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We used them last week. By FAR the worst company in the history of moving. If you like lazy passive aggressive movers these are your guys. Do Not Use under any circumstances! These guys were confrontational with the staff and it's amazing they are in business.
Moved last week, posted this review initially elsewhere: My wife and I have used Two Men and a Truck at least 6 times in the last 10 years, always happy. Last time was 2 years ago, day of went well but 2 weeks later a manager from the company called to inform me one of the workers who was given a cash tip added extra tip unauthorized to my credit payment, that it would be refunded and the matter dealt with. Lo and behold, I still chose to use this company because of past great experiences. Today, our movers filled a van and told us they would not be coming back for the rest of our furniture and belongings. Local dispatch said they couldn't send anyone out tonight or tomorrow. They blamed us and the pre-move walk through. They stated the ground team reported we had "300 boxes" for a 3 bedroom, 2 bath house. I said, that's not true, I bought the boxes from UHaul, I have a receipt, I bought 70 boxes and I didn't use 5 of them. Then they changed the story and said we had closer to 100 boxes and that was over our estimate, that the walkthrough didn't include one of the bedrooms (a nursery, which had a grand total of a crib I had disassembled and a rocking chair), 2 extra 3-drawer dressers we couldn't give away and a side table. I left my pediatric clinic in the middle of the workday, over my lunch break, to arrange a truck and I personally hauled the left items onto the truck and had then threw them into the new garage, in approximately the time that the Two Men and Their Truck were pulling out of the house. I am beyond livid. I have previously been the afternoon move that was 2-3 hours delayed because the morning move took longer than expected. I understand delays. It is a service industry. I and my wife received no sympathy or help. We were told it was our fault, that the estimate was our mistake. A person from Two Men and a Truck walked our house. I was told today we should have asked for a truck for the entire day. Clearly, that wasn't needed, there was less than half a room left and I personally did it, in the middle of my work day, delaying patients, unhappy parents, and an unhappy crying wife all the while. And the story for why we couldn't be finished kept changing, as above. I will make sure I never use an estimate system from any moving company ever again. It is an estimate. Unless you are coming out the day before the move, how am I to know precisely? I cannot believe someone tried to tell me we had 300 boxes. After these last two moves, I will be finding a different moving company for future needs. *** Update a week later: Corporate only replied to me saying local would talk to me. Local sent me a form letter apology. No one actually put any thought or CARE into the matter, from what I can tell. My own parents, family members, and others in my workplace now know to use other services.
Great experience! Used this service for a cross town move and it was fantastic! I have moved across the country with major co's that are far less superior to 2 Men & a Truck! Thank you for the entire team and even the professional way you handled our rainy day. Quick, efficient, comfortable to be with and trust. You all did a great job.
Moving is so stressful, so demanding and so not fun that it takes a really good reason to make me even consider the task. Got the good reason so had to move and take the opportunity and make it happen. References from friends and neighbors directed me to Two Men and a Truck for my move from one part of Tampa to another area of the same city. So thankful to have been given their thumbs up for this moving company! The customer service representative Angela was extremely helpful and capably guided me through the process. She and I touched base a couple of times via email and the phone and everything went according to schedule. The morning of the move the two guys showed up right on time. They quickly got to work and had my furniture wrapped in plastic, taken apart as needed and loaded on to the truck really quickly. They know what to do and how to do it. Arrived at the new location and they worked seamlessly together to keep everything coming and get everything in place. We hit one snag when it became apparent one piece of furniture was just not going to fit through the door. They tried everything and gave it their best effort but it was just not happening. Moving is hard work and they made it a joy to work with them. I am glad I got to see them in action and get a firsthand glimpse at how well they did their job. Not anxious to move again any time soon but if another good reason presented itself, I would definitely hire this moving crew again and leave the heavy lifting to them.
Our movers were slow and inadequate, myself and my roommate ( small girls) carried half of our stuff out of the truck and into our new place ourselves. Her dresser showed up to the new house in pieces, they "forgot" to wrap it. Our dining room table is covered in scratches and my couch is covered in black grease with a giant rip in the corner. Carlo Medero is responsible for handling client issues. I've emailed/called several times with little to no help in return. My calls and voicemails have gone unanswered. They WILL NOT refund or assist you with damages regardless of what they promise you. This company is dodgy and doesn't deserve a dollar of your money.
Two Men and a Truck Tampa South
3.8Monday | 10:00 am | 2:30 pm |
Tuesday | 10:00 am | 2:30 pm |
Wednesday | 10:00 am | 2:30 pm |
Thursday | 10:00 am | 2:30 pm |
Friday | 10:00 am | 2:30 pm |
Saturday | Closed | |
Sunday | Closed |
- Member of AMSA:No
- License of BBB:No