We had a very BAD experience with the company and our representative Frank!. I would not recommend this to anyone at all. No proper communication was done when the packers will arrive, since our move dates were over weekend all the contact line were closed, had to call Frank a 100 times/texts to get a response from him about the move schedule. The movers arrived pretty late. POOR COMMUNICATION. Our actual move stuff was less than the estimated cubic feet and as we were told "Pay what you actually move", we have been trying to get in touch with them for refund but no one is responding to our emails/calls. Just a money game for them. Also the mattress was incorrectly folded and got scratches on the table. Overall a really a bad experience. WILL NOT RECOMMEND AT ALL!!!!!

This is my second time using pick up movers. Let me tell you: don't ever use any other company but this one if you're moving. I have been ripped off by so many movers, had my belongings held hostage for a higher price... You name it it has happened to me. Then I found Pick Up Movers. They are honest, and they give you very accurate quotes, they send the nicest and best people to help you with your belongings and they do a lot more than just move your furniture. They listen to what you need and they deliver. They are honest, trustworthy, hard-working and truly just so friendly and nice. That makes a big difference on a stressful moving day! Whatever you need, they deliver. I had two very hard-working young man yesterday who seriously rocked it out with some extraordinarily heavy furniture. I could not have been happier with how they handled all the challenges of getting my furniture up two flights of stairs and into my apartment. They were just absolutely wonderful on top of being just very good people in general. From the minute they arrive all they do is work work work... You won't see any funny business from anyone at Pick Up Movers, only sincerely hard-working people who are there to make your moving day easier for you.I have recommended this company to friends and they have all been pleased.

Very unprofessional experience with this company. Hire different company or risk unprofessional or no service at all with this moving company.

SCAM ARTISTS. I cannot express to you how AWFUL this company is. They quoted us around $4k for the move and after loading the truck, doubled the amount to over $8k. I went through room by room and detailed all of the items in our home during the phone quote. The salesman, Frank, rushed me through the process, and now I understand why. He didn't plan to give me a real quote, this companies business is low-ball estimates followed by extortion. I called to discuss the situation with Frank who turned out to be the rudest person I have ever encountered in customer service. I had to ask not to interact with him via phone anymore as he was so hateful. He was screaming and yelling and name calling. Truly unbelievable. I was told we would have our items in about a week. They held our items hostage for over 3 weeks before finally delivering items of which many were damaged and destroyed. At one point, they told us our items would arrive in two days only to find out they confused our truck with someone else's. I had no idea where our stuff was or when it was coming. When you can actually get ahold of someone within the company (rare), they are rude and will not tell you any details about the location of your items or when they will be delivered. We paid an additional amount to have our house packed for us. Words cannot describe how awful this pack job was. I felt like we were on a hidden camera show. Items from all different rooms were tossed into boxes. Toilet paper in with baby clothes and pictures frames and outdoor items and dishes. Chaos. Nothing was wrapped properly, which explains why we had dozens of items broken. They charge by square footage, not weight, so it is beneficial for them to put a couple small items in a large box. I opened appliance sized boxes with 2 shoe racks inside. They used packing tape on items such as wicker baskets, entertainment units (pressed board), shelves, and my sons air hockey table so that when you peeled off the tape it destroyed the item. They carried in large pictures that were completely crushed, mirrors and picture frames rattling with broken glass...insanity. They didn't even LABEL the boxes. Packing 101. So when the movers finally arrived, we had to individually open every box to figure out which room to take them to. Even then, it was useless since nothing was organized. They smashed a hole in our wall carrying our mattress up the stairs. All of our boxes and the interior items...and I mean ALL...were covered in mouse or rat droppings. My floor was COVERED in droppings by the time everything was brought inside. I submitted photos for all broken items and the company never responded and never reimbursed a cent. This is a scam. They will quote low, double the price, and hold your items hostage. This company should not be in business. Please do not engage them.

I used pick up movers for my move yesterday and everything went smoothly. I was hesitant due to the bad reviews and having a prior bad experience with other movers (ez moving-don't use them), but I went with Pick Up and they did a great job. All movers were quick and Anthony and Roman were courteous and moved quickly to get the job done. I would use them again.