Careless and reckless. Underestimated the move, even they did a visual inspection twice. I ended up "lending" them boxes and other supplies as they ran out of supplies and refused to provide more. Packers were friendly, but labeled boxes inaccurate which led to a bigger mess, because at destination the crew unloading refused to move things more than once, so as we realized boxes were in the wrong place, the movers told us that they don't move things again. They didn't not assembled as promised. Run from this company

Terrible customer service. My in-home estimate was scheduled for 8am and the estimator (Gary) put it on his schedule for 10am. We were both sent an email with the 8am confirmation so this was an error on his part. When I called to try to reschedule my calls were never returned. Kimberly in the office needs to learn some customer service skills. It isn't professional to not acknowledge receiving an email. If my business isn't important enough to respond to repeated calls/emails then I doubt yours will be either.

We recently moved about 100 miles and entrusted The Beltmann Group with our goods. It was a great choice. From our initial contact with Richard to frequent contact from Kimberly, to John and the rest of the crew who worked carefully and professionally we were impressed. The stress of moving is high on the scale but The Beltmann Group helped to alleviate some of the worries. The price was fair as well. I would highly recommend this company.

We moved from FL to TN recently. In our married life, we have moved over 20 times, so we have some background in this. Because of our unfortunate experience with our previous move to FL using another carrier, we were very concerned about entrusting our household goods (HHG) to anyone. We got quotes from several movers. All but one came out to actually see our home. Gary from Beltmann, representing North American Van Lines did a thorough inventory of the house. He quoted a binding price that was very competitive. We also asked that our HHG remain on the truck and not go into storage. Beltmann and NAVL were able to work that out. Kim, our Move Coordinator, was wonderful to work with. She stayed in touch with us and set up a move that turned out as close to perfect as a HHG move can get. Kim called several times during the move to make sure we were happy with how things were going. The packing and loading occurred as agreed. The driver arrived with enough and competent people to get the load done. Our HHG remained on the truck and delivery was tendered on the day we requested. We incurred no damage, no missing items and no additional charges at destination. The binding estimate given to us in the beginning was the total bill, no last minute gotchas. We can highly recommend both Beltmann and North American Van Lines to handle your move in a professional, competent and friendly manner. If we move again, they will be at the top of the list.

From start to finish everyone was kind, knowledgeable and friendly. They were in tune with my needs and fears. Prices were quoted and met to the penny! Time frames were met as promised all with nothing damaged! I was recommended to them from a close family member & I will continue to refer them. Thanks Gary, Kimberly (I love her!) and the skilled men who delivered my things! Y'all made a stressful time in my life much easier!