This agent was a disaster from the moment their estimator stepped through my door to estimate the number of boxes, etc, required to move my household from Florida to Wisconsin. The crew assigned to pack my belongings failed to label at least 30 boxes. It took me 5 days to find my coffeemaker which was in a large box with absolutely nothing written on it, Not even "kitchen" was on this box. I found it in the basement! I do not recommend this agent. I can't even give it one star.

I hired First Class Moving Systems out of Tampa. I made a great mistake to hire them. When I called this company employee name Angel Vanderwood sent me an estimate with one-third price than what I paid. Later company employee Roger Thompson came spend 3 plus hours to see my moving items and gave an another estimate that he told it should be most accurate because he spent three hours to each of item and measured. They took payment in advance by phone took my credit card information. They charged me $2579 in round. Scheduled day driver came without boxes and left early. We wasted one full day because driver did not come prepared. Driver also told do not worry I will adjust this time on next day. Next day, head driver was lost most of the times. They took break half of the time so it took way longer to complete the job. When they complete the jobs, it was not done all the way and they wasted so much time and I did not signed the finishing contract. I did not received any call from First Class Moving System that why I did not sign or how was the service rather because they have my card information previously they charged near $1500 me again without calling or noticing me. When I received their email it has been already charged. I called them they were so RUDE. Hiring First Class Moving System was the greatest mistake I have done. I then had to dispute the charges and as of today there is no positive solution yet from them. This was the WORST moving company I have ever hired where I could hire many local companies in Tampa Bay area where I lived for 30 years wouldn't rip me off. I was so wrong and it was a great mistake. Please think before hiring this moving who will steal your money. I WILL NOT RECOMMENT TO HIRE THIS COMPANY TO ANYONE. ALL EMPLOYEES ARE THIFT AND STEAL CUSTOMER MONEY!!!

Look at the reply from William F. Please! I am very disappointed in the manner he conducts himself. He clearly does not care about the customers. If I don't comment I am doing a disservice to those who are considering using this company. If anything goes wrong they belittle you and avoid the issue. Most unprofessional voice for the company and the service will leave you heart broken when you are a victim of theft. They steal jewelry and do nothing about it. Please do the favor to look for another company! There are many great services other than this one with less hassle. Ohhh and they will treat you like a human being :)

First of all - the actual movers were excellent. Friendly, professional, and prompt. That said - Phil Grinstead is a snake in the grass. He will nickel and dime you, and flat out lie about what he has told you. I even called to make sure everything was ready and there were no hidden fees. SURPRISE - moving day comes and he has forgotten that he told us our move would include our washer and dryer, and now we have to pay an additional $350 for his extremely RUDE technician to come, unscrew some bolts - NOT EVEN UNSTACK THE WASHERS, and say (complete with air quotes), "it's 'Unstacked.'" I will never recommend that sleazy salesman - Phil obviously lied to the movers as well because they were unaware and unwilling to rebuild our bunk beds upon arriving, despite Phil assuring me they would. Spend your money elsewhere. Thanks for screwing us over, Phil. I've also reported you to North American.

I booked this company simply based on the price quote, and then I read the reviews. I know I know, but I needed to get the movers hired. I became nervous after reading the reviews for this company and North American, who they are contracted with. HOWEVER, everything with the move was great. The movers themselves were courteous, and timely. My price quote was exact, and I was not charged anything extra. My things came a couple days after I arrived, and not a single thing was damaged. I highly recommend this moving company.