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This is my 4th move with the same team from 3 Guys Moving. My team is headed by Jason Witkop, a very professional, well-trained packer, mover, and driver. Other team members are Chris, Eddie, Alex and Randy. We have very heavy furniture and somehow this group keeps their cool, have a terrific camaraderie, get the job done and never complain about anything. They are a pleasure to work with. Not a single thing has ever arrived broken or damaged. I hope this is my last move but in the event we have to relocate, this team will be my first call. Jane
Today the movers were scheduled to arrive at around 11am. We got a call in the morning that one of their guys had been in an accident and would be late. No problem we said that was fine. They got here at 1 and then said that we did not provide them a walkway to move stuff so they couldn't do it. We moved ourselves everything in the open area from the stairs to the door into the driveway with no help so that they would have "access". MJ then told us that we had too much stuff - not true because we moved it all before with the same size truck and we told them that anything that wouldn't fit we would move ourselves. End of story they said they were not going to move us. I begged them to take just our big furniture. They said no. Because we have to be out of our apartment that put us in an EXTREMELY BAD spot. my opinion is that Samantha was extremely rude, disrepectful, not understanding and CLEARLY had no customer service. They had moved us before and we had not had any major issues. They were not great but they were ok. The price was good and that was why we decided to go with them again. I did get upset with them... and understandably so!!! I did tell her I will be in touch with my attorney... which I will. You get what you pay for. DO NOT USE THIS COMPANY!!!! We think the reason they decided not to do the move was because they didn't want to work late. They kept telling me before we scheduled that they didn't want to work late. MJ moved our furniture before. He knows some of it is heavy rh furniture. We are completely floored that a company would sign a contract to perform a service such as this and then BAIL! Unethical, unprofessional. Use at your own peril. I can't in my opinion say enough bad things about them. Can you imagine as a customer what I am going through now trying to figure out how I am going to move this furniture myself today to my new residence? Good luck with the Karma you just created for yourselves 3 guys moving. in my opinion you are the worst.
UPDATE: After a VERY rugged start, a call from the owner and a weekend of hard work, we pulled off our move to Orlando. This company gets four stars now because our movers on the second run, Lorenzo and Alex, were GREAT!! They did the job, they did it with courtesy and respect, and were pleasant to be around. My wife and i felt at ease around them. Well done you guys.
3 Guys moving was A-OK, although the first time I used them was better that the second one. Some of the equipment and mobiliary that they moved was not done with much care, and apparently, the person who did the initial assessment did not take into consideration all the furniture I asked. Never the less, service was friendly and courteous.
3 Guys Moving is the best! I have been a client for almost two years and they are professional and friendly. Samantha has wonderful customer service experience and Fernando who helped me with my storage is the best!!
3 Guys Moving
4Monday | 8:00 am | 6:00 pm |
Tuesday | 8:00 am | 6:00 pm |
Wednesday | 8:00 am | 6:00 pm |
Thursday | 8:00 am | 6:00 pm |
Friday | 8:00 am | 6:00 pm |
Saturday | 8:00 am | 6:00 pm |
Sunday | 8:00 am | 6:00 pm |
- - Local moving
- - Long distance moving
- - Senior Moving
- - Large and Heavy Item Moving
- - Piano Moving
- Member of AMSA:No
- License of BBB:No