7am. Unsolicited phone call at 7 A M Never heard of them before. Don't know where they got my number. Unsolicited calls at this hour are not welcome. Total disregard for common decency.

We used Zippy Shell to move from Boston to Southwest Florida and couldn't be happier. They had very competitive pricing, our furniture arrived in just a few days, and they delivered our furniture on the day we requested. Would highly recommend.

Run don't from this nightmare of a company. Once you are caught up in the corporate tangle,You will get your furnishings and other valued items when they're good and ready to give it to you. You will speak to an apathetic young, uneducated, rude woman that will just talk in circles. then they will put you in contact with the shipping department who will then not answer the phone for days. It is only when you offer to bring your attorney present will you get your shells scheduled for delivery. I had a good experience with regard to both the Las Vegas and Northern California representatives and their crews. My experience with the delivery company in Maryland was also very positive however the turmoil and unbelievable run around that I received when trying to find my items and have them scheduled for delivery is not worth it... Go somewhere else.

I have had a horrendous time with these movers and I don't want this to happen to anyone else so I'm hoping you can make a difference. I moved from Danville PA where I was a chaplain at the hospital there to Union City here to be the Interim Minister at our Fremont church. I contracted with Zippy Shell to move me across the country. The salesman made a lot of promises that ended up not coming through. He contracted one shell with me, which is like a pod, but much smaller, and when they arrived on July 30th it was very apparent that 1/2 of my things would fit. So immediately we had to call the company to contract a second shell which they said would arrive the next day on July 31st. Also this cost me an additional 3400.00. I contacted my church as this was over the budget of moving expenses and they agreed to help me, but I'd have to pay the overage back to them. The second shell did not arrive until Aug 1st and they loaded it completely. The scheduled date to arrive here was to be Aug 13th the salesman told me. With the addition of the second shell, they held the first and didn't ship it and then told me the arrival date was to be Aug 20th. This became complicated as I arrived in Sacramento for a week and then Fremont on Aug 10th and stayed with a congregant until Aug 24th. I then had to stay in my empty apartment until the arrival of my things which didn't actually occur until Sept 8th. And with this I had to constantly call the company to even have them deliver by then. I lived in an empty apartment sleeping on a cot for 2 weeks with borrowed things such as a pot and pan and towels, etc. until my things arrived. I had only 2 suitcases I was living out of. Needless to say, it was extremely uncomfortable at my age, which then was 63, and I recorded on the attached excel spreadsheet all the calls and their responses from all of this. After all this, all they did was apologize and say they could give me $500.00, which would not even cover the inconvenience and the damages I experienced. I submitted a damage claim which I also have pictures of, for over 1500.00 and they denied it, saying they only paid for catastrophic damages. This was unbelievable as they ruined a few pieces of my furniture and I had an estimate from a furniture repair to compare it to. They also charged me $318.00 for storage in Washington DC when the salesman had said there were not any storage fees. They would automatically take their charges as they had the church credit card. They took these charges without permission and never contacted us except to send me an email showing the charge. The salesman promised so much and delivered none of it. I am a minister so I don't make that much to begin with. I don't have a company that will cover expenses, I have a small congregation who can only afford so much. I can't imagine what a family would go through having to live out of suitcases for over a month. I really feel I deserve compensation for all the issues I experienced with them. They would tell me a supervisor would call me back, which didn't happen, I called them countless times and finally discovered they had lost my things somewhere in Chicago a month after pick up and refused to tell me this until I finally had an employee tell me. Their customer service was horrendous, their policies serve themselves and not the customer and there should be consequences to their actions. This is all I could find on them: Zippy Shell Headquarters 170 3050 Water St NW Washington DC 20007 Or 8405 Benjamin Rd Tampa Fl 33634 Thank you for reading. I hope you never have this experience. Blessings, Rev Jo Green

We were planning a move from Fl to Ga that has been postponed indefinitely but while planning I shopped around to several moving/storage companies & Zippy Shell was the best deal I found by far. Although my move has been cancelled for now, when I'm ready next time I'll definitely be contacting Zippy Shell in the future. I have have had several interactions with them over the phone and through email and they provide excellent customer service.