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I would avoid them if you have anything of value. They did not come prepared with proper boxing for my tv which I informed them of beforehand and then damaged my tv during the move. I was assured by the workers it would be taken care. The TV is an LG E8 2018 that has a retail value over $3000. They said it was worth $39 and were being generous offering $100. They did not even offer repairs. Know who you are dealing with.
Salesman was a nice guy. The guy on the phone and the guy who came in-person. Both misled me on cost, moving date availability, and form of payment. I was willing to overlook it because the industry is always shady unless you can pay a gazillion dollars for people to move your stuff from point A to point B. They tried to charge me $500 (on each end so $1000) more than the contract stated for some reason, no explanation. That should have been a red flag that this company isn't as 5-star as they proclaim. Movers were nice. Loaded up the truck quickly. But come to find out only one mover was making the trip from FL to MD and he'd meet people up there. I didn't understand. Well, I do now. Brothers EZ Moving basically has one guy rent a truck and some day laborers to move you. Which would be fine, except what if there's a problem? So the mover showed up at the destination promptly, and unpacked the truck with some help from a third party company called Bellhops. The problem arose when they put one fist-sized hole in one wall and one thumb-sized hole in another. The mover showed it to me and tried to get me to sign a statement saying that the third party company Bellhops was responsible and if I wanted to get the wall fixed I'd have to go through them. This threw me for a loop. I declined and he said Brothers EZ Moving would just tell me the same thing. Still declined to sign. What a scam Essentially, you pay Brothers EZ Moving who in turn hire someone to do the moving and if those workers screw up then it's between you and them. If you go to a burger stand you don't expect them to in turn hire someone else to cook your burger, and if they gave you a hot dog you certainly wouldn't be okay if the burger company said, 'If you want a burger take it up with those other people you haven't made any contract with.' Other than misleading me about the cost and availability, other than the shady behavior with the holes in the walls, other than leaving about three garbage bags of blankets on some furniture they didn't bother to unwrap even after I asked them to (could have been an honest mistake), and other than the fact that they ignored my request that the boxes with Number 1 go on the first floor, 2 on the second, 3 on the third, it wasn't bad. But it was expensive as hell and although all the workers were very nice, this company is no good. I'll update this review if Brothers EZ Moving gets in touch with me about fixing the wall. It's literally dry wall and it wouldn't cost a lot to fix it. I paid five grand and I tipped each worker at both the pick up and drop off. Shady company.
READ THE FINE PRINT... they scratched my dinning room table (they did not wrap it as promised) and offer damages reimbursement per pound so I was offered $60. Not sure what $60 is going to do to to replace a $1000 table. Also workers are not responsible for hard wood flooring so they gave no caution with moving furniture and made terrible, deep scratches in brand new floors. Workers were uncoordinated and only 1 worker knew what he was doing. Also, just ask for 2 workers not 3 (cheaper per hour that way... because the 3rd worker barely broke a sweat.) But that's not all... they broke a floor lap in half (told me it should have been placed in a box? So not covered.) I'm not sure how a 6 foot floor lamp should fit in a box but ok. Furthermore, shattered a framed jersey memorabilia. But hey, they gave my $60 so everything Super!
"Hello Timothy, First we would like to apologize for the issues experienced during your move. Unfortunately, wall scuffs and scrapes do happen from time to time as it is a hazard of moving as explained in our terms and conditions. Our movers work very hard to prevent this but sometimes despite their best efforts small issues may still arise. You had a packed full truck and a trailer with no damage to furniture which leads us to believe your items were protected and your movers worked hard to protect your items. Two of the pictures included looks as if the marks could be washed off? They are not actually damaged but just scuffed? Maybe a magic eraser? This claim has been denied. Thank you for your patience during the claims process. We consider it a privilege to serve you. Have a wonderful day. Claims Brothers EZ Moving 10610 East Bay Rd. Gibsonton, FL 33534" Keep in mind please I am claiming wall damage. PLEASE STAY AWAY FROM THIS COMPANY. Extremely low class company.
They made my move so easy! There were 2 movers who made sure everything made it down the 3 flights of stairs safely. The customer service was fantastic they really go above and beyond here!
Brothers EZ Moving
3.7Monday | 8:00 am | 6:00 pm |
Tuesday | 8:00 am | 6:00 pm |
Wednesday | 8:00 am | 6:00 pm |
Thursday | 8:00 am | 6:00 pm |
Friday | 8:00 am | 6:00 pm |
Saturday | 9:00 am | 4:00 pm |
Sunday | 9:00 am | 5:00 pm |
- - Local moving
- - Long distance moving
- - Furniture Assembly
- - Large and Heavy Item Moving
- Member of AMSA:No
- License of BBB:No