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Mike's Moving

3.7
Orlando20 reviews
We specialize in apartment moves, residential moves, and office moves in and around the Orange County/Seminole County area. Our prices mixed with our quality of service make us the best bargain around!Intrastate Moving-We can help you to plan, pack, and unpack so you can be all set up in your new location as soon as possible. We are an experienced Orlando moving company that has the knowledge and skills needed for your move to go smoothly and on budget.Home or Office Moving- Whether it be within the same building, down the block, across Orlando, or across the state of Florida, we are ready to move apartments, homes or offices the RIGHT way every day
Reviews (20) Add Review
Showing 1-5 of 20
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Communication
3.7
Professionalism
3.7
Quality of service
3.6
Total
3.7
#4025 Mike C.
21 September 2019
Mike C. to Mike's Moving
If I could rate zero for this clown car moving company I would. The day of the move they were late. I didn't think the contract included smoke breaks. On top of that I read where people had personal damage done, these clowns damaged my daughters car. The one worker said you don't have to worry, Mike has good insurance. I called the fly by night owner the next day and for a week to settle the situation. No response, My biggest mistake was not contacting the police. Stay away from this so called moving company.
Communication: 0/5
Professionalism: 1/5
Quality of service: 1/5
#4026 Courtney B.
02 August 2019
Courtney B. to Mike's Moving
Mike's Moving is the most unprofessional company we've ever attempted to work with. This was our 3rd time booking them for a move, but they fell extremely short this time and I would never recommend them to anyone. I first made contact with Andrea with Mike's Moving on June 25th for our July 12th move. She took my information and charged us a $50 deposit and told me I would receive the contract in 2 days. After 3 days and no contract, I called the company to check on the status, no answer. It took me an entire week of calling them to finally get ahold of Andrea again on July 4th. She told me that "it wasn't a busy time for them" so they were delayed on getting back to me. Also that they have been out of the office for the 4th of July holiday. She emailed me the move contract and in that email said that she spoke with Mike who "Assured me that we would get the most experienced and best team leader and movers that they have. On top of that he is willing to give us a $25 discount as a repeat customer because they don't want to lose our business to another moving company". She then gave me her cell phone number to be able to reach her with any questions or concerns. We signed the contract on July 5th. I emailed Andrea on July 7th with 2 very simple questions..one question being what time can we expect the movers to arrive on June 12th. She responded July 9th saying she was going to double check the truck times and get back to me with arrival time. July 10th I emailed her again asking arrival time because we have a baby and a dog to coordinate care for during our move. I did not receive a response. I called her cell phone on July 10th and 11th, no answer. I finally received a call back from her the night of the 11th, the night before the move, saying they would arrive tomorrow morning between 9-10 AM and that they would call me before they left. The morning of our move we were 100% ready. 9:45 AM rolls around and we haven't received a departure call yet. I call Andrea and she tells me that "one of the movers hasn't arrived to the truck yet so they haven't left yet." I responded with "Mike assured us that we are getting your best and most experienced movers, yet they can't show up to work on time which makes our move delayed". I also expressed my displeasure with their lack of communication throughout the entire booking process and their delay in getting back to me in a timely manner. She couldn't tell me when they were going to arrive and said she wanted to wait to call me once she knew. I told her it's typically best to over communicate with your customers. She became frustrated with me on the phone and said "you can find new movers" then hung up on me. I attempted multiple times, on mine and my husbands phone to call her back and she declined our calls every time. 10 minutes later I receive an email receipt from Mike's Movers for a $364.96 charge "Move cancelled on day of move - 3 hour minimum plus 4% convenience, minus $50 deposit". This was completely unbelievable to us. She cancels the move on us, hangs up on me, refuses to answer our call, then charges us a cancelation fee. That is no way to do business and they should really reconsider who they have working for them. Luckily we were able to dispute the charge with our credit card.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#4029 Dani3 L.
27 June 2018
Dani3 L. to Mike's Moving
My family had a horrible experience with this company. Initially they arrived two hours late for the move at my home I was given an excuse that somebody's girlfriend's car had broken down. I paid extra to have three movers instead of two. The gentleman that was on site and in charge was useless. I was quoted for a 6 to 8 hour move by Mike's moving as well as two other moving companies. So I trusted that. The move started at noon by midnight, they were still at my house. Two of the movers were so exhausted they were in tears. Isnt that their job? Finally ,Mike the owner of the company showed up after I called and said that they could not do anymore. Again, its midnight. He rescheduled it for the following day. The reason why it took so long was the disorganization of the manager that was on site who has since supposably been fired. Now we paid Mike's moving in full for an 8-hour move. Even after all that. We were assured my mike because of all the damage to our furniture... yes that's right ,damage to both bedroom sets, broken picture , etc.... that once we to file a claim it would be handled so we paid him in full. . we have had no contact after filing the claim, that has been a month ago. Do not trust this company. Our friends that we referred prior to the actual move , scheduled with them the following week and ended up just dismissing them after the first two hours because they realized how unorganized and dysfunctional the moving company was. They ended up doing the move themselves with their 3 boys.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#4028 Lauren G.
03 June 2018
Lauren G. to Mike's Moving
This company is aweful! We gave them a $100 deposit to move on a Saturday. At midnight they texted and said they couldn't make it to my move and they would call me in the morning. I called them several times the next morning with no response. I ended up having to find another company last minute which was super stressful! When I contacted them for a refund they refused saying I cancelled the move, then hey threaten to charge my card more if I posted any bad reviews. NEVER USE THIS COMPANY, THEY TAKE UR DEPOSIT AND THEN NEVER SHOW UP!
Communication: 1/5
Professionalism: 2/5
Quality of service: 1/5
#4027 Katie C.
30 May 2018
Katie C. to Mike's Moving
I called and booked a move with Mike's Moving about two weeks before my move date. Two days before they were scheduled to come out, they called and canceled. We have to be out by 5pm, two days from now and everywhere I've called is either booked, or charging almost double for a last minute move. And for our trouble, all we were given was an apology and were told we'd get our deposit back. But after almost a month and SEVERAL phone calls they never refunded it. We had to dispute it with the credit card company. STAY FAR AWAY!. Unless you want to risk your move being canceled at the last minute, I don't recommend Mike's Moving.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
1159 Thorpe Rd Orlando, Florida 32824
Monday: 9:00 am - 6:00 pm Hours Close now
Monday 9:00 am 6:00 pm
Tuesday 9:00 am 6:00 pm
Wednesday 9:00 am 6:00 pm
Thursday 9:00 am 6:00 pm
Friday 9:00 am 6:00 pm
Saturday 9:00 am 3:00 pm
Sunday Closed
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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