If I could give this company no stars, I would. They estimated the move of my grandmothers home to $7000 and then charged them an additional $1500. That is ABSURD. They assured my grandparents that their belongings would be stored in a climate controlled environment, half of their things were not. They damaged numerous items, stacked large boxes on smaller boxes, did NOT handle their things with care in the slightest, and the customer service was disgusting. And they don't take credit cards. ~RED FLAG~. Do NOT use this company. And if you're 60+, BEWARE. They WILL try to take advantage of you.

I've used this company twice and will be leveraging them for another move in the next three weeks. Your expectations shouldn't be far fetched. They provide a max of two tv boxes for free. Besides that, they do just that... move. My first experience was moving my 1 bed 1 bath apartment to a 3rd floor apartment. 3 guys (2 movers and a driver) arrived promptly and on time. I had everything wrapped and in the living room except my bed furniture; took them 30 mins max to load the truck before we were on our way. Of course the unloading took the longest (3 flights of stairs) but in all, the move was 2 hours. Nothing damaged but my bed frame was left (my fault did not double checking) I knew the rates up front so no shocker with the final bill. The last time I used The Movers was a sofa & love seat purchase from a colleague an hour away. They arrived at the latter window time but again, took about an hour and 30 mins for everything. I even had time to let them throw away some boxes and furniture from the earlier move. Ann is fabulous & very sweet. I'm looking forward to the next move in a few weeks.

BUYER BEWARE ......I had used The Movers based upon a referral which in my business is extremely huge. I'm sorry to say they were a huge let-down!! First off, they were 45 minutes late (which I had a strict time schedule to adhere to) and they do not tell you that by their hourly rate of $120 per hour and $120 truck charge, that includes multiple smoke breaks and a lunch. The movers that I had milked the clock extremely well and smelt of weed and cigarettes (Which I don't appreciate them being around my stuff due to health issues)!! After I showed them all we had to move (since my girlfriend and I rented a U-Haul ourselves to move most of our stuff the night before and had it packed and unloaded in less time then them) they moved at a snails pace and took multiple smoke breaks.To explain further, we moved from a first floor apartment to a two story townhouse and it took them 5 hours, 5 HOURS to move 2 queen mattresses and box springs and one king mattress, a couch and chair, two nightstands, two dressers, one chest, 4 boxes, 6 totes and 3 glass tabletops. I attribute that to again multiple smoke breaks per hour, stopping at a gas station/not being prepared and taking their good old time to milk out that clock. I also was not made aware that I would be taxed on their figures (not my first moving/mover rodeo and never have I been charged tax). When I called my contact, Cal, to let him know he stated that they are allowed to take a smoke break and a lunch and that he can see my concern and offered to take a half hour off (Equal to $60) and said that he would call me that day to readdress the issues. HE NEVER CALLED BACK. I called him back a couple days later to readdress myself and was told that he talked to his guys and they didn't have weed on them (Of course they would say that) and that they only took one smoke break per hour (which is an allowed behavior, taking my time for a dirty filthy habit) and that he was not going to refund anything now because of what they said and that he said he had them on GPS. I find it very insulting that he basically called me a liar and believed his guys over me. I then told him that since he stated that he would refund the 1/2 hour that it's bad business to go back on his word and he stated that he would talk to the owner and get back to me no later than 3PM the following day. Almost three weeks later, I still have yet to hear back from him. I have called an left him a message and still nothing. I find it very shameful that once they have their money which they made sure to get 45 minutes before they were done (I was told this is a policy from "their boss") and now they hide and won't return phone calls. To be fair, I feel as though I should be compensated at least half of the move due to the hassle, insult, and extreme clock milking. If milking the clock is also an allowed behavior then shame on you and your company. From other moves in the past, there is no way, NO WAY that this move should have taken longer than 2.5 to 3 hours at a complete top. I still fully expect a call from Cal or the owner to address this further.

Please do not employ this company! Cal the manager is belligerent and extremely rude, refusing to help me. Due to improper assemblage, the metal slats under my king size bed, became damaged causing the mattress and box spring to collapse. When I called for assistance, Cal refused to come out and make an assessment to reach a resolution stating they are too busy and I'm an hour's drive away. I'm a widowed senior without a bed to sleep in. All I want is my bed fixed. I need HELP! Please beware of trusting this company!

The movers arrived on time and the office personnel was very helpful but the movers took the same amount of time to move several pieces of furniture as it would have been to move my entire apartment because they wanted to wrap everything which would have been great if my furniture had arrived undamaged. But it didn't so at the end it was a waste of time.