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A friend referred me as she referred many of her friends. I am glad she did because I may not have chosen them based on some of these negative reviews. We moved within St. Johns county and from start to finish, these guys were absolutely amazing. They worked hard and fast and I will use them again in a heartbeat. You can't beat their prices and their flexibility. Their service deserves a 6 star rating, but yelp will not allow that. Thank you River City Moving for your flexibility, low rates, professionalism and commitment to help our complicated move go as smoothly as possible!
This moving company loaded our Pod recently, referred to us by PODS. They did a poor job, when it arrived at our destination everything had shifted forward as they tied nothing down. One of our TVs was damaged and a lot of boxes were smashed. The movers who unpacked it stayed that it was poorly packed, it even took 30minutes to unstick the door from stuff falling on it. Pods should not be referring them, they are not good. I had to give one star to post this review, but if I could I'd give zero.
I used this company for a local move. The movers where nice and for the most part handle the majority of my items with care. But theY took my new dining room table and rolled it into my new home like a used tire, damaging the entire circumference of the table. I have reached out to river city movers several times through phone and mail. The owner keeps referring me to CeCe the claims specialist that never calls or provides a status update. MICHAEL PORTER the owner has continued to ignore my request to replace my dining room table.
I would like to give no stars, but that's not possible. I should have a listen to all of the bad reviews that I read on here prior to hiring them. So for that I am at fault. I don't understand how it took them twice the amount of time to unload my things into a ball out then it took them to pack and disassemble and put it on the truck. My quote was intitially was supposed to be around $500.. I was CHARGED $1000, $980 to be exact.. then I called to question, I asked for the manager he referred me to my driver who wasn't able to explain to me HOW it took twice the time to unload than it did to load!!!! I told them I see WHY they have so many bad reviews!! I am a single mother of 5 and they totally took advantage!! Don't be fooled by the initial low quote they give!! USE A DIFFERENT COMPANY. I even asked the man about all the bad reviews they have and he told me people put false reviews to make them look bad.. THIS IS A REAL REVIEW!!
This was the worst expirience I have ever had moving. The movers showed up late and moved slowly. They had to repack the truck several times. It was hard to believe 3 men working could take that long. I realize now some of the time was spent taking my stuff. I wish I'd read other reviews before hiring this company. They have an F rating from the Better Business Bureau.
River City Moving and Storage
3.2Monday | 7:00 am | 9:00 pm |
Tuesday | 7:00 am | 9:00 pm |
Wednesday | 7:00 am | 9:00 pm |
Thursday | 7:00 am | 9:00 pm |
Friday | 7:00 am | 9:00 pm |
Saturday | 7:00 am | 9:00 pm |
Sunday | 7:00 am | 9:00 pm |
- Member of AMSA:No
- License of BBB:No