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River City Moving and Storage

3.2
Jacksonville17 reviews
River City Moving & Storage is a local moving company providing quality services at very affordable rates. Our friendly moving company pads all your belongings to ensure safe transporting, and offers packing, storage services, and cleaning services as well.We are also known as a dependable moving company for piano moving, and do not charge for local travel time, miles or stairs. Our reliable moving company owns and maintains our own storage facility, and strives to make every move a success and provide an individual, personalized moving experience every time. Best of all, there are no hidden fees with our affordable moving company!Get in touch with our movers today and find out more about our special offers and discounts. Call River City Moving & Storage at 904-379-9142 for the excellent moving company in Jacksonville, Florida that targets local people with very affordable prices.
Reviews (17) Add Review
Showing 1-5 of 17
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Communication
3.2
Professionalism
3.1
Quality of service
3.2
Total
3.2
#5993 Jack B.
03 February 2019
Jack B. to River City Moving and Storage
A friend referred me as she referred many of her friends. I am glad she did because I may not have chosen them based on some of these negative reviews. We moved within St. Johns county and from start to finish, these guys were absolutely amazing. They worked hard and fast and I will use them again in a heartbeat. You can't beat their prices and their flexibility. Their service deserves a 6 star rating, but yelp will not allow that. Thank you River City Moving for your flexibility, low rates, professionalism and commitment to help our complicated move go as smoothly as possible!
Communication: 5/5
Professionalism: 5/5
Quality of service: 4/5
#5994 Faith L. S.
24 September 2018
Faith L. S. to River City Moving and Storage
This moving company loaded our Pod recently, referred to us by PODS. They did a poor job, when it arrived at our destination everything had shifted forward as they tied nothing down. One of our TVs was damaged and a lot of boxes were smashed. The movers who unpacked it stayed that it was poorly packed, it even took 30minutes to unstick the door from stuff falling on it. Pods should not be referring them, they are not good. I had to give one star to post this review, but if I could I'd give zero.
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#6000 Safiya G.
22 May 2018
Safiya G. to River City Moving and Storage
I used this company for a local move. The movers where nice and for the most part handle the majority of my items with care. But theY took my new dining room table and rolled it into my new home like a used tire, damaging the entire circumference of the table. I have reached out to river city movers several times through phone and mail. The owner keeps referring me to CeCe the claims specialist that never calls or provides a status update. MICHAEL PORTER the owner has continued to ignore my request to replace my dining room table.
Communication: 1/5
Professionalism: 1/5
Quality of service: 0/5
#5997 Amanda P.
28 March 2018
Amanda P. to River City Moving and Storage
I would like to give no stars, but that's not possible. I should have a listen to all of the bad reviews that I read on here prior to hiring them. So for that I am at fault. I don't understand how it took them twice the amount of time to unload my things into a ball out then it took them to pack and disassemble and put it on the truck. My quote was intitially was supposed to be around $500.. I was CHARGED $1000, $980 to be exact.. then I called to question, I asked for the manager he referred me to my driver who wasn't able to explain to me HOW it took twice the time to unload than it did to load!!!! I told them I see WHY they have so many bad reviews!! I am a single mother of 5 and they totally took advantage!! Don't be fooled by the initial low quote they give!! USE A DIFFERENT COMPANY. I even asked the man about all the bad reviews they have and he told me people put false reviews to make them look bad.. THIS IS A REAL REVIEW!!
Communication: 1/5
Professionalism: 1/5
Quality of service: 1/5
#6001 Megan Z.
14 March 2018
Megan Z. to River City Moving and Storage
This was the worst expirience I have ever had moving. The movers showed up late and moved slowly. They had to repack the truck several times. It was hard to believe 3 men working could take that long. I realize now some of the time was spent taking my stuff. I wish I'd read other reviews before hiring this company. They have an F rating from the Better Business Bureau.
Communication: 1/5
Professionalism: 0/5
Quality of service: 1/5
8070 Devoe St Jacksonville, Florida 32220
Sunday: 7:00 am - 9:00 pm Hours Close now
Monday 7:00 am 9:00 pm
Tuesday 7:00 am 9:00 pm
Wednesday 7:00 am 9:00 pm
Thursday 7:00 am 9:00 pm
Friday 7:00 am 9:00 pm
Saturday 7:00 am 9:00 pm
Sunday 7:00 am 9:00 pm
Membership(s) & License info.
  • Member of AMSA:No
  • License of BBB:No
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