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I needed a last minute move for 1 king size mattress, 1 42" tv, 1 Ikea entertainment unit and 2 30lbs. storage bins. They charged me $150 plus 4% to pay on a credit card. My mom was going to pay but I paid instead so I charged the card over the phone. The two guys knowingly took my mother's cash of $150 and have not returned the money. Do not trust them completely dishonest and shady guys praying on women who have no one else to turn to!! Update: I leave negative reviews for businesses whom in the are wrong. Not only did the owners try to intimidate me by stating they'll give my money back if I take this review down. The owner also stated his guys assumes it was a $150 tip to move less then 10 items! Even your response is the worst to a customers complaint. Thanks Miracle Movers!
Day of move started adding extra fees rescheduled for an hour after our scheduled time. Claimed trouble with the truck ended up after numerous text messages ended up cancelling they used to be great but wouldn't use them again
Extremely professional, flexible and they hustle Late entry move - for a friend, Mike's Miracle came through and delivered. 2nd time using them and it won't be my last. Great communication before and free Reasonable, responsive and professional
Mike doesn't deserve ONE STAR!!! He's an arrogant, COCKY, UNPROFESSIONAL, LACK OF COMMUNICATING, LYING individual. Trust me I'm telling everyone about his BAD BUSINESS PRACTICE PER HIS REQUEST!!! FACEBOOK review you're next! On Wednesday, January 23, 2019 Mike reached out via iMessage (904-710-1565) and asked would 1pm on Sunday, January 27, 2019 work for the move. On Friday, January 25, 2019 shortly after 2pm EST I reached out to Mike asking could he recommend someone to remove a chest, bed and mattress which I would no longer be using, he advised for an additional $20 his guys would be able to do it, in which I agreed. On Saturday, January 26, 2019 Mike contacted me about 4:45pm asking if I needed 2 or 3 men. Rate for 3men $105 hourly, 2 men $75 per hour. I advised him that I did not have a lot of boxes my concern was more so with the two beds and table being broken down. From there I advised him 2 would work fine. On Sunday, January 27, 2019 Mike contacted me and asked if we could reschedule due to the rain in which I agreed we could but it would need to be on Tuesday not Monday due to work schedule. On Tuesday the guys were to arrive about 2pm, however they guys didn't arrive until 5:30pm. Mike informed me due to the tardiness of the job they would be sending 3 men since the prior customer caused them to run behind. He also stated he would send the 3rd guy however I would only be paying for the rate of 2 guys. Upon arrival I noticed it was only 2 guys NOT the 3 guys Mike advised would come. After loading the items on the truck they claim they were 'just called' to come assist me and this was 'last minute'. In addition to that instead of hauling the items agreed upon for the $20 they stored them under the stairs within my complex which results in fines for me. The bed and mattress were not removed, they informed me they had no knowledge of this. The rate changed from $75 per hour to $125 for the first hour and $75 for each additional hour. I texted Mike and called Mike at 5:30pm when the guys arrived and nothing. No return call. No return iMessage. Even asked my girlfriend to contact him still no reply. At this point he was ignoring me and DOING BAD BUSINESS. Everything he had mentioned had become a lie. I am VERY DISPLEASE with the LACK OF SERVICE given and most importantly the FAILED COMMUNICATION. This needs to be rectified ASAP or I can take this to a higher level.
I would give ZERO STARS if possible. Showed up late and then left without saying because the furniture was "too heavy" for him to handle. His crew was on "vacation" and the one worker he had, who didnt show up, was a new hire who he didnt trust to move my "heavy" furniture. If you have cheap, lightweight furniture, which you would move yourself more than likely, you can trust Mike's Not So Miracle Company to do your move. Otherwise I recommend trying Jax ASAP Movers who came to the rescue and saved the day after Mike bailed on the spot. Oh but he did offer to reschedule for later in the day or the next day...as if moving isnt a major planned ordeal and can just be changed with short notice. This business is run by a kid and there is a lot to be learned. I am sure they have moved many people and know how to move, but even your grandpa can help you move if it really comes down to it. The icing on the cake...it was my fault for not sending pictures of my furniture considering its 2018. I didnt realize movers need to see what sofas, dressers, etc look like. I didnt have mountains to move and any moving company should be able to handle your basic essential items found in a household.
Mike's Miracle Movers
3Monday | 8:00 am | 8:00 pm |
Tuesday | 8:00 am | 8:00 pm |
Wednesday | 8:00 am | 8:00 pm |
Thursday | 8:00 am | 8:00 pm |
Friday | 8:00 am | 8:00 pm |
Saturday | 8:00 am | 8:00 pm |
Sunday | 8:00 am | 8:00 pm |
- Member of AMSA:No
- License of BBB:No