 9:00 am 6:00 pm
Tuesday 9:00 am 6:00 pm
Wednesday 9:00 am 6:00 pm
Thursday 9:00 am 6:00 pm
Friday 9:00 am 6:00 pm
Saturday Closed
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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